Mark “Buck” Buchanan
Jun 2026
The entire staff members are very polite and respectful. Each and every one have gone out of their way to give a simple hello/how are you doing. You don't hear that in many other places.
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (12 citations)
CMS Care Compare
What Families Think
Reviews for Bay Breeze Rehabilitation are mixed, with a 3.8 rating from 192 Google reviews. Several families praise friendly, respectful staff and a smooth admissions experience, while others describe serious concerns about staffing levels, hygiene, and communication.
The Good
- Staff described as polite and respectful
- Helpful support during resident admission
- Facility described as clean by one reviewer
- One aide singled out for exceptional care
The Bad
- Multiple reports of unanswered phones and poor communication
- One report of infrequent incontinence checks, up to 8-9 hours
- One report of urine odor and dementia patients entering other rooms
- One reviewer described understaffing affecting resident care
- Complaints about poor food quality
AI-generated from reviews and community data.
Bay Breeze Rehabilitation is a senior living community in Gulf Breeze, Florida offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.8 out of 5 across 192 reviews.
About Bay Breeze Rehabilitation
Bay Breeze Rehabilitation is a skilled nursing and long-term care facility in Gulf Breeze, Florida, licensed for 120 residents. It provides post-hospital recovery and ongoing care for seniors requiring medical support and assistance with daily living.
Families report mixed experiences. Several consistently praise the staff's warmth and respect, noting that employees greet visitors with genuine friendliness and go out of their way to help during transitions. The facility maintains a clean environment, and families highlight the professionalism of leadership. However, other families describe persistent challenges: phones frequently go unanswered, making it difficult to check on loved ones or receive timely hospital notifications. Some report concerns about supervision, incontinence care, and resident safety, including instances of vulnerable residents left without accessible call lights. One family noted the case manager seemed focused on financial rather than clinical details, and observed their mother returned home weaker after her stay.
Bay Breeze holds a 3.8 out of 5 Google rating based on 192 reviews, reflecting a facility with dedicated staff but operational inconsistencies that affect family communication and care quality.
Types of Care at Bay Breeze Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Bay Breeze Rehabilitation
3.8overall · 192 ratings combined
3.8★ on Google (192)
Todd Decker
Jun 2026
Mother-in-law is a new admit to Bay Breeze. The staff has been very helpful. Adriane has been great and has helped us and MIL in the adjustment period.
Super Panda (SuperPanda)
May 2026
If you want to check in about your loved one, forget about it. They NEVER answer the phone. It just rings and rings and rings, and then automatically disconnects! And be prepared, -it will happen 10x's in a row, too! If your loved one is sent to the hospital, they probably won't call and tell you. You'll only find out later when the hospital calls you. If your loved one is incontinent (*either #1 or #1 & #2 ) they will only get checked and changed 1x per 8-9 hours. Your loved one *will* lay in their own mess all day as they ignore the call button, and when your loved one reaches out to family and can't understand why they're being treated this way, then you'll REALLY be angry and upset! The food is atrocious and it's inconceivable that they feed people the cheapest of the cheap BAD food. Our loved one has gotten sick to their stomach several times from the food. This is NOT OK. The manager Brooke is very young and inexperienced, and most DEFINITELY, should NOT be managing a facility for seniors! Even after numerous complaints to management, nothing changes. The culture there is UNDERSTAFFED, so their response to staff is basically, "do what you can, and forget about the rest". And lastly, -the food. It's DISGUSTING and I wouldn't even serve it to my enemy., and I doubt even the staff would eat it too. But what do they care.... they're not the one bound to a bed for the last months of their lives! This place is SHAMEFUL, and the manager should be fired for accepting this exceptionally POOR work culture there for so long!!! If a nursing home cannot meet the needs of the large number of patients, they need to be stopped from doing so!! This is a HUMAN VIOLATION!! I'm sure they wouldn't treat their own family this way!
Curtis Lanning
Mar 2026
The staff were nice, but it smelled of urine. People with dementia would walk in mom’s room look through her belongings. I called there and spoke to the case manager who knew nothing of her physical status, she only knew of her financial status. Mom came home weaker than before she broke her hip. Once I found mom without her call light within reach. Mom said she was afraid to ask for help because aides were crabby that day. One aide that stood out as being amazing is Sunny Gilmore. If it wasn’t for Sunny, I would give them 1 star.
mgayle1990mg
Mar 2026
I’ve had a great experience with Bay Breeze Health and Rehab. The administrator, Brooke, is very professional and treats both staff and residents with respect and kindness. The facility is always clean whenever I visit, and the staff consistently greet me with a smile. It’s clear they take pride in the environment and the care they provide. Highly recommend — a well-deserved five stars!
Government Inspection History
4 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 2, 2026Health Complaint2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
May 22, 2025Fire Safety StandardHealth Standard2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2025
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025
Feb 29, 2024Fire Safety StandardHealth Standard6 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Oct 6, 2022Fire Safety StandardHealth Standard2 citations
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Bay Breeze Rehabilitation offer?
Bay Breeze Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Bay Breeze Rehabilitation located?
Bay Breeze Rehabilitation is located at 3387 Gulf Breeze Parkway in Gulf Breeze, Florida.
What do families say about Bay Breeze Rehabilitation?
Reviews for Bay Breeze Rehabilitation are mixed, with a 3.8 rating from 192 Google reviews. Several families praise friendly, respectful staff and a smooth admissions experience, while others describe serious concerns about staffing levels, hygiene, and communication.
How did Bay Breeze Rehabilitation do on recent health and safety inspections?
Bay Breeze Rehabilitation had 4 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Bay Breeze Rehabilitation?
Submit the Request Information form on this page to connect with Bay Breeze Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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