Ballad Health Homecare - Norton
96 15th Street Nw Suite 104a
Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1986
Home Health Compare
Ballad Health Homecare - Norton is a home health agency serving Norton, Virginia offering Home Health.
About Ballad Health Homecare - Norton
Ballad Health Homecare - Norton is a Medicare-certified home health agency serving Norton, VA and has been Medicare certified since 1986. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Ballad Health Homecare - Norton 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Ballad Health Homecare - Norton
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Ballad Health Homecare - Norton
No reviews yet for this community. Be the first.
Medicare Quality of Care
Ballad Health Homecare - Norton is a Medicare-certified home health agency (certified since 1986). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well94%US 86%
- The team discussed medicines, pain and home safety80%US 82%
79 completed patient surveys, 17% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved96%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations82%US 61%
Service area
Ballad Health Homecare - Norton reports serving 31 ZIP codes, including Appalachia, Big Stone Gap, Birchleaf, Bristol, Castlewood, Cleveland, Clinchco, Clintwood, Coeburn, Dante and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497068. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Ballad Health Homecare - Norton offer?
Ballad Health Homecare - Norton offers Home Health.
Where is Ballad Health Homecare - Norton located?
Ballad Health Homecare - Norton is located at 96 15th Street Nw Suite 104a in Norton, Virginia.
Does Medicare cover care from Ballad Health Homecare - Norton?
Yes. Ballad Health Homecare - Norton is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Ballad Health Homecare - Norton?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Ballad Health Homecare - Norton?
Submit the Request Information form on this page to connect with Ballad Health Homecare - Norton and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ballad Health Homecare - Norton? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Norton.
The Laurels Retirement & Assisted Living
Norton, Virginia0 mi
Assisted Living
Norton Community Hospital
Norton, Virginia0 mi
4.1(540)
Skilled Nursing / Long Term Care
Heritage Hall Wise
Wise, Virginia3.1 mi
3.2(21)
Skilled Nursing / Long Term Care
Heritage Hall Big Stone Gap
Big Stone Gap, Virginia9.4 mi
3.8(32)
Skilled Nursing / Long Term Care
Heritage Hall Clintwood
Clintwood, Virginia18.2 mi
4(24)
Memory CareSkilled Nursing / Long Term Care
Letcher Manor
Whitesburg, Kentucky18.8 mi
4.1(60)
Skilled Nursing / Long Term Care