1321 S. Fairmont Avenue
3.3(11 ratings)· Lodi average: 4.4
1 / 5California CDSS
Reviews for Balance Assisted Living, Lodi are mixed, with long-time family members praising the personal, family-run feel and cleanliness, while more recent reviewers report serious lapses in communication and basic care after a change in ownership. Several reviewers describe difficulty reaching staff and unresolved concerns about their loved one's daily care.
AI-generated from reviews and community data.
Balance Assisted Living and Memory Care is an assisted living and memory care community located in Lodi, California. The community is designed to serve seniors and their families with a focus on dignity, respect, and fostering independence among residents.
The community offers a range of services tailored to meet the unique needs of each resident, including assistance with daily living tasks and specialized memory care. The team of dedicated professionals is committed to providing care that enables residents to live their best life.
Balance Assisted Living and Memory Care emphasizes creating an environment that promotes a sense of community among residents. The community welcomes visitors during normal business hours.
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Help Me Choose3.3overall · 11 ratings combined
3.3★ on Google (11)
Krista Clayton
Mar 2026
Terrible communication. I have tried multiple times to reach my mother. I live out of state and find it extremely difficult if not impossible for someone to return my call and get me in touch with my mom. I would not recommend this facility.
Bonnie Dodson
Feb 2024
I'm giving this facility 1 STAR REVIEW. I placed my elderly 91 year old mother at Balance Assisted Living in Lodi, CA due to a friend's recommendation because at the time, her father was living there. My mom was well cared for, and staff were very attentive. However, six months later, Del Monte Assisted Living bought the company. Employees of many years suddenly were let go. I live out of state and had put my trust in this facility. Communication was horrible with me leaving messages of concern on the phone about the care of my mother, and no call backs. Heat was off for 3 consecutive days and when I contacted the owner, he said he wasn't aware of the situation. Another time, there was no cook available to prepare dinner for the residents, so the company provided delivered pizza for all of the residents. My mom later told me it was cold, hard, and she threw it away. Also, several times, there was no hot water for my mother to shower, so she missed having her twice a week shower. and when the water was "warm" she had to wait until her next shower day to take a shower. So there were times she didn't' get a shower for that week, prolonging her shower to 10 days. Or the staff "ran out of time on their schedule" and again, didn't get her shower. She voiced her concerns and later legitimate complaints to staff, and they just told her "I don't know!" The facility lost my mom's new wheelchair. No one helped her look for it. I called several times, with no call back. Due to my concerns of my mother's safety, I pulled her out of the facility. I gave plenty of notice for her meds to be ready when she left Del Monte. We were given an empty bottle of one of her prescriptions, and we requested two times on same day for them to have it filled, but no call back. Also, they gave us an empty prescription bottle of another resident! We called them back about the serious mistake, and they immediately wanted that bottle back. However, I took a picture of the bottle. Total renovation construction inside and outside was started when Del Monte first bought the company. Then all construction came to a halt because the construction company didn't have a state contractor's license. Safety signs were put up all over the facility, and nothing was finished. I called Del Monte and was told that "there was no money to complete the unfinished construction projects." All throughout the facility, it was an eye sore to see nothing finished to completion. I have since then, filed a formal complaint with the State of California against this facility. This is not a 5 star review facility as shown with the online reviews. Check the recent dates of all reviews. Please don't go by the reviews dated before 2022. My mother still has a clear mind for her age to let me know about her care. However, for residents who either can't express themselves or are no longer mentally capable, family members never know of the lack of care that their loved one(s) deserve and are paying for each month. In closing, they increased my mother's monthly rent an ADDITIONAL $650.00 MORE per month. That is when we pulled her out of this facility.
Joshua Johnson
Feb 2021
Awesome Place. The executive director is the best.
steven seteroff
Feb 2020
Great staff....clean facility
Jeff Johnson
Aug 2018
it is a family ran establishment. They take good care of the residents there and they have been very good to my mother-in-law
Balance Assisted Living, Lodi offers Assisted Living.
Balance Assisted Living, Lodi is located at 1321 S. Fairmont Avenue in Lodi, California.
Reviews for Balance Assisted Living, Lodi are mixed, with long-time family members praising the personal, family-run feel and cleanliness, while more recent reviewers report serious lapses in communication and basic care after a change in ownership. Several reviewers describe difficulty reaching staff and unresolved concerns about their loved one's daily care.
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