MyLivingChoice

Bailah HomeCare

10000 Falls Rd Ste 205

5(27 ratings)· Potomac average: 4.6

Bailah HomeCare, photo 11 / 6

Quick Facts

Founder background
Founder is a trained physician from Sierra Leone
Licensure
Licensed as a Residential Service Agency in Maryland
Care availability
24/7 in-home care schedules offered
Response time
Emergency caregiver placement within hours
Business type
Small, locally registered home care business

What Families Think

Families consistently describe Bailah HomeCare, a Potomac-based home health agency, as attentive, responsive, and deeply personalized in the care it provides to aging parents and spouses. Reviewers repeatedly credit founder Charisma Leigh with hands-on involvement, quick problem-solving, and matching caregivers thoughtfully to each client's needs. The company has an unusually strong and consistent reputation across dozens of reviews, with no reported complaints about care quality or reliability.

The Good

  • Founder personally involved in matching caregivers to clients
  • Reviewers report quick response to emergencies
  • Caregivers described as attentive, patient, and compassionate
  • Families praise consistent communication and updates on health changes
  • Long-term caregiver relationships noted by multiple families
  • Care plans adapted as health needs change over time

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Bailah HomeCare is a home care agency serving Potomac, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 5.0 out of 5 across 27 reviews.

About Bailah HomeCare

Bailah HomeCare is a home care service provider serving Potomac, Maryland, along with nearby Bethesda and Chevy Chase. The company offers home health care services ranging from skilled nursing to companion care, helping seniors age independently at home and assisting other adults in recovering from illness.

Founded in 2016 by Charisma Leigh, a trained physician from Sierra Leone, Bailah HomeCare operates as a locally registered small business in Maryland. The founder personally selects caregivers in collaboration with clients and remains directly accessible to address any concerns or issues that arise during care.

Bailah's caregivers are mature, highly experienced, well-educated professionals who are native English speakers. The company emphasizes that staff members bring diverse backgrounds and strong communication skills that enable them to provide culturally sensitive care. Caregivers tend to remain with the company for extended periods, and senior staff maintain close oversight of all care plans.

The company is licensed as a Residential Service Agency by the Maryland Department of Health, Office of Health Care Quality. Bailah HomeCare operates according to values of excellence, integrity, and respect in serving clients from all walks of life, with customizable care designed to meet individual needs.

Types of Care at Bailah HomeCare

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

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Reviews of Bailah HomeCare

5overall · 27 ratings combined

5★ on Google (27)

Timothy Flanigan

Jul 2026

via Google

Bailah Home Care has truly transformed my mother's life and provided our family with an incredible level of care, compassion, and peace of mind. Charisma and her team have gone above and beyond, not only helping my mother become healthier and happier but also providing care that has made a meaningful difference in her overall quality of life.<br><br>Last fall, one of the caregivers noticed that my mother was in a semi-conscious state and immediately recognized that something was wrong. Because of her attentiveness and quick action, my mother received the help she needed, and I truly believe that intervention may have saved her life. The level of awareness, professionalism, and dedication shown by Bailah Home Care is exceptional.<br><br>A caregiver now visits my mother Monday through Friday from 10:00 AM to 2:00 PM. She provides companionship, assists with daily tasks around the home, and ensures my mother has the support she needs. Initially, my mother was hesitant about having someone come into her home, but it didn't take long for her to recognize the value of the care she was receiving. The relationship she has developed with her caregiver has brought comfort, confidence, and a renewed sense of independence.<br><br>My father still lives with my mother and does not require care himself, but he has also seen the positive impact this support has had on both of their lives. Charisma and her team consistently communicate with me, providing important updates and keeping me informed whenever there is something I should know.<br><br>The professionalism, compassion, and quality of service provided by Charisma and the entire Bailah Home Care team have exceeded every expectation we had. Choosing home care for a loved one is a major decision, but we could not be happier with the care, attention, and trust they have earned from our family.<br><br>I highly recommend Bailah Home Care to anyone looking for exceptional senior care and a team that genuinely cares about the people they serve.

Dr. William Booker

Jun 2026

via Google

They are fantastic. Extremely responsive and very caring of our loved one. We are lucky to have made the connection.

kat berkley

May 2025

via Google

Charisma, the owner is one of the most responsible and kind people I know. She really understands how to handle older people with there special needs and various personalities. Her staff is professional and reliable. We are so grateful we found our way to Bailah Home Care

Jack Berkley

May 2025

via Google

Professional, responsive, genuinely caring, very competitively priced, patient, and efficient. The owner Charisma has heart and smart and knows the ins and outs of the elderly and their family's needs. Her staff is excellent. My 99 year old mother is in good caring hands.

Maura Connell Lightfoot

Mar 2025

via Google

We needed help on an emergency basis and the agency sent someone over within 2 hours. She was capable, kind, warm and wonderful company for our family member. We cannot thank you enough!!

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Frequently Asked Questions

What types of care does Bailah HomeCare offer?

Bailah HomeCare offers At-Home Care.

Where is Bailah HomeCare located?

Bailah HomeCare is located at 10000 Falls Rd Ste 205 in Potomac, Maryland.

What do families say about Bailah HomeCare?

Families consistently describe Bailah HomeCare, a Potomac-based home health agency, as attentive, responsive, and deeply personalized in the care it provides to aging parents and spouses. Reviewers repeatedly credit founder Charisma Leigh with hands-on involvement, quick problem-solving, and matching caregivers thoughtfully to each client's needs. The company has an unusually strong and consistent reputation across dozens of reviews, with no reported complaints about care quality or reliability.

How can families visit Bailah HomeCare?

Submit the Request Information form on this page to connect with Bailah HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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