Gwendolyn Kaney
Jun 2026
As an employee, this company has been fabulous. The staff are very pleasant and eager to be of assistance when needed. Betty has went the extra mile to be very helpful and kind. Great place to be a teammate!
1 / 3Quick Facts
- Client Eligibility
- Serves clients enrolled in CLTC and DDSN waivers
- Waiver Navigation
- Staff assist families through Medicaid waiver paperwork
- Service Combination
- Offers both home health and hospice care
What Families Think
Axcess Home Care Columbia is a South Carolina in-home care and hospice provider that specifically supports families enrolled in CLTC and DDSN Medicaid waivers, including those with children who have autism. Reviewers consistently praise the staff, especially one team member, Betty Navarro, for patiently guiding families through complex waiver paperwork and Medicaid coverage decisions. All available reviews are five-star, focusing on compassion, responsiveness, and dependable communication.
The Good
- Reviewers repeatedly praise staff member Betty Navarro by name
- Helps families navigate complex Medicaid waiver paperwork
- Described as responsive and available multiple times weekly
- Praised for compassionate, individualized care for children with autism
- Staff described as pleasant and helpful by an employee reviewer
- Perfect 5-star rating across all 13 Google reviews
The Bad
- No published pricing information available for services
AI-generated from reviews and community data.
About Axcess Home Care Columbia
Axcess Home Care Columbia is a home health and hospice care provider serving West Columbia, South Carolina. The organization supports families navigating services for children with complex needs, including autism spectrum disorder.
Families consistently praise the responsiveness and knowledge of the care team, particularly in guiding them through paperwork, Medicaid applications, and service coordination. One family wrote that staff "have become friends and teammates on our journey." Multiple reviewers highlight the availability of care coordinators who answer questions throughout the week and arrange fill-in support when needed. An employee review notes that staff are "pleasant and eager to be of assistance," with leadership going "the extra mile" to provide support.
The service holds a 5-star Google rating based on 13 family and employee reviews, reflecting consistent satisfaction with the care and guidance provided.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
5overall · 13 ratings combined
5★ on Google (13)
Bevin Novitsky
Jun 2026
Absolutely love this practice! I will say Betty is the best with understanding and communication! Thank all of you for what all you do! Above a beyond!
Ann Bailey
Jun 2026
Our family is incredibly grateful to Betty Navarro at Axcess Home Care of Columbia for the care, guidance, and encouragement she provided while helping us obtain services for our son, Caleb, who has autism. Navigating programs, paperwork, and coverage can feel overwhelming, but Betty made the entire process much easier. She patiently explained each step, answered our many questions, and helped us successfully secure coverage for a home care aide. Her knowledge and attention to detail gave us confidence that we were making the best decisions for Caleb's future. What stood out most was Betty's genuine compassion. She treated Caleb as an individual with unique strengths and needs, and she treated our family with kindness, respect, and understanding throughout the process. Knowing Caleb will have additional support not only helps him build greater independence but also provides our family with tremendous peace of mind. Betty's dedication to helping families is truly evident in everything she does. We highly recommend Betty Navarro and the team at Axcess Home Care of Columbia to anyone seeking support services for a loved one. Thank you, Betty, for making such a positive difference in our lives.
Catherine Toole
Jun 2026
I have been with axcess for a couple of yrs. Now, and we love them. I am in contact with them several times throughout the week. They are always available to help answer any question , get a fill in, and even help guide me through the complicated medicaid hurdles for get more help for my three babies. They have become friends and team mates on our journey to raising these babies with autism. If you need a company you can count on, this is the one.
Evelyn Laughlin
Jun 2026
Absolutely love the services and care provided by them!
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