Debbie Raines
May 2026
Food is horrible. It’s okay, but I want somewhere to live & have a life. My Husband passed into Heaven on April 20,2024. We had a bank card with Wells Fargo. Checking & debit card.
1 / 4Quick Facts
- Total units
- 63
- Medicare rating
- 4 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 63
- Inspections
- View history (22 citations)
- Facility size
- Licensed for up to 63 residents
- Care setting
- Skilled nursing and long-term care only
CMS Care Compare
What Families Think
Families describe Avir at Pilot Point as a small, quiet skilled nursing community where staff form close, personal bonds with residents, and most reviewers report warm, attentive care during difficult times. One detailed review raised concerns about inconsistent staff professionalism and the need for closer family oversight, suggesting care quality can vary by shift or individual caregiver.
The Good
- Small, quiet facility with a homelike feel
- Staff described as attentive and compassionate
- Strong praise for nursing during end-of-life care
- PT and OT staff noted as excellent
- Administrator and Director of Nursing highly regarded
The Bad
- One report of inconsistent nurse professionalism and rudeness
- One report recommending sensitivity and dementia training for staff
- One report of resident belongings going missing
AI-generated from reviews and community data.
Avir at Pilot Point is a senior living community in Pilot Point, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 47 reviews.
About Avir at Pilot Point
Avir at Pilot Point is a 63-bed skilled nursing and long-term care facility in Pilot Point, Texas. The smaller size creates a close-knit community where residents and families interact regularly with leadership and care staff.
Families consistently praise the therapeutic staff, physical and occupational therapists are described as excellent and genuinely loving toward residents. The Director of Nursing and Administrator receive repeated recognition for compassion and responsiveness. Many families highlight the attentiveness of nursing staff, noting small gestures like bedside care during difficult nights. Housekeeping and maintenance are noted as helpful and personable. One family wrote, "They care for your loved one as if they were their own." However, reviews also surface concerns: some families report inconsistent nursing quality, with a few staff members described as unsuitable for caregiving roles. One family experienced what they felt was inadequate supervision and filed a neglect complaint with the state. Food receives mixed feedback, some residents enjoy meals while others find them unappetizing.
The facility holds a 4.6 out of 5 Google rating across 47 reviews, reflecting strong overall satisfaction tempered by meaningful quality variability in nursing care and incident response.
Types of Care at Avir at Pilot Point
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Avir at Pilot Point
4.6overall · 47 ratings combined
4.6★ on Google (47)
Michael D'Amato
Apr 2026
Very welcoming gentleman at the front door on 4/13! Thank you!
Bradley Polson
Mar 2026
Very quiet home residents all seem happy that they are there was no bad smells and every employee generous
Ralph Woodruff
Dec 2025
Very professional
Jonathan Ingle
Nov 2025
Took my brother steve some Thanksgiving food everything went well
Government Inspection History
5 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 3, 2026Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026
Jan 6, 2026Health Complaint1 citation
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026
Jun 5, 2025Fire Safety StandardHealth Standard12 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
May 2, 2024Fire Safety StandardHealth ComplaintHealth Standard2 citations
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024
Mar 10, 2023Fire Safety StandardHealth Standard6 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Avir at Pilot Point offer?
Avir at Pilot Point offers Skilled Nursing / Long Term Care.
Where is Avir at Pilot Point located?
Avir at Pilot Point is located at 208 N Prairie St in Pilot Point, Texas.
What do families say about Avir at Pilot Point?
Families describe Avir at Pilot Point as a small, quiet skilled nursing community where staff form close, personal bonds with residents, and most reviewers report warm, attentive care during difficult times. One detailed review raised concerns about inconsistent staff professionalism and the need for closer family oversight, suggesting care quality can vary by shift or individual caregiver.
How did Avir at Pilot Point do on recent health and safety inspections?
Avir at Pilot Point had 5 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Avir at Pilot Point?
Submit the Request Information form on this page to connect with Avir at Pilot Point and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Avir at Pilot Point? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Pilot Point bring help to the house: daily living, companionship, and respite for family caregivers.
