Roland Pugh
May 2026
They let my best friend fall out of his bed three times, he messed himself numerous times and had a bed sore. When brought to they just ignored his wife and did not turn him as required.
4.7(140 ratings)
Part of Avir Health Group · 126 communities · 4★ average
1 / 5CMS Care Compare
Reviews are mixed but generally positive, with an average rating built from many families praising the front-office and nursing staff, alongside a few detailed reports raising serious safety and staffing concerns. Some families feel well cared for and supported through a difficult transition, while others describe unanswered call buttons, neglect, and an institutional feel once past the lobby.
AI-generated from reviews and community data.
Avir at Jefferson is a senior living community in Jefferson, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 140 reviews.
Avir at Jefferson is a skilled nursing and long-term care facility in Jefferson, Texas, licensed for 116 residents. The community provides rehabilitation and ongoing medical care for residents with varying care needs, including post-surgical recovery and specialized support for those with complex medical conditions.
Families consistently highlight attentive staff who go beyond standard duties, checking in on residents even after shifts end, maintaining strong communication with family members, and showing genuine interest in residents' lives. The physical environment receives repeated praise for cleanliness, modern appearance, and professional standards. One family noted the facility maintains "a high-level of security" with formal check-in procedures. Transport services, dining experience, and structured activities like BINGO are mentioned positively, with families appreciating the staff-to-resident ratio and responsive medical management when health changes occur.
One concern raised involved a missing item from a resident's belongings, which a family member found unsettling. Most families describe feeling confident their loved ones receive attentive care and warm, respectful treatment from staff members by name.
Avir at Jefferson holds a 4.7 out of 5 rating across 140 Google reviews, reflecting broad family satisfaction with care quality and facility operations.
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Help Me Choose4.7overall · 140 ratings combined
4.7★ on Google (140)
Roland Pugh
May 2026
They let my best friend fall out of his bed three times, he messed himself numerous times and had a bed sore. When brought to they just ignored his wife and did not turn him as required.
Wendy Allen
Mar 2026
Raising my review because they earned it. Things are much better. Staff, including those that aren’t nurses, will come by to check in when their shifts end. I would name names but I can’t remember e setons and do not want to leave anyone out. I’ll write them all down and update this. They all ask about her “granddog” which makes her day. Avir has been attentive to concerns and it shows. Would still love to see the interior as warm and cozy as the entrance. Less sterile and “institutional”. Keep up the great work! Dropping back down to a 3. Copy and paste of a message to an admin staff member: Resident has been hitting the call button for over 30 minutes with no answer. Needs someone to clean them up, needs a clean shirt, someone left a glove on their bedside tray. Resident and their roommate both said that other than to bring food no one has adequately checked on them today. I called and was IMMEDIATELY put on hold then the call disconnected. Once I finally got someone on the phone they were in the room within 5 minutes. All this time a call light was unanswered. Luckily it was just for hygiene needs. What if it had been something emergent???? It shouldn’t be this tiring or time consuming to make sure a loved one is taken care of in a facility that exists to care for people. Another update: things have improved. Shirley Police is a gem!! So sweet and caring. Improvements worth another star. Would still like to see them freshen up the rooms with paint and slight upgrades. Update: took 24 hours and the patient telling nursing staff they have daily meds they need to take. Are charts/files not read? Then got a great, attentive nurse then a bad one. Still undecided if we’ll be changing. Edit: not having intercoms for when patients push the call button makes me nervous. Regardless of age people are there because they need someone watching out for them. Taking an hour to answer a call request from a patient room isn’t ok. Either they are understaffed or incorrectly staffed. Text I received from loved one “ I slept really good for awhile. Then got a really nasty, hateful, rough one. Trying to remember that she may have problems I don’t know about.” Still on the fence. Only one day with a loved one there so we’ll see how the care and attention goes before updating review. However, don’t let the warm, cozy entrance fool you. As soon as you get past there it is very stark, institutional, a step up from prison. Halls and rooms give the ambiance of sadness and feels dingy. A fresh coat of paint and, some small upgrades and even homey accents everywhere would go a long way.
marie Young
Jan 2026
This place really does NOT deserve a servay
Margie Walker
Aug 2025
The place was awesome<br>Everyone was so friendly<br>A place. To consider
Pastor O. L. Oliver Sr.
Aug 2025
The facility, to my pleasure, was on a high-level of security. I had to check in and physically, answer questions, after the formal identification criteria, by nodding of the head. This assured me that this apparatus and procedures were, were high-tech, and that my loved-one was safe from any unwanted intrusion. I give this facility and its staff an A+.
7 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avir at Jefferson offers Skilled Nursing / Long Term Care.
Avir at Jefferson is located at 1307 Martin Luther King Dr in Jefferson, Texas.
Reviews are mixed but generally positive, with an average rating built from many families praising the front-office and nursing staff, alongside a few detailed reports raising serious safety and staffing concerns. Some families feel well cared for and supported through a difficult transition, while others describe unanswered call buttons, neglect, and an institutional feel once past the lobby.
Avir at Jefferson had 7 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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