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Marshall Manor West is a skilled nursing and long-term care community in Marshall, Texas, with mixed reviews from families. Some praise attentive staff and feel their loved ones are treated well, while others report serious concerns about understaffing, care lapses, and difficulty reaching administration.
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Marshall Manor West is a senior living community in Marshall, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 53 reviews.
Marshall Manor West is a skilled nursing / long term care community in Marshall, Texas. The community is licensed for up to 118 residents.
Families rate Marshall Manor West 3.8 out of 5 based on 53 Google reviews.
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Help Me Choose3.8overall · 53 ratings combined
3.8★ on Google (53)
Maryanne T Sammes
May 2026
I still love this place and they hold high standards. Unfortunately, we are in a crisis with our medical personnel being burnt out and understaffed to meet corporate greed for profit. When I was here, they were so dearly understaffed . Those who were there were doing their best
K S (KittenFosterMom)
Jun 2022
I can't say anything about the facility but my mom was in their care for about 2 months before she passed. She was on hospice care and one of the nurses refused to administer my mom her medication when she was writhing in pain. They also let her stay in her biological mess after she soiled herself. Lastly, getting Alma in the business office to answer an email or call you back is about the equivalent of pulling teeth. I should have never left my mom there.
Shiree Hicks
Mar 2021
Lost my Granny's clothes, and her snuggle was stolen.👀🙄. Caretaker George was AWESOME👍👍👍😁🙌🙌🙌🙌🙌☺️
Kelly D
Feb 2021
It seems nice enough. The main thing is, they are nice to my Mother and treat her well.
Jerrie L Roy
Nov 2017
I did not like this place. Nursing home to place my mother.I had appointment at 2:00 pm. I went to room and woman was on phone-hateful to me. Looked for woman I made appt with. She was working on copier. Women at second station were cursing and talking bad about others. No one came to front desk where I was waiting. At 15 of 3:00 pm I left.
Marshall Manor West offers Skilled Nursing / Long Term Care.
Marshall Manor West is located at 207 W Merritt St in Marshall, Texas.
Marshall Manor West is a skilled nursing and long-term care community in Marshall, Texas, with mixed reviews from families. Some praise attentive staff and feel their loved ones are treated well, while others report serious concerns about understaffing, care lapses, and difficulty reaching administration.
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