MyLivingChoice

Marshall Manor Nursing and Rehabilitation Center

1007 S Washington Ave

3.2(9 ratings)· Marshall average: 4

Marshall Manor Nursing and Rehabilitation Center, photo 11 / 4

Quick Facts

Total units
179
Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
179
Rehab services
On-site occupational, physical, and speech therapy
Hospice support
Hospice care offered on-site for residents

What Families Think

Reviews of Marshall Manor are decidedly mixed: several families praise the nursing staff's warmth and communication, while other reports describe a serious care concern and a distressing experience with management during a family crisis. The community focuses on skilled nursing and short-term rehabilitation with individualized care plans.

The Good

  • Nurses described as friendly and responsive
  • Staff quickly call family about any changes
  • Strong communication with nursing and social services
  • Multiple reviewers say residents treated like family

The Bad

  • One report of nursing/wound care issue described as life-threatening
  • One report of unprofessional, uncaring treatment from management during hospice death
  • Only 9 Google reviews, so overall picture is thin
  • Mixed ratings overall (3.2 stars) with polarized experiences

AI-generated from reviews and community data.

Marshall Manor Nursing and Rehabilitation Center is a senior living community in Marshall, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 9 reviews.

About Marshall Manor Nursing and Rehabilitation Center

Marshall Manor Nursing & Rehabilitation Center in Marshall, Texas provides short-term rehabilitation and long-term residential nursing care. The facility welcomes patients recovering from illness or injury and works with residents and their families to develop individualized care plans based on physical and emotional needs.

The rehabilitation department focuses on restoring independence and activities of daily living through occupational therapy, physical therapy, and speech therapy. Treatment plans are tailored to each patient's specific requirements, with the professional team guiding patients through their care journey in close collaboration with families throughout the process.

The community approaches care by recognizing patients as whole persons and addressing not only physical recovery but also emotional well-being, understanding that rehabilitation involves more than medical treatment alone.

Types of Care at Marshall Manor Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Marshall Manor Nursing and Rehabilitation Center

3.2overall · 9 ratings combined

3.2★ on Google (9)

Rob

May 2026

via Google

My dad is a long-term resident at Marshall Manor, and I believe he is in good hands. The staff here is very friendly and responsive. The communications with nursing and social services is outstanding. Any time my Dad needs anything, they’ll call me (and vice versa). There are too many good nurses to count, but I also want to give special thanks to Ashley (social services). She is amazing, and simply a wonderful person. Thank you, all, for providing a caring place for my Dad in his twilight years.

Tonya Cook

Apr 2025

via Google

The administration and CNAs were wonderful BUT the nursing staff and wound care team almost killed my dad. DO NOT recommend

Linda Welch

Jan 2024

via Google

They treat my mother like family. We visit anytime we want to. The nurses and aids are the best. They immediately call if anything happens, even something minor.

Jean Davis

Oct 2020

via Google

I’ve just experienced the worst 24 hours of my life. My dad was admitted into hospice care. I called Dana to understand how I was able to visit him and my mom. Dana was very unprofessional and uncaring. There was a difference between me visit my parents (I live in Texas 4 hours away) and my siblings who live out of state. I didn’t understand that “policy” and strongly disagreed. After a few moments Dana made the most gestapo type statement- she said ok then everyone gets the lesser amount of time. The hairs on my arm stood straight up and my husband and I cannot believe we had just heard that. While I was there my dad passed away. After an hour and a half, I was told to leave. My mom cried and begged for me to stay just a little bit because we were calling family and friends. But Dana said no and I was “escorted “ out of the building. I’ve never experienced such heartless, disrespect and disgusting show of “management “ in my life. So when Marshall manor says they care and support their patients and family- that a total lie.

G S

Oct 2019

via Google

Best nursing home in town. Your family is their family.

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Government Inspection History

5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2025Fire Safety StandardHealth Standard11 citations
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Apr 15, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2025

Apr 10, 2024Fire Safety StandardHealth Standard6 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Mar 13, 2024Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

Feb 24, 2023Fire Safety StandardHealth Standard12 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Marshall Manor Nursing and Rehabilitation Center offer?

Marshall Manor Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Marshall Manor Nursing and Rehabilitation Center located?

Marshall Manor Nursing and Rehabilitation Center is located at 1007 S Washington Ave in Marshall, Texas.

What do families say about Marshall Manor Nursing and Rehabilitation Center?

Reviews of Marshall Manor are decidedly mixed: several families praise the nursing staff's warmth and communication, while other reports describe a serious care concern and a distressing experience with management during a family crisis. The community focuses on skilled nursing and short-term rehabilitation with individualized care plans.

How did Marshall Manor Nursing and Rehabilitation Center do on recent health and safety inspections?

Marshall Manor Nursing and Rehabilitation Center had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Marshall Manor Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Marshall Manor Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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