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Autumn Lake Healthcare At Memorial Bridge

201 Fifth Avenue

4.4(110 ratings)

Autumn Lake Healthcare At Memorial Bridge, photo 11 / 5

Quick Facts

Total units
161
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
161
History
Operating in the area for over 40 years

What Families Think

Reviews for Autumn Lake Healthcare At Memorial Bridge are sharply mixed: several families praise the rehab team, nurses, and social workers for attentive, compassionate care during recovery, while other reviewers report serious problems with cleanliness, supply shortages, and one alleged case of medical neglect leading to hospitalization. The facility appears able to deliver strong short-term rehab outcomes for some, but experiences with staffing responsiveness and basic upkeep vary widely.

The Good

  • Rehab team praised for attentive, encouraging care
  • Social workers helpful with communication and updates
  • Successful discharge after rehabilitation reported by families
  • Staff described as friendly and comforting during recovery

The Bad

  • One report of unclean rooms and unaddressed medical needs
  • Reports of short supplies like sheets and towels
  • Complaints about food quality and lack of variety
  • One serious report of infection linked to poor trach care

AI-generated from reviews and community data.

Autumn Lake Healthcare At Memorial Bridge is a senior living community in Penns Grove, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 110 reviews.

About Autumn Lake Healthcare At Memorial Bridge

Autumn Lake Healthcare At Memorial Bridge is a skilled nursing and long-term care facility in Penns Grove, New Jersey, with a licensed capacity of 161 residents.

Family experiences at the facility vary considerably. Some families report attentive, welcoming staff and meaningful communication about their loved one's progress, with one family noting their father's nurse and social worker provided comfort and clear updates throughout rehabilitation. Others describe significant concerns about maintenance and conditions, including room cleanliness, bathroom odors, and supply shortages, issues that multiple families felt should not occur at a licensed facility. Food offerings have been described as limited with few menu choices.

The community holds a 4.4 out of 5 Google rating based on 110 reviews, reflecting this mixed pattern of strong staff interactions alongside concerns about facility upkeep and daily operations.

Types of Care at Autumn Lake Healthcare At Memorial Bridge

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Autumn Lake Healthcare At Memorial Bridge

4.4overall · 110 ratings combined

4.4★ on Google (110)

Sonrisa Faison

May 2026

via Google

This place is absolutely HORRIBLE. My aunt was admitted here from the hospital with a trachea. The goal was to put her through rehab to get her off the trachea so she could continue chemotherapy. She was admitted on a Friday. We visited her that Saturday. Her room was very tight, trash was on the floor, her bathroom smelled like sewer which can’t be healthy for ppl with breathing conditions, her call light was on the floor and staff left a towel under her trachea to keep the mucus from dripping on her neck. Very disappointed, we called for an aide to come help, instead she just placed a clean towel with the soiled one without reattaching the trachea. Before we left we stopped at the nurses station to ask a few questions about when certain staff would be in (rehab and DON) and we were greeted by the NURSE SUPERVISOR asking us “what do we want” she gave no eye contact instead she continued to do whatever was on her phone because that was much more important. Finally, Tuesday we spoke with the DON, social worker and therapist in rehab who all made us feel like regardless of the first encounter we had our aunt would be ok. Moving forward Thursday, 2 days after that conversation with those people our aunt was sent out to the hospital because she had an infection due to her trachea not being cleaned. This place needs to be shut down and I’m attaching real photos of the faculties current condition, for the one online are not up to date. I highly recommend you remove your family from this place. They are only concerned when they are about to be reported or something bad happens. Everyone was more interested in her wellbeing when we came to collect her items. She will not be back. The state will be contacted.

Daniel Williams

May 2026

via Google

My Fathers nurse was very welcoming & really made me feel comfortable thru this trying time. Also the social worker Janel was very informative as to the ongoing process in the rehabilitation of my father & also was able to schedule a team phone call on his progress. These things make me feel Encouraged that my father will get the help & attention needed to his current deficiencies to hopefully be able to live a very good quality of life. I’am impressed thankful with my 1st to the facility

Michelle Rodriguez

Mar 2026

via Google

I would like to thank EVERYONE that was involved with my father's care. You did a wonderful job. He was discharged today because of all your hardworking employees.

Shay Shay

Mar 2026

via Google

Don't know how this place passes inspection. Needs a huge makeover. Staff say they are short on supplies (ex: sheets, towels). Who ever ownes this place should be ashamed. Outside looks better than inside. Foods nit that great. Not many choices. Not happy 😒

Patrick Fowler , Jr

Dec 2025

via Google

Everyone was attentive, and helpful. They made you as comfortable as possible. Care was top class. Made everything as compatible as possible in the recuperating of your body repairing itself. Very happy, felt as though you were with friends.

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Government Inspection History

4 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 25, 2025Health Complaint2 citations
  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025

Jun 2, 2025Fire Safety StandardHealth ComplaintHealth Standard24 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 4, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2025

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

Sep 29, 2023Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 3, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Nov 3, 2023

May 31, 2022Fire Safety StandardHealth Standard11 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Autumn Lake Healthcare At Memorial Bridge offer?

Autumn Lake Healthcare At Memorial Bridge offers Skilled Nursing / Long Term Care.

Where is Autumn Lake Healthcare At Memorial Bridge located?

Autumn Lake Healthcare At Memorial Bridge is located at 201 Fifth Avenue in Penns Grove, New Jersey.

What do families say about Autumn Lake Healthcare At Memorial Bridge?

Reviews for Autumn Lake Healthcare At Memorial Bridge are sharply mixed: several families praise the rehab team, nurses, and social workers for attentive, compassionate care during recovery, while other reviewers report serious problems with cleanliness, supply shortages, and one alleged case of medical neglect leading to hospitalization. The facility appears able to deliver strong short-term rehab outcomes for some, but experiences with staffing responsiveness and basic upkeep vary widely.

How did Autumn Lake Healthcare At Memorial Bridge do on recent health and safety inspections?

Autumn Lake Healthcare At Memorial Bridge had 4 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Autumn Lake Healthcare At Memorial Bridge?

Submit the Request Information form on this page to connect with Autumn Lake Healthcare At Memorial Bridge and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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