3.9(31 ratings)· Wilmington average: 4.2
Part of Sunrise Senior Living · 220 communities · 4.5★ average
1 / 6Sunrise of Wilmington draws warm praise for individual caregivers and its memory care team, with many families describing staff as devoted and attentive during difficult times. However, a recurring theme in more critical reviews is that care and communication decline as residents' health needs increase, along with concerns about staffing consistency, cleanliness lapses, and billing issues.
AI-generated from reviews and community data.
Sunrise of Wilmington is a senior living community in Wilmington, Delaware offering Assisted Living and Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 3.9 out of 5 across 31 reviews.
Sunrise of Wilmington is an assisted living and independent living community in Wilmington, Delaware. The facility has earned a 4-out-of-5 rating across 30 family reviews, reflecting both strong strengths and some persistent operational challenges.
Families consistently praise the warmth and dedication of the staff, with multiple residents describing caregivers as genuine friends rather than employees. The community's physical environment receives compliments for cleanliness and attractive common spaces, and activities programming, including concerts, memory care initiatives, and one-on-one engagement, draws positive mention. However, several families note inconsistencies in staffing responsiveness, citing slow response times to call buttons and occasional difficulty locating staff when needed. Recent staffing changes, particularly in specialized units, have affected the atmosphere for some residents.
Food quality emerged as a notable concern in multiple reviews, with one family observing that dinner quality "has deteriorated in the past 6–8 months" and noting a shift in residents' willingness to participate in communal meals. A few reviews also document sharp declines in care or environmental oversight during periods of health complications, suggesting variable attention depending on resident acuity or circumstances.
For families considering placement, Sunrise appears strongest for residents in stable condition who value community engagement and staff relationship-building. The facility's leadership is generally described as responsive to family concerns, though prospective residents and their families may want to inquire specifically about staffing stability and meal service enhancements.
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Help Me Choose3.9overall · 31 ratings combined
3.9★ on Google (31)
Wendy Stearrett
Aug 2026
This facility did not notice our family member had a stroke that significantly changed her mental and physical status. They never followed a doctors order to obtain a urine sample for over 5 weeks twice. We decided it would be irresponsible to return her to sunrise giving the lack of care she received and the consistent decline she experienced. This was our 3rd facility and by far the worst! Promise the world and delivered poorly. Very understaffed. ED is uncaring.
Wendy Stearrett
Apr 2026
This place is terrible! Don't let them tell you they can handle high aquity residents. Or that they can use Hoyer lifts. It's a sale pitch. They do not take good care of residents. If you are going to spend money to get care for your LO go to a place that truly has staff trained to care for them not this crazy place.
Rick M
Mar 2026
My mother has been a resident here for many years. She is happy there and from what we see is receiving good care and is treated with respect. Due to finances, we thought we might have to move Mom out to another facility which accepted Medicaid, however the director at Sunrise was able to offer a creative solution for us and Mom was able to stay! We are very grateful and appreciative about how the situation was handled by Sunrise.
Debra Cimorosi
Dec 2025
Caregivers in REM neighborhood are permitted to treat residents with compassion and patience!
D. Heinbach
Sep 2025
When mom moved in three years ago everything was great. She met friends, and even created new fun activities such as Show and Tell, and a poetry club for residents. However when mom's health started to decline (she had Parkinson's) everything changed. I would arrive unannounced to find her sitting in the dark with her call button missing often. Things got really bad about a year ago when some leadership changes at the Wilmington site occurred. No communication, and it was hard to find anyone to speak with during visits. Mom passed away Aug 2 while I was on vacation and no one from Sunrise reached out to me, or my sister to express their condolences, or to help us understand next steps. This survey (over a month later) is the first communication I have received. I wish I could give a better rating but for a private pay facility the care and communication was greatly lacking.
Sunrise of Wilmington offers Assisted Living and Independent Living.
Sunrise of Wilmington is located at 2215 Shipley Rd in Wilmington, Delaware.
Sunrise of Wilmington draws warm praise for individual caregivers and its memory care team, with many families describing staff as devoted and attentive during difficult times. However, a recurring theme in more critical reviews is that care and communication decline as residents' health needs increase, along with concerns about staffing consistency, cleanliness lapses, and billing issues.
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