2.4(227 ratings)· Milledgeville average: 3.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Atrium Health Navicent Baldwin, a small skilled nursing / long term care community in Milledgeville, GA, are sharply mixed. Some visitors describe quick, respectful care during same-day procedures, while others report rude nursing staff, unclean conditions, and privacy lapses. The overall Google rating of 2.4 reflects this inconsistency.
AI-generated from reviews and community data.
Atrium Health Navicent Baldwin is a senior living community in Milledgeville, Georgia offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.4 out of 5 across 227 reviews.
Atrium Health Navicent Baldwin is a skilled nursing and long-term care community in Milledgeville, Georgia, licensed for up to 15 residents. All 15 beds are certified for Medicare and Medicaid.
The community is operated as a nonprofit and maintains a 5-star overall rating from CMS. It offers 24-hour staffing with a registered nurse on site, medication management, emergency call systems, housekeeping, and laundry services. The facility is wheelchair accessible and can accommodate diverse dietary needs.
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Help Me Choose2.4overall · 227 ratings combined
2.4★ on Google (227)
Leanne Kent
Apr 2026
I had to go in for a same day procedure today and from the front desk check in to leaving the hospital EVERYBODY was amazing !!! I was treated with dignity and respect by everyone I encountered and they moved me through quickly and efficiently. Definitely rate my whole experience a 10/10 !
Bad Mon
Apr 2026
Let's start, this is the worst hospital in the area the nurses do not care and have nothing but attitude even when you ask them a question we have been in this place since 6:00pm it is now 10:45 and nobody we called out in the hall way nobody came to find out what we needed but we can hear them talking amongst earth other laugh and joking, so I decided to go and talk to the front desk just trying to find a nurse any nurse our nurse I finally see a nurse and ask what's going on nothing but attitude so I see our nurse I pointed to her and said that is my nurse to the front desk person our nurse start yelling at me so I yelled back at her now we can't be seen at all this young lady have heart problems and a lot more we was steel once and we try to ask questions it is a problem do not come here at all Just so they know who did it room nine on 04/16/2026 avoid this place at all course the staff will have you sitting in here
Lori
Dec 2025
I was supposed to have a colonoscopy today and somehow I did not get on the schedule. However, the staff worked quickly to make it happen. If I had not been so tired I might recall more names of the amazing staff that helped me today. Supervisors, please see who was working the check in desk out front and the number 3 check in through the door. (They were great!). Several nurses came in for various reasons and were very kind and helpful. They were completely understanding of the mishap that made it where I was not on the schedule and were willing to work me in. I completely understood that mistakes happen because I do plenty myself and I think all of the staff involved with Dr. Ebanks’ offices both in Milledgeville and Macon are excellent. It was such a pleasure to meet Dr. Ebanks and he was a delight. The rest of the staff that took care of me were also helpful and professional. When I woke up in recovery, Taylor was there to make sure I was OK and wheeled me to the car to see me home safely. Thank you for a good experience at Atrium Health Baldwin.
Hanna Johns
Sep 2025
If I could give y’all No stars I would! Let me start from the beginning when you walk in the door the lady is at the front and asks you “what’s wrong wit you” and you have to tell the front counter lady what is wrong with you in front of the whole er! Then you go to the back the nurse man was really nice gave me a blanket! Because the lobby is freezing! Then you get called to the back they were going to put me in a bed and then another nurse took the bed and I sat in the hallway. Next to an inmate in another guy I know all their history and what is wrong with them. And the questions that they were being asked was Embarrassing to be just talking about that in the hallway! Then they get to me and Want to discuss my medical history which I am not comfortable doing sitting next to an inmate And another man absolutely ridiculous! They pull me into another To discuss my medical history! After sitting there for another 45 minutes after being there almost 4 and they only thing they did was an xray! I left. You really need to get this under control the nurse was completely understanding about me not wanting to Discuss my female anatomy In the middle of the hallway but the fact that she even thought that was OK at first Was a little ridiculous! I would highly recommend that if you Hospital it is your last resort! There are better hospitals you may have to drive a little farther but the fact that your privacy is not a priority in this hospital is Ridiculous
Pamela
Feb 2024
Rooms are nasty. Mask on the floor & someone’s urine sitting here. No one cleaning anything. A hospital shouldn’t be this way. Asked the nurse if they were low staffed, and she said no.
3 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Atrium Health Navicent Baldwin offers Skilled Nursing / Long Term Care.
Atrium Health Navicent Baldwin is located at 821 North Cobb Street in Milledgeville, Georgia.
Atrium Health Navicent Baldwin carries a 2.4 out of 5 rating from 227 Google reviews. Reviews of Atrium Health Navicent Baldwin, a small skilled nursing / long term care community in Milledgeville, GA, are sharply mixed. Some visitors describe quick, respectful care during same-day procedures, while others report rude nursing staff, unclean conditions, and privacy lapses. The overall Google rating of 2.4 reflects this inconsistency. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Atrium Health Navicent Baldwin had 3 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Atrium Health Navicent Baldwin directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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