MyLivingChoice
Atrium Health At Home HME University City

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2016

Atrium Health At Home HME University City is a home health agency serving Charlotte, North Carolina offering Home Health.

About Atrium Health At Home HME University City

Atrium Health At Home HME University City is a Medicare-certified home health agency serving Charlotte, NC and has been Medicare certified since 2016. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Atrium Health At Home HME University City 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Atrium Health At Home HME University City

Home Health

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Medicare Quality of Care

Atrium Health At Home HME University City is a Medicare-certified home health agency (certified since 2016). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1091%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety89%US 82%

393 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral95%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly82%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations77%US 61%

Service area

Atrium Health At Home HME University City reports serving 26 ZIP codes, including Charlotte, Salisbury, Concord, Kannapolis, Mooresville, China Grove, Cornelius, Davidson, Denver, Gold Hill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347254. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Atrium Health At Home HME University City offer?

Atrium Health At Home HME University City offers Home Health.

Where is Atrium Health At Home HME University City located?

Atrium Health At Home HME University City is located at 101 East W T Harris Blvd, Bldg 5000, Ste 5105 in Charlotte, North Carolina.

Does Medicare cover care from Atrium Health At Home HME University City?

Yes. Atrium Health At Home HME University City is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Atrium Health At Home HME University City?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Atrium Health At Home HME University City?

Submit the Request Information form on this page to connect with Atrium Health At Home HME University City and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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