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At Home Quality Care

751 E Porter Ave #9

3.7(3 ratings)· Chesterton average: 4.5

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Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1996

What Families Think

At Home Quality Care in Chesterton, Indiana provides home health and hospice services delivered in clients' homes. The community holds a 3.7 out of 5 rating from only three Google reviews, but the one detailed review on file describes serious problems with missed visits and communication.

The Bad

  • One report of missed or unannounced nursing and therapy visits
  • One report of mishandled lab specimens, including a lost urinalysis
  • One report of an abrupt discharge with no prior notice
  • One report of unreturned phone calls and poor office communication

AI-generated from reviews and community data.

At Home Quality Care is a home health agency serving Chesterton, Indiana offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.

About At Home Quality Care

At Home Quality Care is a home health and hospice community in Chesterton, Indiana.

Families rate At Home Quality Care 3.7 out of 5 based on 3 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at At Home Quality Care

Home Health

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Reviews of At Home Quality Care

3.7overall · 3 ratings combined

3.7★ on Google (3)

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Randy Kudlo

Dec 2023

via Google ↗

If you or a loved one needs home health care, look elsewhere! The only reason I gave 1 star is because that's the only way I could leave a review. No one ever returns phone calls, no one in the office seems to know what's going on. One of the nurses took my wife's blood work to the wrong hospital, twice they lost her urinalysis! According to the EOB from Humana, my wife didn't receive all of her nursing visits! Katie her OT was supposed to be here Mon morning and never showed up! Finally when my wife called, Katie said, "oh no, I'm waiting for a recert"! Well, we're you going to call! Finally Tara was supposed to come by for re-evaluate, she said "oh,I'm here to discharge you, you're done. WHAT!!! No warning, no one called from the office to inform us, just see ya. My wife still needs help! No one will answer our phone calls or return them! They're all a bunch of crooks and liars! Hmmm, wonder if they'll talk to my attorney?

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Medicare Quality of Care

At Home Quality Care is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency76%US 79%
  • Rated their overall care 9 or 10 out of 1069%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well81%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

44 completed patient surveys, 15% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around82%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations66%US 61%

Service area

At Home Quality Care reports serving 18 ZIP codes, including Valparaiso, Beverly Shores, Chesterton, Crown Point, Gary, Hebron, Hobart, Kouts, La Porte, Lake Station and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157477. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does At Home Quality Care offer?

At Home Quality Care offers Home Health.

Where is At Home Quality Care located?

At Home Quality Care is located at 751 E Porter Ave #9 in Chesterton, Indiana.

What do families say about At Home Quality Care?

At Home Quality Care in Chesterton, Indiana provides home health and hospice services delivered in clients' homes. The community holds a 3.7 out of 5 rating from only three Google reviews, but the one detailed review on file describes serious problems with missed visits and communication.

Does Medicare cover care from At Home Quality Care?

Yes. At Home Quality Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use At Home Quality Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit At Home Quality Care?

Submit the Request Information form on this page to connect with At Home Quality Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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