Kenya Greene
May 2026
I been working for At Home Care Staffing for close to 4 years. I loved the staffs, Great clients, Well paid and I love this job.
1 / 5Quick Facts
- Payer certification
- Certified Private Duty and Medicaid home health provider
- Service settings
- Care given in homes, rehab centers, and assisted living
- Availability
- Offers 24/7 in-home care coverage
What Families Think
Families largely describe AT Home Care Staffing's caregivers as compassionate, reliable, and attentive, with several reviewers praising staff who show up consistently and treat clients like family. However, one detailed review describes a serious breakdown in communication when the agency abruptly discontinued services over a billing dispute, leaving a client without care or notice.
The Good
- Caregivers described as loving and compassionate
- Staff reliably show up as scheduled
- Detailed explanations provided along the way
- Scheduling staff know caregivers and clients well
- Employees report fair pay and enjoyable work
The Bad
- One report of abrupt service termination with no notice
- One account of confusion over Medicaid/Medicare billing
AI-generated from reviews and community data.
About AT Home Care Staffing
AT Home Care Staffing is a home healthcare provider serving Richmond, Virginia, offering 24/7 in-home care with certified staff. The company specializes in helping individuals maintain independence in their own homes through customized care plans tailored to specific needs and health conditions.
Services include assistance with daily activities and specialized care for dementia and Alzheimer's patients. AT Home Care Staffing provides care in clients' homes, nursing facilities, rehabilitation centers, assisted living communities, and independent living communities, focusing on one-on-one support for illness and injury recovery.
The company is certified as a Private Duty and Medicaid home health provider, which the organization states helps make services more accessible and affordable for families. AT Home Care Staffing emphasizes that their in-home services can help clients avoid costly hospital visits by delivering specialized care directly to where clients reside.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.4overall · 18 ratings combined
4.4★ on Google (18)
Melissa B
Apr 2026
AT Home Care Staffing has always gone above and beyond. Explaining things in detail along the way and always providing exceptional care to our loved one.
Ashley H
Oct 2025
I would give 0 stars if I could!! Our caregiver has been amazing and a godsend!! But today the company called my mother and tells her she’s not qualified anymore and told her to tell the caregiver to leave immediately! Left my almost 80 year old disabled mother alone with no explanation. No apology! Owner Tammy stated it’s because her claims were getting denied! Well my dear we have contacted Medicaid and you billed them 1st and you should be billing Medicare then Medicaid.- which you then told my mother you know what you are doing! Well guess what! You don’t!! You offered no notice by phone, no written notice no nothing. This is illegal and I will be contacting many agencies to report your company
Marie Bonnell
May 2025
Everyone here has been truly amazing and have taken care of my loved one. They've done so with immense empathy, love, care, and above all respect. Mary from scheduling has been on the ball. She knows the staff inside and out! The whole staff has become like an extended family to us. We truly enjoy when we interact with you all! I cant say enough wonderful things except thank you for your dedication and we love you! If your looking for a place to get help for a loved one so they can stay safe and be taken care of look no further! This company will go above and beyond!
lindsey pantele
Jun 2024
This is a wonderful agency! I cannot adequately express how wonder the caregivers have been! They are the most loving and compassionate angels and have been wonderful to my mother! I have never had to worry about people not showing up! They are extremely professional at all times and I wish I could give them 10 stars!
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