MyLivingChoice

AT Home Care Staffing

3660 Boulevard Ste D

4.1(9 ratings)· Colonial Heights average: 4.3

AT Home Care Staffing — photo 11 / 5

Quick Facts

Care settings
Serves clients in assisted and independent living communities
Specialized care
Customizes plans for dementia and Alzheimer's patients
Coverage hours
Offers around-the-clock care through certified staff

What Families Think

Reviews of this home health agency are sharply divided: some families praise responsive, compassionate coordinators who go the extra mile, while others describe serious staffing failures including aides who don't show up and no backup coverage. The negative reports raise real concerns about reliability and management follow-through.

The Good

  • Responsive point-of-contact staff praised by name
  • Compassionate, hardworking staff noted by reviewers
  • Willing to go extra mile for patients
  • Customizes care plans for individual needs

The Bad

  • Multiple reports of aides not showing up
  • One report office doesn't call or send replacement when aide is absent
  • One report of aides distracted on phones instead of helping
  • One report of management making unkept promises to patients

AI-generated from reviews and community data.

About AT Home Care Staffing

AT Home Care Staffing provides home healthcare services in Colonial Heights, Virginia, offering 24/7 care through certified staff to help clients maintain independence in their own homes. The agency customizes care plans to address individual needs, from assistance with daily activities to specialized services for dementia and Alzheimer's patients.

Services are available to clients in their homes, nursing facilities, rehabilitation facilities, assisted living communities, and independent living communities. The agency emphasizes that home-based care can help reduce costly hospital visits for those recovering from illness or injury or managing chronic conditions requiring specialized attention.

AT Home Care Staffing is certified as both a Private Duty and Medicaid home health provider, which the company notes makes services more accessible and affordable for families.

Types of Care

Home Health and Hospice

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

4.1overall · 9 ratings combined

4.1★ on Google (9)

Constant Constantine

Jun 2026

via Google

The WORST Home Health Care I've EVER dealt with. Aids don't show up, call in, late, or always have to leave. When there the aid lacks any motivation to do what she came there to do. Which is assist. The office does not call you if no show. There is NOT another aid sent. I'm once again sitting here with no aid. I've had aids sit on phone from the time they walk in, till they leave . On phone about 98% of the time. Talking or watching videos. I've had a aid bring her friend to work here, and sit in car her whole shift here. While they aid kept going to the car to keep her friend company. And Ms. Mary.... Proved to be nothing but dishonest from the beginning. Promised she had aids to fill my needs. Had plenty of staff according to her. She would not call if there was no shows, never sends someone else. Send me a aid who was allergic to dogs, KNOWING I had a senior dog here. The aids she was sending, have been pretty much a nightmare. Who wants different aids in their home all the time who lack any motivation, and you have to constantly go over what needs to be done? Even with a list on the refrigerator. She doesn't seem to know her job, she made promises that she didn't keep. And made promises she never should have. But to get me to join this company as a patient. But once I did, it was just the opposite. I've told her this, and as well told her I wish I'd never went with this company! THIS HAS BEEN A NIGHTMARE WITH Ms. Mary and this company.

Ashley Lenker-Shiflett

May 2025

via Google

At Home Care Staffing is amazing to work with. Our point of contact is Crystal and she is very responsive. At Home Care Staffing works hard to ensure patients and families have the support they need to be successful at home. They are willing to go the extra mile for the patients they serve.

Endlessnameless I ate my homework

Mar 2025

via Google

The people in staffing office are derogatory and rude. Most patients don't even get aides sent half the time. Alot of aides sit and do nothing, on their phones. Idk how they got 5 stars: that's ludicrous

Mike

Aug 2023

via Google

Great company to work with. Very compassionate.

Krystal Harris

Oct 2022

via Google

Excellence from everyone with whom I have dealt for these past few months during my first experience with At Home Care Staffing. The service is Amazing and so are the staff! Crystal is Fabulous, Tammy was Great, Brandi Insightful responsive, Shane upbeat and very professional, Lavonia so graceful and Lisa, dedicated and strong willed. Give pets on the back all around!!!

Request information

Ask about availability, pricing, or a tour. Your details go only to AT Home Care Staffing — never sold or shared.

Work at AT Home Care Staffing? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Colonial Heights.