Right at Home in Chester, Virginia provides home health and hospice care, serving clients in their own homes with personalized support. The agency coordinates both hands-on caregiving and clinical services.
Families and new hires consistently praise the quality of individual caregivers and staff responsiveness. Regular caregivers like Kandra are described as personable and skilled; case managers respond quickly to questions and concerns. Administrative staff, including those in finance and training, are noted for their professionalism and attention to detail—one family appreciated that a billing concern was resolved within 24 hours. New employees highlight training coordinator Brenda's knowledge and hands-on teaching style. Across interactions, families report feeling welcomed and supported by a staff that communicates clearly and treats both clients and new hires with respect.
Right at Home holds a 4.9 out of 5 star rating based on 182 Google reviews, reflecting strong satisfaction with care coordination and the people providing services.