At-Heart HomeCare & Hospice
349 Southport Cirlce Suite 1064.6(94 ratings)· Virginia Beach average: 4.3
Quick Facts
- Medicare quality
- 5.0 of 5 stars
- Medicare certified
- Since 2017
Home Health Compare
At-Heart HomeCare & Hospice is a home health agency serving Virginia Beach, Virginia offering Home Health. Families rate it 4.6 out of 5 across 94 reviews.
About At-Heart HomeCare & Hospice
At-Heart HomeCare & Hospice is a Medicare-certified home health agency serving Virginia Beach, VA and has been Medicare certified since 2017. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at At-Heart HomeCare & Hospice 5.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at At-Heart HomeCare & Hospice
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Help Me ChooseReviews of At-Heart HomeCare & Hospice
4.6overall · 94 ratings combined
4.6★ on Google (94)
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Medicare Quality of Care
At-Heart HomeCare & Hospice is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
5.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency74%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety83%US 82%
140 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around100%US 83%
- Patients got better at getting in and out of bed100%US 83%
- Patients got better at bathing99%US 86%
- Patients' breathing improved98%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations86%US 61%
Service area
At-Heart HomeCare & Hospice reports serving 36 ZIP codes, including Norfolk, Virginia Beach, Chesapeake, Portsmouth, Hampton, Suffolk. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497744. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does At-Heart HomeCare & Hospice offer?
At-Heart HomeCare & Hospice offers Home Health.
Where is At-Heart HomeCare & Hospice located?
At-Heart HomeCare & Hospice is located at 349 Southport Cirlce Suite 106 in Virginia Beach, Virginia.
Does Medicare cover care from At-Heart HomeCare & Hospice?
Yes. At-Heart HomeCare & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.
Do I need a referral to use At-Heart HomeCare & Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit At-Heart HomeCare & Hospice?
Submit the Request Information form on this page to connect with At-Heart HomeCare & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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