MyLivingChoice

Astral at Franklin

1375 Nicole Dr

3.6(21 ratings)· Franklin average: 4.3

Astral at Franklin, photo 11 / 6

Quick Facts

Nursing staffing
Employs RNs, not just CNAs
Therapy services
On-site physical and occupational therapy

What Families Think

Reviews of Astral at Franklin are sharply divided: many families praise the cleanliness, caring staff, and amenities like on-site therapy and RNs, while a cluster of more recent reviews describe a serious decline in care and leadership following a change in management. Several reviewers cite safety lapses, poor communication, and one detailed billing dispute as reasons for real concern.

The Good

  • Praised repeatedly for cleanliness and organization
  • Staff described as kind, attentive, and helpful
  • Employs RNs on staff, not just CNAs
  • On-site physical and occupational therapy available
  • Activities like movie theater and gym engagement
  • Some reviewers praised upfront, no-hidden-cost pricing

The Bad

  • Several reviewers report sharp decline in care after leadership change
  • One detailed report of a $7,000 billing overcharge dispute
  • Reports of safety issues like an unrepaired exterior door lock
  • Some reviewers describe cancelled resident meetings and poor communication

AI-generated from reviews and community data.

Astral at Franklin is a senior living community in Franklin, Indiana offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 21 reviews.

About Astral at Franklin

Astral at Franklin is a senior living community in Franklin, Indiana offering independent living, assisted living, and memory care. The community provides personalized care tailored to each resident's needs, whether they seek independent living with purpose, assisted living for additional support, or memory care services.

The community handles housekeeping and maintenance services, freeing residents from the hassles of keeping up their living space so they can focus on exploring the community and surrounding town of Franklin. Residents benefit from reduced home maintenance responsibilities and increased opportunities to pursue their passions and interests.

Independent living at Astral at Franklin emphasizes freedom and fewer responsibilities, allowing residents more time for connection, social engagement, and staying active. The community supports residents in building a fulfilling lifestyle centered on the activities and relationships that matter most to them.

Franklin, the city where the community is located, is known for celebrating local heritage and culture. The surrounding area offers historical museums, boutique shops, and other attractions that reflect the town's character and provide opportunities for exploration and adventure.

Types of Care at Astral at Franklin

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Astral at Franklin

3.6overall · 21 ratings combined

3.6★ on Google (21)

Bridgette Garamella

Jul 2026

via Google

Place has really gone down hill with new management. These residents deserve so much better care. Try to call and ask for a nurse...wont ever happen. Been there since the doors opened...this place is horrible compared to past. Dont bring your loved one here

JudyAnne Dye

Jul 2026

via Google

We feel safe, not only physically, but also emotionally, mentally, and spiritually.<br>The entire staff always have smiles on their faces, call you by name, and are fast to respond to any needs of residents. We are a family here in a wonderful community.<br>Well a few months later-<br>Complete change of staff…<br>Air conditioners not working in several rooms, making the rounds…<br>Questioning maintenance work… just one worker now, able to do it all ?

Daniel Parnell

Jun 2026

via Google

I have a close friend that lives in this facility and she was very excited to move in earlier this year. However, recently things have changed and Astral has entered a period of significant mismanagement from the new leadership that was brought in. Resident concerns are not being addressed. Safety matters seem to be of no concern. The quality of life promised by the facility has decreased significantly all because of poor leadership. I would not advise anyone to consider this facility until new management is in place and resident concerns have been addressed and acted upon.

GAWCKTeeV

Jun 2026

via Google

Steer clear of here. Interesting response! If you really cared you would listen to your paying customers, get rid of the toxic individual who has trashed the building and created a proverbial dumpster fire. That place used to be so classy.

matilda maynard

Jun 2026

via Google

My husband and I toured and had lunch there. I had my mother in a nursing home years ago. Just recently had my brother in one. This place is phenomenal awesome. I can’t say enough.The personal was very nice and informative. It was very clean. The price was unbelievable reasonable.

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Frequently Asked Questions

What types of care does Astral at Franklin offer?

Astral at Franklin offers Assisted Living, Independent Living and Memory Care.

Where is Astral at Franklin located?

Astral at Franklin is located at 1375 Nicole Dr in Franklin, Indiana.

What do families say about Astral at Franklin?

Reviews of Astral at Franklin are sharply divided: many families praise the cleanliness, caring staff, and amenities like on-site therapy and RNs, while a cluster of more recent reviews describe a serious decline in care and leadership following a change in management. Several reviewers cite safety lapses, poor communication, and one detailed billing dispute as reasons for real concern.

How can families visit Astral at Franklin?

Submit the Request Information form on this page to connect with Astral at Franklin and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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