3.6(21 ratings)· Franklin average: 4.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Astral at Franklin are sharply divided: many families praise the cleanliness, caring staff, and amenities like on-site therapy and RNs, while a cluster of more recent reviews describe a serious decline in care and leadership following a change in management. Several reviewers cite safety lapses, poor communication, and one detailed billing dispute as reasons for real concern.
AI-generated from reviews and community data.
Astral at Franklin is a senior living community in Franklin, Indiana offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 21 reviews.
Astral at Franklin is a senior living community in Franklin, Indiana offering independent living, assisted living, and memory care. The community provides personalized care tailored to each resident's needs, whether they seek independent living with purpose, assisted living for additional support, or memory care services.
The community handles housekeeping and maintenance services, freeing residents from the hassles of keeping up their living space so they can focus on exploring the community and surrounding town of Franklin. Residents benefit from reduced home maintenance responsibilities and increased opportunities to pursue their passions and interests.
Independent living at Astral at Franklin emphasizes freedom and fewer responsibilities, allowing residents more time for connection, social engagement, and staying active. The community supports residents in building a fulfilling lifestyle centered on the activities and relationships that matter most to them.
Franklin, the city where the community is located, is known for celebrating local heritage and culture. The surrounding area offers historical museums, boutique shops, and other attractions that reflect the town's character and provide opportunities for exploration and adventure.
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Help Me Choose3.6overall · 21 ratings combined
3.6★ on Google (21)
Bridgette Garamella
Jul 2026
Place has really gone down hill with new management. These residents deserve so much better care. Try to call and ask for a nurse...wont ever happen. Been there since the doors opened...this place is horrible compared to past. Dont bring your loved one here
JudyAnne Dye
Jul 2026
We feel safe, not only physically, but also emotionally, mentally, and spiritually.<br>The entire staff always have smiles on their faces, call you by name, and are fast to respond to any needs of residents. We are a family here in a wonderful community.<br>Well a few months later-<br>Complete change of staff…<br>Air conditioners not working in several rooms, making the rounds…<br>Questioning maintenance work… just one worker now, able to do it all ?
Daniel Parnell
Jun 2026
I have a close friend that lives in this facility and she was very excited to move in earlier this year. However, recently things have changed and Astral has entered a period of significant mismanagement from the new leadership that was brought in. Resident concerns are not being addressed. Safety matters seem to be of no concern. The quality of life promised by the facility has decreased significantly all because of poor leadership. I would not advise anyone to consider this facility until new management is in place and resident concerns have been addressed and acted upon.
GAWCKTeeV
Jun 2026
Steer clear of here. Interesting response! If you really cared you would listen to your paying customers, get rid of the toxic individual who has trashed the building and created a proverbial dumpster fire. That place used to be so classy.
matilda maynard
Jun 2026
My husband and I toured and had lunch there. I had my mother in a nursing home years ago. Just recently had my brother in one. This place is phenomenal awesome. I can’t say enough.The personal was very nice and informative. It was very clean. The price was unbelievable reasonable.
Astral at Franklin offers Assisted Living, Independent Living and Memory Care.
Astral at Franklin is located at 1375 Nicole Dr in Franklin, Indiana.
Astral at Franklin carries a 3.6 out of 5 rating from 21 Google reviews. Reviews of Astral at Franklin are sharply divided: many families praise the cleanliness, caring staff, and amenities like on-site therapy and RNs, while a cluster of more recent reviews describe a serious decline in care and leadership following a change in management. Several reviewers cite safety lapses, poor communication, and one detailed billing dispute as reasons for real concern. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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Home care agencies serving Franklin bring help to the house: daily living, companionship, and respite for family caregivers.
