Cindy Andrews
Mar 2026
We have been very pleased with the caregivers and administrative staff for the care my mother receives. We are especially glad to have the services of Derriesha Pate. Her patience and attentiveness are very much appreciated.
Assisting Hands
1606 Santa Rosa Rd5(11 ratings)· Henrico average: 4.5
Own this agency? Update your listing · Marketing for operators
1 / 5Quick Facts
- Visit minimum
- No minimum hours required per visit
- Contract terms
- No long-term contracts required
- Caregiver continuity
- Same caregiver assigned for consistency
- Service type
- Non-medical in-home personal care only
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Assisting Hands Home Care Richmond as responsive and flexible, often starting service within a day or two of the first call. Reviewers consistently praise individual caregivers for treating loved ones with dignity, patience, and reliability, and appreciate the agency's efforts to match personality and skill to each client.
What reviewers praise
- Fast start of care, often within a day
- Same caregiver assigned for continuity
- Caregivers described as kind and reliable
- No missed visits reported by families
- Flexible scheduling with no minimum hours
What reviewers flag
- Small review sample (only 11 Google reviews)
- No published pricing information
AI-generated from reviews and community data.
Assisting Hands is a home care agency serving Henrico, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 5.0 out of 5 across 11 reviews.
About Assisting Hands
Assisting Hands Home Care Richmond provides in-home care services in Henrico, Virginia, and surrounding areas including Richmond and Chesterfield. The agency delivers personalized, non-medical home care to help seniors age in place with assistance tailored to their individual needs and preferences.
Caregivers assist with personal hygiene including bathing, grooming, dressing, and incontinence care; light housekeeping, laundry, and bed linen changes; transportation for errands, medical appointments, and social events; and support with mobility, transfers, and toileting. The agency also offers premium concierge care services beyond basic home care assistance.
The agency emphasizes quality caregiver matching based on experience, skills, and personality fit, asking whether they would trust each caregiver with their own parents. All caregivers are employees of the agency who are trained, supervised, and insured. Assisting Hands assigns the same caregivers to clients to ensure consistency of care and personal connections. The agency prioritizes hiring caregivers who demonstrate compassion, reliability, friendliness, respect, and commitment to helping elderly individuals, viewing experience alone as insufficient for employment.
The care planning process begins with understanding each client's needs, interests, preferences, and what matters most to them. A dedicated Care Management team collaborates with clients and families to develop personalized in-home care plans that can be modified as needs evolve. The agency operates without requiring long-term contracts, maintaining that client satisfaction is the top priority.
Types of Care at Assisting Hands
At-Home Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- Housekeeping
- Laundry Service
- Transportation Services
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Assisting Hands
5overall · 11 ratings combined
5★ on Google (11)
Davis
Jun 2025
June 2025 I wanted to thank MiMi for her continued care of my husband. I cannot express how greatful we are for the support and care she provides my husband everyday. She is kind, knowledgable and flexible. My husband counts on her everyday to help him with his needs. Thank you again your help and your support is invaluable. D. Fisher
Kelly Gottlieb
Nov 2021
A few months ago we had a need to find companionship care for my dad who had been diagnosed with dementia. We had very specific requests and were on a tight time schedule. Cathy took the time to understand our specific needs and knew immediately the person she thought would be the best fit for the job. Darren W. arrived two days later and has exceeded our expectations. Darren keeps my dad active, engages him in daily tasks, helps ensure dad’s household and personal ‘chores’ are kept up and so much more. We appreciate him very much! His presence has reduced our stress levels and made such a difference in everyone’s lives. Thank you Assisting Hands and Darren for all you do for our family!
Garrett McLees
Dec 2020
As an Occupational Therapist, I'm often working with clients who need a little more help at home with their Activities of Daily Living (ADLs) such as bathing, dressing, toileting, etc. in order to be safest as they age in place. Trusting your caregiver provider is so important, and knowing they stand for certain core values can enhance your trust and your experience when working with them. Eric, Cathy, and their staff all work diligently to serve their client's with kindness, compassion, integrity, and respect. I would highly recommend working with Assisting Hands if you or a loved one ever needs any caregiver assistance.
Kendra Weindling
Jul 2020
I called them on a Monday morning, they came to my home on Monday afternoon, and started services on Tuesday. The caregiver they sent was professional, capable, and kind. But most importantly, she treated my dad with dignity and respect. And they never missed a visit. I love the fact that they don't have a minimum number of hours/visit. This made it so we could be flexible in scheduling care. I can't say enough good things about them, and I'm so glad we found their services.
Frequently Asked Questions
What types of care does Assisting Hands offer?
Assisting Hands offers At-Home Care.
Where is Assisting Hands located?
Assisting Hands is located at 1606 Santa Rosa Rd in Henrico, Virginia.
What do families say about Assisting Hands?
Assisting Hands carries a 5.0 out of 5 rating from 11 Google reviews. Families describe Assisting Hands Home Care Richmond as responsive and flexible, often starting service within a day or two of the first call. Reviewers consistently praise individual caregivers for treating loved ones with dignity, patience, and reliability, and appreciate the agency's efforts to match personality and skill to each client. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Assisting Hands?
Submit the Request Information form on this page, or contact Assisting Hands directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Assisting Hands? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Henrico.
From $5,000/moPartnerSunrise of Richmond
Richmond, Virginia0.9 mi
4.2(36)
Assisted LivingMemory CareRespite / Short-Term Care
From $4,700/moPartnerSunrise Villa Tuckahoe
Richmond, Virginia5.1 mi
4.1(45)
Assisted LivingMemory CareRespite / Short-Term Care
From $4,200/moPartnerSunrise at Bon Air
Richmond, Virginia6.6 mi
3.8(44)
Assisted LivingMemory CareRespite / Short-Term Care
The Barclay at Tuckahoe
Henrico, Virginia1.7 mi
4.8(77)
Assisted LivingIndependent Living
From $4,100/moThe Estates at West End
Richmond, Virginia1.8 mi
4.5(68)
Assisted LivingMemory Care
Discovery Village At The West End Assisted Living
Richmond, Virginia2 mi
4.2(18)
Assisted LivingIndependent LivingMemory Care+1 more