4927 Voorhees Rd
4(42 ratings)· New Port Richey average: 4.2
CMS Care Compare
Reviews of Aviata at Ridge Haven are sharply mixed. Several families praise individual staff members for kindness and patience, especially with residents who have dementia, while other reviewers describe serious lapses in basic care, cleanliness, and response to call lights.
AI-generated from reviews and community data.
Aviata at Ridge Haven is a senior living community in New Port Richey, Florida offering Skilled Nursing / Long Term Care. Families rate it 4.0 out of 5 across 42 reviews.
Aviata at Ridge Haven is a skilled nursing / long term care community in New Port Richey, Florida. The community is licensed for up to 120 residents.
Families rate Aviata at Ridge Haven 4 out of 5 based on 41 Google reviews.
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Help Me Choose4overall · 42 ratings combined
4★ on Google (42)
Glenna Dunn
Jun 2026
I'm so grateful for the care my brother is receiving from Aviata. Everyone has been friendly and professional. Mary at the front desk goes out of her way to make you feel comfortable. Thank you for helping those that are at their most vulnerable.
Leslie Wolf
Mar 2026
Worst place ever… the staff do virtually nothing!! Brought remote with no batteries in it to nurse desk asking for batteries.. they left, came back k and said they don’t have any… said they would do a work order and left. Didn’t even ask what room!!! No communication at all…. Just sloppy..
Brenda Spence
Jan 2026
I'm not at all happy with the hospice respite care my husband received. He has mild dementia and is impulsive. At Avita he received no attention. There was no attempt to have him socialize. No attempt to coax or assist him to eat. No physical therapy When he rang for assistance there was no rush to help him toilet. He fell. Possibly because he needed to go to the bathroom. They did not X-ray him until two days later. He has a broken hip. He is back in the hospital. Furthermore the facility did not look very clean. His bathroom was not very clean. The floor of his room also was not clean. 😢
Sylvia Spencer
Jan 2026
The overall staff has very little care for the residence there. There are less than 5 staff that are kind and try every time to assist the needs that on a daily basis are not met. My mother is a resident there and every time I go, she is laying in filth, her others and floor covered in waste. This has to stop. There is zero compassion or love of the job abd what it is that they are there to do for some residence who have no one.
Angelica Otero
Dec 2025
My dad was referred here after emergency surgery. Admissions was simple, and the director greeted us kindly. THE BAD: the facility itself is very run down—the odor when you walk in, the chipped paint, and the worn furniture make the environment difficult at first. The photocopied paperwork we received was also hard to read, and we waited several hours before anyone came to orient us. THE GOOD: I MUST EMPHASIZE, the staff works VERY hard and are so caring. My dad is fairly independent but does struggle with pseudo-dementia, and they were incredibly patient and gentle with him. He actually felt so comfortable that he wanted to stay longer. CONCLUSION: While the building needs updates, the staff’s kindness and compassion truly stand out—and that's why I WOULD recommend this place to other patients needing care.
5 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 22, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2021
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2020
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2020
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Aviata at Ridge Haven offers Skilled Nursing / Long Term Care.
Aviata at Ridge Haven is located at 4927 Voorhees Rd in New Port Richey, Florida.
Reviews of Aviata at Ridge Haven are sharply mixed. Several families praise individual staff members for kindness and patience, especially with residents who have dementia, while other reviewers describe serious lapses in basic care, cleanliness, and response to call lights.
Aviata at Ridge Haven had 5 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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