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Ashley Rehabilitation & Health Care Center

2600 N 22nd Street

3.1(43 ratings)· Rogers average: 4.2

Ashley Rehabilitation & Health Care Center, photo 11 / 5

Quick Facts

Total units
100
Ownership
For profit, Limited Liability company
Certified beds
100
Licensed capacity
Licensed for up to 100 residents

What Families Think

Reviews for Ashley Rehabilitation & Health Care Center are mixed, with several families praising the friendliness of nursing and business office staff, while others report serious lapses in basic care and communication. The community appears well-suited for some long-term residents but has drawn sharp criticism from at least one family over safety and billing issues.

The Good

  • Staff described as friendly and caring
  • Nursing staff closely monitors medical issues
  • Therapy staff work well with residents
  • Kitchen accommodates picky eaters
  • Business office staff praised for helping with paperwork

The Bad

  • One report of oxygen not properly placed during breathing treatment
  • One report of a resident left in wet bedding for 30+ minutes
  • One report of missed or delayed meals
  • One report of a billing dispute and denial of readmission
  • One report of retaliation after filing a grievance

AI-generated from reviews and community data.

Ashley Rehabilitation & Health Care Center is a senior living community in Rogers, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 43 reviews.

About Ashley Rehabilitation & Health Care Center

Ashley Rehabilitation & Health Care Center is a skilled nursing and long-term care facility in Rogers, Arkansas, with a licensed capacity of 100 residents.

Family experiences at Ashley vary notably. Several families describe attentive, compassionate care, one parent called the facility "Home" after initially fearing nursing homes, and families highlight staff who go out of their way to help with questions and logistics over extended stays. Food is described as good, with staff accommodating dietary preferences. However, other families report serious lapses: missed meals, incomplete breakfast service, improper oxygen management during medical care, and billing disputes. These gaps suggest inconsistency in day-to-day attention and accountability.

Ashley holds a 3.1 out of 5 Google rating based on 43 reviews. The split between five-star and one-star assessments reflects families who feel genuinely cared for alongside those who experienced concerning safety and service failures.

Types of Care at Ashley Rehabilitation & Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Ashley Rehabilitation & Health Care Center

3.1overall · 43 ratings combined

3.1★ on Google (43)

leslie Mccurdy

Jul 2026

via Google

Terrible people Tried to bill my mom For their mishap and then denied her coming back , also for their staffs mishaps.

Ashley Tyler

Apr 2026

via Google

The staff from the front offices to the nursing staff is very friendly and do everything they can to care for your loved ones. From experience, they truly love your family like their own ❤️ beautiful facility inside and out

Troy

Feb 2026

via Google

A nurse gave my wife a breathing treatment and did not make sure her oxygen was in place in her nose thank god I was there to give her oxygen, my wife did not receive her evening meal like the others until I had to remind them of it, once again thank God I was there. Also was missing half of her breakfast one morning and I had to file a complaint of that, also her bedding and herself was wet I asked them to change her the employee said she be right there 30 minutes later she still hadn't shown up therefore my wife was lying there in her own urine during that time. I highly recommend this place for Noone to bring there love ones to. Once again on February 03 2026 an employee didn't make sure my wife had her oxygen in place while giving her a breathing treatment, this is unacceptable When I filed a grievance about it two days later they called the police on me and had me trespassed from the property.

Dana Groves

Aug 2025

via Google

We have been with this facility for almost two years now. The care received has been great. Our father passed in March and our mother is still there. Kimberly C. has been our go to for everything. Whatever questions or needs that we have had she has always graciously helped when when we seemed out of sorts. She helped us get everything in order for their prolonged stay. We appreciate her every day. Make sure to tell her she is appreciated, she is a star asset to this facility.

Barbara Bradford

Jun 2025

via Google

My Dad called other nursing homes Hell. He had to go after a broken hip. He calls Ashley's Rehabilitation Healthcare Center Home. He likes everyone who takes care of him. He likes the care takers and the nurses. He is wheel chair bound and is able to wheel himself around the home. They feed him all the ice-cream he ask for. The food is good. He is a picky eater and they try to fix him what he likes. The therapist work well with him. He has had medical issues and the nurses watch him close. Kimberly in the business office has really helped me with handling the financial part. She is very professional and follows state laws to the letter. The kitchen staff are fun. The manager listens if I have any concerns about my dad. I would recommend Ashley's. All places have good and bad. I find more good here. My aunt was here years ago. She never had anything bad to say.

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Government Inspection History

7 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2026

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 13, 2026

Apr 28, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 28, 2026

Dec 12, 2025Fire Safety StandardHealth Standard9 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2026

Jun 9, 2025Health Complaint2 citations
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

Nov 1, 2024Fire Safety StandardHealth ComplaintHealth Standard27 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected Dec 31, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedCorrected Dec 31, 2024

  • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 31, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 31, 2024

  • Post nurse staffing information every day.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 1, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 1, 2025

  • Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Provide training in compliance and ethics.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2024

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2024

Jan 9, 2024Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2024

Aug 11, 2023Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ashley Rehabilitation & Health Care Center offer?

Ashley Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.

Where is Ashley Rehabilitation & Health Care Center located?

Ashley Rehabilitation & Health Care Center is located at 2600 N 22nd Street in Rogers, Arkansas.

What do families say about Ashley Rehabilitation & Health Care Center?

Reviews for Ashley Rehabilitation & Health Care Center are mixed, with several families praising the friendliness of nursing and business office staff, while others report serious lapses in basic care and communication. The community appears well-suited for some long-term residents but has drawn sharp criticism from at least one family over safety and billing issues.

How did Ashley Rehabilitation & Health Care Center do on recent health and safety inspections?

Ashley Rehabilitation & Health Care Center had 7 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ashley Rehabilitation & Health Care Center?

Submit the Request Information form on this page to connect with Ashley Rehabilitation & Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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