costuby
Aug 2026
Nurces aids aŕe not hèlpfull to me. They run off after the fìrst request for help. They do not respond to red button most of the time.
Ashford Hall
2021 Shoaf Dr5(1 rating)· Irving average: 4.2
Own this community? Update your listing · Marketing for operators
1 / 12Quick Facts
- Total units
- 206
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 206
- Inspections
- View history (63 citations)
- Dialysis Care
- Only facility in Irving with onsite dialysis suite
- Secured Unit
- Only secured memory/psychiatric unit in Irving area
- Ownership
- Family-owned for over fifty years
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
What reviewers praise
- Only onsite dialysis suite in Irving
- Secured unit for dementia and psychiatric needs
- Family-owned and operating for over 50 years
- Rehab services support hospital-to-home transitions
What reviewers flag
- No published pricing information
- No reviews available to assess care quality
AI-generated from reviews and community data.
Ashford Hall is a senior living community in Irving, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities.
About Ashford Hall
Ashford Hall is a skilled nursing and rehabilitation facility in Irving, Texas, offering short-term rehabilitation for individuals recovering from illness or injury, as well as long-term care for those requiring extended nursing services. The facility has been family-owned and serving Irving and surrounding communities for over fifty years.
The community features an onsite dialysis suite, the only such facility in Irving, designed to provide dialysis patients with treatment in a supportive environment that reduces stress associated with kidney disease management. Ashford Hall also operates a secured unit, the only one in the Irving area, for residents at risk for wandering and those with behavioral needs, including all stages of dementia and psychiatric conditions.
Skilled nursing care is delivered by dedicated professionals in a warm, inviting atmosphere. The facility supports residents in transitioning from hospital to home and provides an array of rehabilitation services tailored to individual recovery needs.
Ashford Hall emphasizes creating a comfortable, home-like environment where residents can remain active and engaged. The community offers recently refreshed living spaces and strives to ensure residents are well nourished and receive compassionate care from staff members.
Types of Care at Ashford Hall
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Ashford Hall
5overall · 1 ratings combined
5★ on Google (1)
MIST VIPER
Mar 2026
We took my father here and have been so impressed from the very beginning. The staff here is incredible! So kind and caring and helpful. The first day was really hard for my dad of course, but the nurses helped him feel settled and safe. He has made friends and is enjoying his new life in his new home. We couldn’t be happier!
Angel
Nov 2025
One star only because I cannot leave 0. I truly believe this place killed my father. When I saw him last at the hospital he was in good spirits, talking.. laughing even. Then he was transferred here to the rehab. Over medicated. Confused. Unable to communicate. He deteriorated quickly. His bottom dentures broke and no one was in a hurry to fix them.. unable to eat. Less than two weeks he was on an ambulance back to emergency where he died right off the ambulance! At one point they called to say they found him on the floor! Do not leave your loved ones here! This place is trash! We regret ever letting my dad come here! They should be ashamed.
Koshy Thomas
Sep 2025
If I could give this place zero stars, I would. The conditions here are absolutely terrible, and no one should ever subject their loved ones to such neglect. The building itself is filthy and poorly maintained, with patients left in unsafe and unsanitary environments. The nurses are shockingly inattentive they sit around doing nothing while residents wait for hours for basic needs like help with the bathroom, meals, or medications. Many patients are ignored completely, and it’s clear that compassion and proper care are not priorities here. The staff is unprofessional, untrained, and downright rude. Instead of showing care or respect, they act bothered by even the simplest requests. I’ve seen residents treated with complete disregard, as if they’re a burden rather than people who deserve dignity and kindness.This facility should be investigated for neglect. If you care about your family, do NOT bring them here. It’s heartbreaking to think of anyone’s loved one suffering in these conditions.
Kerin Barahona
Jun 2025
First of all I want to say thanks to Samantha she gave me a tour before making the decision on putting my 80 year old mom on memory care I have to say the place before Ashford was not the best we got blessed finding this facility in Irving. There is a lots of care givers from different countries which I love it my mom does not speak English and now is much easy for her to communicate and if for some reason one of them is off they call me right away to help I have a lots of good things to say like how the care givers treat our lovely older people I go there every day and leave happy because I know my mom is in good hands. I seen some bad reviews about dippers all I can say is sometimes the care givers are overwhelmed and is hard to keep everyone clean at the same time thank you Ashford facility me and my family cannot be more happy to have my mom there.
Government Inspection History
17 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 9, 2026Fire Safety StandardHealth Standard10 citations
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
Mar 24, 2026Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2026
Mar 4, 2026Health Complaint1 citation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2026
Dec 17, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 19, 2025
Jan 24, 2025Fire Safety StandardHealth Standard21 citations
Establish policies and procedures for medical documentation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Ensure electrical receptacles or cover plates have distinctive color or marking.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025
Jan 13, 2025Health Complaint3 citations
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025
Sep 24, 2024Health Complaint1 citation
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Aug 10, 2024Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Aug 11, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2024
Jul 2, 2024Health Complaint3 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024
Apr 17, 2024Health Complaint1 citation
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024
Apr 4, 2024Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 5, 2024
Mar 22, 2024Health Complaint2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 23, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 23, 2024
Dec 1, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Nov 17, 2023Health Complaint1 citation
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2023
Sep 20, 2023Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2023
Sep 7, 2023Infection ControlNo citations
Aug 15, 2023Health Complaint2 citations
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Ashford Hall offer?
Ashford Hall offers Skilled Nursing / Long Term Care.
Where is Ashford Hall located?
Ashford Hall is located at 2021 Shoaf Dr in Irving, Texas.
What do families say about Ashford Hall?
Ashford Hall carries a 5.0 out of 5 rating from 1 Google review. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Ashford Hall do on recent health and safety inspections?
Ashford Hall had 17 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Ashford Hall?
Submit the Request Information form on this page, or contact Ashford Hall directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ashford Hall? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Irving.
From $3,500/moPartnerSunrise on Hillcrest
Dallas, Texas12.3 mi
4.8(115)
Assisted LivingMemory CareRespite / Short-Term Care
PartnerElite Care Assisted Living Home
Keller, Texas18 mi
5(13)
Assisted Living
From $4,400/moPartnerSunrise of Frisco
Frisco, Texas23.7 mi
4.8(59)
Assisted LivingMemory CareRespite / Short-Term Care
Avante Rehabilitation Center
Irving, Texas0 mi
4.3(53)
Skilled Nursing / Long Term Care
Pate Rehabilitation- Towne Lake Court Residence
Irving, Texas0 mi
3(4)
Assisted Living
Avir at Irving
Irving, Texas0 mi
3.4(49)
Respite / Short-Term CareSkilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Irving bring help to the house: daily living, companionship, and respite for family caregivers.
