MyLivingChoice

Arroyo Vista Nursing Center

3022 45th Street

4.2(117 ratings)· San Diego average: 4.5

Arroyo Vista Nursing Center, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
53
Medicare rating
5-star overall rating from Medicare.gov
Facility size
Small, intimate building where staff know patients by name
Visiting policy
Visits 8:30am-8:30pm, arranged by calling ahead

What Families Think

Reviewers of Arroyo Vista Nursing Center, a skilled nursing and rehab facility in San Diego, overwhelmingly praise the therapy team, nursing staff, food, and cleanliness, with many describing a small, family-like setting where patients are recognized by name. A smaller number of reviewers report serious safety and communication failures, including delayed care, infections, and difficulty reaching staff or loved ones by phone.

The Good

  • Praised physical and occupational therapy outcomes
  • Nurses and CNAs described as attentive and compassionate
  • Facility repeatedly called clean and well-kept
  • Small size lets staff know patients personally
  • Food quality frequently praised by reviewers
  • Strong family communication noted by many

The Bad

  • Multiple 1-star reviews report neglect, infections, or unsafe care
  • Several reviewers had trouble reaching patients or staff by phone
  • Some reports of slow response to call buttons for help
  • A few reviewers criticized a social worker over discharge communication

AI-generated from reviews and community data.

Arroyo Vista Nursing Center is a senior living community in San Diego, California offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 74 reviews.

About Arroyo Vista Nursing Center

Arroyo Vista Nursing Center is a skilled nursing and rehabilitation facility located in San Diego, California, offering nursing home care, rehabilitation, and general health care services to its guests.

The center provides customizable therapy programs that combine high-tech tools with hands-on therapeutic approaches, tailored to each individual's needs. Therapists apply current research and work collaboratively with each patient, their family, and their healthcare provider to design an appropriate care and treatment plan.

Beyond clinical care, the community offers activities and excursions intended to keep guests engaged during their stay. Staff emphasize creating a sense of community and delivering attentive, compassionate service so that each guest's stay is comfortable, safe, and therapeutic.

Arroyo Vista Nursing Center maintains a clean, well-kept environment for its guests. The facility has received a 5-star overall rating from Medicare.gov, reflecting the quality of care it delivers.

Visitors are welcome daily between 8:30am and 8:30pm, with visitation times arranged by calling ahead to schedule.

Types of Care at Arroyo Vista Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Arroyo Vista Nursing Center

4.2overall · 117 ratings combined

4.3★ on Google (74) · 4.1★ on Yelp (43) · Yelp page ↗

dinky green

Jul 2026

via Google

The staff is slow I waited 20 minutes 45 minutes for someone to answer my bail they don't have enough nursing I pushed my bill at 5:00 in the morning to be changed I did not get a response from 10:00 Atlanta supervisor know how long it takes City believe me she standing in my room and I press the button and she saw how long it takes there's only one good thing about this place they have the prettiest nurses I've seen in a long time other now this place is garbage 🗑️ the food is garbage the service is garbage 🗑️🗑️ this is my opinion only I was there for 7 days worst day of my life they got me on for 20 minutes a rehab they don't do rehab over the weekend baby having four times

J

Jan G.

Jun 2026

via Yelp

Based on the so-called 5-star review from Medicare and US News & World, I selected this facility for myself when I needed support recovering from surgery. Even before I arrived, as I waited in the hospital, the center showed issues by not returning phone calls made by my case manager. Four days elapsed before they responded. Don't believe the false promises made on their website, such as "Prior to admission, one of our admissions staff will reach out with a phone call to give you a brief explanation of what will happen upon arrival. They will also set up a time to have an initial meeting." Neither that call nor that meeting ever occurred. I gave it a week. The staff that I met and who took actual care of me were industrious and gracious, despite being overworked and (probably) underpaid. However, the services that I expected, such as extensive PT to improve my physical strength and flexibility, and the promised OT sessions, including learning how to get in and out of a car and learning how to use a tub bench, never happened. The meals were occasionally meager (one slice of plain bread and half an egg), sometimes tasty, and never included fresh fruit or vegetables. Part of recovering from anything should involve healthy nutrition that is based on fresh food. But I'm sure the industrial-sized cans of whatever are significantly cheaper. The incessant beeping of unanswered calls and the screaming/yelling of a woman parked in the hallway most days made for a disturbing and challenging environment in which to try and rest and heal. Without notifying me or asking my permission, the staff changed the days, times, and locations of scheduled doctor appointments. Imagine my surprise when I decided to double-check the status of appointments. Early on, I slipped in a puddle at the base of the toilet shared by two rooms (4 patients). My right foot (non-weight-bearing foot in a splint) slammed down on floor and my back slammed into a grab bar. Staff said that the puddle/leak had been previously reported to maintenance. Maintenance stated that the toilet was fine. Every day for the remainder of my stay, the floor was wet and a towel was required to mop it up. When I informed PT that I was having chronic back spasms and pain after the fall in the bathroom, the staff said that they would provide some sort of back support. I asked about the back support again the next day. The back support was never provided. The understaffing presents definite challenges for both patients and staff. When you are non-weight-bearing and you rely on staff to obtain medication or use the bathroom, you must be prepared to request medication several times, because they will forget and you will suffer. To avoid developing a UTI and being forced to foul my clothing, I learned early on to request access to the bathroom before I seriously needed it. It might easily be 30 minutes before anyone's available to assist you in getting to the toilet. The requirements that they were supposed to fulfill, such as ordering a walker and restarting my in-home PT and OT, failed to materialize. I made several visits to their office before I discharged myself to make sure that they had placed orders. I don't know if they were lying to get rid of me or just because it's standard behavior. After I discharged myself, I expected the walker to arrive at my home and the home-health care to resume. For the next 10 days, I called repeatedly to ask what the status was. No one responded. My case manager from my insurance company also called, and they failed to respond to those calls as well.

Tiana Layla N.

May 2026

via Yelp

I would not recommend this place. We were unable to tour the place before going or we never would have picked this place for my father. When my family arrived, we were brought to my dad's room where he was sharing with another individual. The bedding was stained. In the bathroom that was shared with multiple individuals was unsanitary. It had brown-stained towels wrapped around the base of the toilet and smelled strongly of urine. My father was also told that he needed to relinquish his electric wheelchair and would be given one of theirs. He's informed they would "try" to find one with neck support, but could not promise one would be available. He absolutely must have neck support at all times and a standard wheelchair would not have been able to provide him the support he needed. He also does not have the strength or mobile to be able to push himself in case of an emergency. If something were to happen he would have been trapped. He was there from around 3pm to 8am the next day and at no point did any staff come to the room to check on him and see if his needs were being met. The only staff interaction happened in the middle of the night when he called to have his roommate turn off his TV and was told his roommate could watch TV at full volume all night if he wanted to, which he did ensuring he got no sleep that night. I came the next morning to remove him from the situation. Upon check out they lost some of his multiple RX medications that were later found and had to be mailed back to him. Essential RX medications should never have been lost in the first place which only added to the stress of the experience. This sad facility overall was not a place we believe any veteran should be subjected to.

K Stanford

Apr 2026

via Google

Went to visit a friend as he was healing from a knee operation. He said it was very nice, food was good. Thrbonky challenge is there's one one shower facility and youbhave to schedule well in advance and hope they dont forget.

Amy Fan

Mar 2026

via Google

It is virtually impossible to reach a loved one by phone since the calls get routed through the nurses station, and no one ever answers the phone!<br><br>Upon visiting, however, the staff are all very friendly and the patients seem well taken care of.

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Government Inspection History

5 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 29, 2026Fire Safety StandardHealth Standard7 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2026

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2026

Apr 11, 2025Health Complaint3 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

Oct 10, 2024Fire Safety StandardHealth Standard14 citations
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 18, 2024

Sep 21, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

Apr 13, 2023Fire Safety StandardHealth Standard15 citations
  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arroyo Vista Nursing Center offer?

Arroyo Vista Nursing Center offers Skilled Nursing / Long Term Care.

Where is Arroyo Vista Nursing Center located?

Arroyo Vista Nursing Center is located at 3022 45th Street in San Diego, California.

What do families say about Arroyo Vista Nursing Center?

Reviewers of Arroyo Vista Nursing Center, a skilled nursing and rehab facility in San Diego, overwhelmingly praise the therapy team, nursing staff, food, and cleanliness, with many describing a small, family-like setting where patients are recognized by name. A smaller number of reviewers report serious safety and communication failures, including delayed care, infections, and difficulty reaching staff or loved ones by phone.

How did Arroyo Vista Nursing Center do on recent health and safety inspections?

Arroyo Vista Nursing Center had 5 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arroyo Vista Nursing Center?

Submit the Request Information form on this page to connect with Arroyo Vista Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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