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Arbor Terrace Highland Park

1000 Central Ave

4.7(102 ratings)· Highland Park average: 4.5

Part of Arbor Terrace · 35 communities · 4.8★ average

Arbor Terrace Highland Park, photo 11 / 6

Quick Facts

Memory care
Dedicated secured neighborhood for dementia residents
Therapy services
On-site space for PT/OT therapy

What Families Think

Families overwhelmingly describe Arbor Terrace Highland Park as a warm, clean, and lively community where staff know residents by name and go out of their way to help with transitions. Reviewers repeatedly single out the activities program, dining, and specific staff members (like the sales director and activities director) for praise, though a smaller number of reviews raise concerns about staffing turnover and inconsistent day-to-day care.

The Good

  • Staff frequently described as warm, attentive, and caring
  • Clean, bright, well-maintained facility praised by many reviewers
  • Highly regarded activities program led by engagement director
  • Dining quality and variety praised by multiple families
  • Smooth move-in transitions credited to sales team support
  • Dedicated memory care neighborhood for residents with dementia

The Bad

  • Several reports describe staffing turnover and understaffing affecting consistency of care
  • One report of memory care staff being disengaged and on phones during shifts
  • One report of a resident's belongings (an iPad) being stolen and unresolved
  • One report of a nurse described as rude and dismissive toward residents

AI-generated from reviews and community data.

Arbor Terrace Highland Park is a senior living community in Highland Park, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 102 reviews.

About Arbor Terrace Highland Park

Arbor Terrace Highland Park is an assisted living and memory care community located in Highland Park, Illinois, serving the North Shore area. The community offers assisted living with daily assistance for seniors who wish to maintain independence, as well as specialized memory care programs for those with early-stage cognitive decline, Alzheimer's disease, and other types of dementia.

The community features three levels of care: standard assisted living, the Bridges program for those in early stages of memory loss, and the Evergreen memory care neighborhood designed specifically for residents with Alzheimer's and other dementias. Staff are available 24 hours a day to assist with medication management, personal care tasks, and other services as needed.

Amenities include award-winning dining with restaurant-style service, housekeeping and laundry services, an on-site beauty salon and spa, a wellness center, walking trails, and exercise classes. The community offers a monthly programming calendar with events, trips, and activities designed to encourage socialization and meaningful connections among residents. Transportation and concierge services are available to help residents access community outings and appointments.

The Highland Park location provides proximity to local restaurants, nature trails, and easy access to Chicago attractions. The campus was designed with residential comfort in mind, featuring private apartments and spacious community spaces for entertaining family and friends. Outdoor areas are available for residents to safely explore the grounds.

Assisted living residents who do not require extensive medical care maintain a greater degree of independence compared to skilled nursing facilities, with some residents able to drive, cook their own meals, and move freely within the community while having access to support services as needed.

Types of Care at Arbor Terrace Highland Park

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Arbor Terrace Highland Park

4.7overall · 102 ratings combined

4.7★ on Google (102)

Diane Levy

Jul 2026

via Google

My mother has been in Evergreen section of Arbor Terrace and she is thriving. The care and attention she has received has been terrific. A special shoutout to Christine, the social director who keeps the residents busy all day. Mom is never in her room. Whether it’s IBeth or Chanel, Maya or any of the other very capable caregivers- I know my mom is in good hands.

jose martinez

Jul 2026

via Google

The staff is incredibly compassionate and very<br>professional. The facility is beautiful, spotless, and has a warm, welcoming atmosphere that feels like home. It’s clear that the residents’ comfort and well-being are their top priorities. I highly recommend this center to anyone looking for exceptional care for a loved one!

Heidi Stark

Jun 2026

via Google

My mother moved into Arbor Terrace—Highland Park a few months ago and became friends with a number of the other residents. Our family threw her an off-site 80th birthday party this past weekend and wanted to include these new friends. I contacted Jocelyn Newhall to help me figure out how to arrange for the invitees to attend. Jocelyn went to work contacting families and arranging for transportation, as well as a caregiver to help so they could attend the event. I am so glad everyone was able to attend, without Jocelyn’s help their attendance wouldn’t have been possible.<br><br>Ultimately, she arranged for Christine Kumar to support the Arbor Terrace residents attending the event. Christine was very attentive to each resident and integrated them into the party. She seamlessly not only supported the attendees but also stepped up help my mother get around to greet the many attendees. She always had a smile on her face and helped make the overall event successful. She is a real asset to the residents of Arbor Terrace.

Xavier Lopez

Jun 2026

via Google

Everyone seems happy in this place!!<br>We service this building and everyone seems very joyful. Hartwig mechanical

Becca Berkenstadt

Jun 2026

via Google

What a fantastic place! The staff members are so nice and organized. The food was high quality from a well-known chef in the area. I spoke with some of the residents. They were laughing and having a good time. 😊 The craft area looked really cool too!

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Frequently Asked Questions

What types of care does Arbor Terrace Highland Park offer?

Arbor Terrace Highland Park offers Assisted Living, Independent Living and Memory Care.

Where is Arbor Terrace Highland Park located?

Arbor Terrace Highland Park is located at 1000 Central Ave in Highland Park, Illinois.

What do families say about Arbor Terrace Highland Park?

Families overwhelmingly describe Arbor Terrace Highland Park as a warm, clean, and lively community where staff know residents by name and go out of their way to help with transitions. Reviewers repeatedly single out the activities program, dining, and specific staff members (like the sales director and activities director) for praise, though a smaller number of reviews raise concerns about staffing turnover and inconsistent day-to-day care.

How can families visit Arbor Terrace Highland Park?

Submit the Request Information form on this page to connect with Arbor Terrace Highland Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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