MyLivingChoice

ANS

3311 W Clearwater Ave b110

3.6(20 ratings)· Kennewick average: 4.3

ANS, photo 1

Quick Facts

Medicaid licensing
Only agency licensed for skilled care under both ID and WA Medicaid
Client age range
Serves all ages, from infants to seniors
Care availability
In-home care available 24 hours a day, 7 days a week
Operating history
Over two decades serving Idaho and Eastern Washington families

What Families Think

Most available reviews for ANS come from caregivers describing their experience working for the agency rather than from client families, so there's limited direct feedback on the in-home care experience itself. Reviewers generally describe a caring, flexible workplace, though one detailed review raised concerns about office responsiveness and outdated scheduling systems.

The Good

  • Staff described as understanding and caring toward clients
  • Home visits to check clients' needs are being met
  • Agency supports caregivers in getting HCA certified
  • Described as flexible and communicative by staff

The Bad

  • One detailed report of unorganized office and slow on-call response
  • Same reviewer noted outdated scheduling app requiring in-person visits
  • One reviewer said certification costs should be covered by company, not staff

AI-generated from reviews and community data.

ANS is a home care agency serving Kennewick, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.6 out of 5 across 20 reviews.

About ANS

Alternative Nursing Services, Inc. (A.N.S.) provides professional in-home care in Kennewick, Washington, enabling individuals of all ages to live independently in their own homes. The agency offers services up to 24 hours a day, 7 days a week, and has served hundreds of families throughout Idaho and Eastern Washington for over two decades.

A.N.S. provides a range of care services tailored to individual needs. Personal care attendants assist with daily essentials, homemakers manage household and family responsibilities, and registered nurses and licensed practical nurses deliver skilled nursing services. The agency also promotes independence through rehabilitative, habilitative, and adult day care services.

The agency is selective in its hiring practices and custom trains each caregiver for every client to ensure a good fit and meet specific needs. The office staff brings over 100 years of combined experience in client services, human resources, and administration.

A.N.S. is the only agency in Central Idaho and Eastern Washington that carries a home health license for skilled care with the ability to serve clients under both Idaho and Washington Medicaid. The agency serves all ages, from infants and children through seniors and adults.

Types of Care at ANS

At-Home Care

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Reviews of ANS

3.6overall · 20 ratings combined

3.6★ on Google (20)

rosa gonzalez

Jan 2026

via Google

Alternative nursing services is a really great caregiving company, I would recommend this company to any person looking for home health care services. They are very helpful with helping their caregivers get their HCA. They are extremely helpful when clients/caregivers have questions! I enjoy working at this company😊

Laura Marquez

Jan 2026

via Google

This company is very understanding, and caring for their clients. They make sure that their client always has a caregiver and not going without care. They do home visits to make sure that the clients needs are being met or asking them how they can improve. It’s clients first which I really like.

Diego Cruz Rosillo

Dec 2025

via Google

This is an absolutely awesome place to work in, where you can do what you love, caring for patients! The office is a great environment, full of awesome attentive staff. 👍💪 Sincerely,

Kia

Dec 2025

via Google

i have been working with this company for almost a year i love working with them i got certificates through them and certified, very flexible and very communicative always!

Ms Alien

Oct 2023

via Google

From what I’ve seen I feel like the office needs organization. If you call out hours in advance you call the on call number but nobody answers…so you have to wait until the office opens at 9 to let them know your reason to not make it to the shift. (I’m very organized with my clients so I hate having to wait) When you do call for questions they almost seemed annoyed? They don’t sound pleasant on the phone. And with the app used to track your schedule, if it says you have a missed check in like that person said below in the review you have to drive all the way to the office to fill out the form. Why not get an updated system where you can see your schedule, request pto, call out with available caregivers that could cover, most caregiving company’s have this set up. Everything’s should be via online. And when it comes to getting HcA certified, that should be something the company pays for since it’s required not the employee in my personal opinion. You HAVE to keep track of your hours yourself, do not depend on their app to do it for you.

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Frequently Asked Questions

What types of care does ANS offer?

ANS offers At-Home Care.

Where is ANS located?

ANS is located at 3311 W Clearwater Ave b110 in Kennewick, Washington.

What do families say about ANS?

Most available reviews for ANS come from caregivers describing their experience working for the agency rather than from client families, so there's limited direct feedback on the in-home care experience itself. Reviewers generally describe a caring, flexible workplace, though one detailed review raised concerns about office responsiveness and outdated scheduling systems.

How can families visit ANS?

Submit the Request Information form on this page to connect with ANS and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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