Nicole Nigoghossian
Apr 2026
I am my mother’s POA & HCPA. The BIGGEST mistake of my life was allowing my mother to stay with those people. These people are evil and vile. I took my mother home due to the fact they weren’t giving her showers. Or providing proper patient care. She had feces on her bed one day that was NOT her’s! When I notified Andover Manor via email that my mother was leaving. I get a call a few hours later saying my mother had a “minor fall”. The day I discharged her, I brought her to the hospital. She left Andover Manor with a torn rotator cuff. Which was verified by a licensed physician. You don’t tear your rotator cuff by having a minor fall, you tear your rotator cuff by having your arm twisted. I don’t trust these people as far as I can throw them. Something is going on. Watch the employees. I can’t begin to tell you the clothes they ruined and that disappeared out of thin air. Please make sure you have all your paperwork in order HCPA, POA. BE CAREFUL! They look for people with no family or family who don’t have their paperwork in order. Next thing you know their “Court Appointed” Guardian Friend becomes the patients guardian. Suspicious? I’d say so. I always say. No such thing as coincidence. Please due your due diligence. This so called “Healthcare Facility” has a low rating on Medicare.gov for a GOOD reason! They were cited for violating my mother‘s civil and human rights by refusing to give me her medical records. I had to send my attorney down to get the records. Because their “ I care a lot” social worker kept calling and antagonizing me. They also overcharged her insurance for services not rendered. Yeah when I would tell them, my mother was sick and needed to be seen. They would give me pushback and I would always be right. Maybe they didn’t want my mother to be seen because of all the fraudulent charges on my mother’s insurance. My attorney asked for the medical billing. I have yet to receive. Which I addressed to Medicare, BCBS and the AG. Then they have the AUDACITY to send me a bill? YEAH, OK they were MORE than paid. Through my mother’s Medicare/ BCBS. How come the rehab side got closed? Go look it up. The answers are available if you LOOK! I’ll give you a hint… insurance claims. I wish I looked up this information which was a grave mistake on my part. Please DO NOT make the same mistake I made.
