MyLivingChoice

ameriCARE of Greater Richmond

1606 Santa Rosa Rd Ste 119B

5(11 ratings)

ameriCARE of Greater Richmond — photo 11 / 5

Quick Facts

Ownership involvement
Owner personally covers care during staffing gaps

What Families Think

Reviewers describe ameriCARE of Greater Richmond as a highly responsive, compassionate home health and hospice provider that goes out of its way to accommodate families' changing needs. Multiple families highlight the owner's personal involvement, quick scheduling, and caregivers who treat clients like family.

The Good

  • Highly responsive scheduling and communication
  • Caregivers described as compassionate and attentive
  • Flexible staffing that adapts to changing needs
  • Owner personally steps in when needed
  • Consistently 5-star Google reviews

The Bad

  • No published pricing information available
  • Only 11 reviews, a small sample size

AI-generated from reviews and community data.

About ameriCARE of Greater Richmond

ameriCARE of Greater Richmond is a home health and hospice provider serving the Regency, Virginia area. The company offers in-home nursing care and caregiver services for families managing medical needs at home or end-of-life care.

Families consistently highlight the compassion and professionalism of the caregiving team. One family described aides who "treated my father with so much care and compassion, you would have thought he was their own father," engaging in meaningful interactions like chatting, holding hands, and playing music. Multiple families noted the responsiveness of the scheduling and administrative team, with one noting the company "tailored a care program to meet our needs and then delivered on that program in a reliable and well-communicated way." Caregivers are described as experienced, capable, communicative, and willing to adapt to varying household needs.

ameriCARE holds a 5-star Google rating based on 11 family reviews, reflecting consistently positive experiences across multiple care episodes. Families report returning or recommending the service for future needs.

Types of Care

Home Health and Hospice

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Reviews

5overall · 11 ratings combined

5★ on Google (11)

Seth

May 2026

via Google

Excellent provider or great nursing care. We used them for my father in law and then a month later for my mother in law. The nurses that came were excellent and we were confident that my in laws were in good hands. The company is very responsive to hiring them, answering questions and scheduling. If I ever have a need for nursing care at home these are the only people I would call.

Heather Martin

Feb 2026

via Google

Steve, Jennifer & Crystal were so responsive and went above and beyond for our family. The caregivers were wonderful too and very communicative. We have never had so much care/compassion from a provider before. Steve clearly has a passion for this work and his employees and it shows. The best service we have ever experienced.

Sarah Jordan

Oct 2025

via Google

AmeriCare has been very responsive in scheduling care givers as I begin this journey of additional care for my husband. I have been pleased with the willingness of the care givers to help where needed. Also, our care giver has been very pleasant and able to do various tasks.

Kevin Keogh

Apr 2025

via Google

My family and I are extremely grateful for the support that ameriCARE provided when we needed it on short notice. ameriCARE tailored a care program to meet our needs and then delivered on that program in a reliable and well-communicated way. We'll be repeat clients if similar needs arise in the future.

Appolonia Corleone

Mar 2025

via Google

I cannot say enough good things about the home health aides from ameriCare. They treated my father with so much care and compassion, you would have thought he was their own father. They felt like members of our family. They were professional, capable, experienced, kind, and attentive. The caregivers chatted with my dad, held his hand while he slept, and played music for him. One aide in particular cooked him his favorite meals, which he loved and ate every bite, including the meal that turned out to be his last. When it snowed, company owner Steve Norris literally drove caregivers to and from my parents' house, as he knew they could not be left alone without home health aides. What other business owner would go to such lengths? If an aide was sick, Steve would find a backup. They were also flexible as my father's care needs increased and adjusted the staffing accordingly. I plan to utilize ameriCare for my mom in the not-too-distant future. What a difference they made for us, providing a calming presence and support for my family during an incredibly stressful and chaotic time. I have no doubt they will continue to assist other families, as they should serve as a model for other home caregivers nationwide. --Christine Cestaro

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