Mercy Ndam
Aug 2026
As someone who offers care to seniors, I would say this place is clean, quiet and great for the elderly.
1 / 6Quick Facts
- Care coordination
- Assisted living arranged via third-party local partners
- Medical staffing
- Medical team on site 24 hours a day
- Short-term stays
- Respite stays available for temporary care needs
- On-site rehab
- Therapy room available on-site for residents
What Families Think
Most reviewers describe American House Westland Joy as a warm, well-run community with friendly staff, tasty food, and a full activities calendar, and several families note relatives have lived there happily for years. A smaller number of reviews raise serious concerns about the contracted medical/care team's responsiveness, a management transition that led to maintenance problems, and one account of a resident being asked to leave after her funds were exhausted.
The Good
- Staff frequently described as caring and attentive
- Clean, well-maintained apartments and grounds
- Varied, well-reviewed dining program
- Active daily calendar of activities and outings
- Multiple residents have stayed happily for 4-7+ years
- 24-hour on-site medical/care team
The Bad
- One report of the contracted medical team being slow to respond to call buttons
- One report of billing/financial dispute after a resident's funds ran low
- One report of maintenance quality declining after a management change
- One report describing staff as inattentive
AI-generated from reviews and community data.
American House Westland Joy is a senior living community in Westland, Michigan offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.7 out of 5 across 77 reviews.
About American House Westland Joy
American House Westland Joy is an independent living community in Westland, Michigan, offering apartment-style residences for older adults who wish to maintain independence while having access to support services. The community features one- and two-bedroom apartments designed for comfortable, maintenance-free living.
Residents enjoy chef-prepared meals, weekly housekeeping, maintenance services, and transportation. A full calendar of social and wellness programs keeps residents engaged, including fitness classes, social events, games, and outings throughout Westland, Livonia, and Canton. For those whose needs change over time, assisted living services can be arranged through trusted local partners, allowing residents to remain in their apartments.
Located near Haggerty and Cherry Hill Roads with convenient access to I-275 and I-96, the community places residents minutes from Westland Shopping Center, Laurel Park Place, local restaurants, and grocery stores. Nearby healthcare facilities include St. Mary Mercy Livonia and St. Joseph Mercy Ann Arbor. Parks, places of worship, and community spaces are accessible nearby.
The grounds feature neatly landscaped areas, walking paths, and community gardens. American House Westland Joy is pet-friendly, and many residents enjoy walks on the grounds with their dogs, cats, or other companions.
For those needing temporary care, respite stays are available, allowing residents and families peace of mind when a primary caregiver is unavailable, while also providing opportunities to engage in activities and meet new friends within the community.
Types of Care at American House Westland Joy
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- On-Site Nurse (RN)
- Outdoor Patio
- Pet Friendly
- Transportation Services
- Walking Paths
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Gardening Club
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of American House Westland Joy
4.7overall · 77 ratings combined
4.7★ on Google (77)
Rick Novak
Jun 2026
We only spent 10 weeks at America House before Mom passed away but the medical staff was fantastic. They took care of my the best way they could and the management staff was just as good thank you Kristy Amber, and all the rest of the America staff I would recommend America’s house to anybody that has to put their parents in assisted living. It’s way better than a nursing home 100 times over thank you so much, America House Joy.
Richie Tich
May 2026
I just moved in May 7 and Everything was amazing the culinary director Tiffany made ribs with baked beans w/ hamburger meat and sweet corn THE meal was so delicious I called my sister and told the meals was very good! Kristy was very helpful and get the job done Amber was so sweet and helpful with the tour she answers all the questions. Makeba was so nice and explained activities I love bingo as well this was a great choice!
LaDawne Malone
Apr 2026
The apartments were not updated.Management of the apartment itself is good,however, the Contracted-third-party medical team Influenced my decision-About this facility. They call themselves medical and there’s nothing medical about them. Very rude, not professional. If this facility contract with a new medical company, It would definitely be an upgrade. We Removed our family member immediately because of the medical team Not because of the Apartment unit. We found another location with real medical staffing. My family member/former tenant would push the call button and didn’t show up. I went to the medical office and observed them sitting around eating. One of them could have responded but chose not to. This happened a few times. Knowledgeable Medical staff is lacking at this facility. They have no knowledge with residence requiring CPAP care.. There were other issues with Other third-party company contracted with this facility. You’ve been warned.
Nicole Penn
Apr 2026
The people is very friendly and I love them.
Frequently Asked Questions
What types of care does American House Westland Joy offer?
American House Westland Joy offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Is American House Westland Joy pet friendly?
Yes. American House Westland Joy lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is American House Westland Joy located?
American House Westland Joy is located at 39201 Joy Rd in Westland, Michigan.
What do families say about American House Westland Joy?
Most reviewers describe American House Westland Joy as a warm, well-run community with friendly staff, tasty food, and a full activities calendar, and several families note relatives have lived there happily for years. A smaller number of reviews raise serious concerns about the contracted medical/care team's responsiveness, a management transition that led to maintenance problems, and one account of a resident being asked to leave after her funds were exhausted.
How can families visit American House Westland Joy?
Submit the Request Information form on this page to connect with American House Westland Joy and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at American House Westland Joy? Claim this listing to update photos, pricing, and details. It's free.
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