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American House Mount Prospect

1111 S Linneman Rd

4.5(55 ratings)· Mount Prospect average: 4.6

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American House Mount Prospect, photo 11 / 6

Quick Facts

Ownership
Recently acquired by American House chain

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for American House Mount Prospect are sharply divided: many families praise the beautiful building, warm and attentive staff, and compassionate memory care team, while a vocal minority describe serious concerns about management turnover, inconsistent care, billing surprises, and food quality. The community appears to have undergone at least one ownership transition (from Mount Prospect Senior Living to American House), which several reviewers say disrupted continuity of leadership and care.

What reviewers praise

  • Staff frequently described as warm, caring, attentive
  • Memory care team praised for compassion and engagement
  • Attractive, well-appointed building with theater, salon, coffee bar
  • Smooth, welcoming tour and move-in process for many families
  • Family nights and support groups offered for relatives
  • On-site RN and skilled nursing support mentioned

What reviewers flag

  • Frequent executive director and management turnover reported by several families
  • Several reviewers describe inconsistent or unbalanced food quality
  • One report of unauthorized care-level increases and billing deductions
  • One report of understaffed overnight shift (1 caregiver for 60 residents)

AI-generated from reviews and community data.

American House Mount Prospect is a senior living community in Mount Prospect, Illinois offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 55 reviews.

About American House Mount Prospect

American House Mount Prospect is an assisted living community in Mt Prospect, Illinois. The community offers 24-hour staffing, private rooms and bathrooms, medication management, housekeeping and laundry services, dietary accommodations, an emergency call system, and a restaurant-style dining room with social activities and gathering spaces. The facility is wheelchair accessible.

Reviewers describe sharply different experiences. Several families praise the staff as loving, compassionate, and attentive from top to bottom, noting the facility is clean and well-maintained, with engaging activities. Others express serious concerns about the level of care relative to cost, staffing shortages and high turnover, dietary offerings, and billing practices. One reviewer wrote, "the staff is open, engaging, thoughtful and kind." Mixed feedback centers on staffing consistency, quality of care, and management responsiveness.

Types of Care at American House Mount Prospect

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of American House Mount Prospect

4.5overall · 55 ratings combined

4.5★ on Google (55)

Emily Millerz

Apr 2026

via Google ↗ · Report

I just had a visit with my dearest friend who now is in the memory care at American House Senior Living. I worried as it was a big adjustment for her, but soon noticed the love and compassion the staff had towards the residents and guests that come in. A very lovely young girl Kiara welcoming us in as she held a fun baking activity. I have come now many times and she always has something new for the residents and she is absolutely wonderful always running around and helping others. Jess the Memory Care Director is also wonderful and kind as she spoke to my friend and encouraged her to get her hair done and made her look wonderful and special!These ladies run that place well. I have peace knowing that she is in good hands with those two ladies. Can't wait to come back!

Thom Kanelos

Mar 2026

via Google ↗ · Report

The Memory Care at the American House Mount Prospect is phenomenal. The employees are all caring individuals that think resident first. The facility is clean the residents look and are well cared for. Starts at the top, Ms Tori. The following are only a few of the wonderful staff that work there:<br>Jessica, David, Bouchra, Ching, Renu, Cheryl, Rochelle. These staff members treat our family members as if they are there own. The disease’s that cause family to be placed in a memory care facility are horrible but the staff here understand that and have treated my family member with respect, care and love.... Thank you all and Im sorry I forgot more names....If your family member needs a MC facility or even Assisted Living this is one you should definately look at

Beth Lynn Norton

Nov 2025

via Google ↗ · Report

Since American House has taken over this senior living facility, they have implemented some wonderful changes, specifically in the activities the residents are engaged in. Whenever I come to visit all the staff is extremely welcoming and busy helping the residents. I often find my mother doing an activity or a game lead by Kiera or Jessica. It is great to see her so engaged!

Evette Cardona

Aug 2025

via Google ↗ · Report

Before coming to live at AHMP my mom lived with us for 2 years, which was the hardest thing we were blessed to do and certainly gave us a baseline from which to determine institutional care when we finally came to that decision. I'm not sure what stage of dementia mom has, but her decline while living with us was very slow but real, so when we finally realized we were not enough for her we researched 12 places and chose AHMP. Mom became a resident in the memory care unit in early March 2025 just as the transition to new management was happening. So while I can't opine on what it was like before March 1st all I can say is that we have been very pleased with our mother's care. She continues to be, for now, a little bit higher functioning in that she is able to speak clearly, feed herself, and is not incontinent. That said, she can't remember what she just said 2 minutes earlier but she is very clear in her repetition (smile), continues to have a great sense of humor, and is happy, which I attribute to her good care. So we are pleased that she is eating, being engaged, socializing - she has a friend, which is just lovely and something I did not fully appreciate until I saw how it makes her happy - sleeping well, and is clean. The staff, especially Jessica and Ciara, and all the nurses and aides are very attentive and caring and get involved with the activities, whether recreational, social-emotional or lifestyle, like when mom needs her hair cut (on-site) they will go with her and use it as an opportunity to engage her. The monthly family nights and support groups are great, I appreciate being able to call them to check on mom or ask questions, and I love meeting other residents' family members.<br>As long as my mother continues to smile and is, as my brother says, happy-go-lucky, I have faith in and look forward to the continued attention to improvement and care that all the new staff bring to AHMP.

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Frequently Asked Questions

What types of care does American House Mount Prospect offer?

American House Mount Prospect offers Assisted Living, Memory Care and Respite / Short-Term Care.

Does American House Mount Prospect offer respite or short-term stays?

Yes. American House Mount Prospect lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is American House Mount Prospect located?

American House Mount Prospect is located at 1111 S Linneman Rd in Mount Prospect, Illinois.

What do families say about American House Mount Prospect?

American House Mount Prospect carries a 4.5 out of 5 rating from 55 Google reviews. Reviews for American House Mount Prospect are sharply divided: many families praise the beautiful building, warm and attentive staff, and compassionate memory care team, while a vocal minority describe serious concerns about management turnover, inconsistent care, billing surprises, and food quality. The community appears to have undergone at least one ownership transition (from Mount Prospect Senior Living to American House), which several reviewers say disrupted continuity of leadership and care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit American House Mount Prospect?

Submit the Request Information form on this page, or contact American House Mount Prospect directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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