MyLivingChoice

Ambassador Nursing & Rehabilitation Center

4900 North Bernard

3.2(88 ratings)

Ambassador Nursing & Rehabilitation Center — photo 11 / 6

Quick Facts

Transportation
Staff coordinate rides to dialysis and appointments
Language access
Spanish-speaking staff available for residents
Regulatory history
Cited for abuse per Medicare.gov review
Resident amenity
On-site smoking program for residents

What Families Think

Reviews of Ambassador Nursing & Rehabilitation Center are sharply divided: many families praise specific staff members, the admissions process, and rehabilitation results, while a large number of other reviewers describe serious concerns about cleanliness, staffing, and resident safety. The facility appears to serve a population with complex medical and social needs, and experiences seem to vary widely depending on shift, unit, or time period.

The Good

  • Admissions staff praised for smooth, supportive transitions
  • Specific nurses and CNAs named as compassionate by families
  • Physical therapy helped residents rebuild strength and mobility
  • Scheduled transportation gets residents to dialysis and appointments
  • Spanish-speaking staff support bilingual residents and families
  • Some reviewers note recent leadership changes improved conditions

The Bad

  • Multiple reports of mold, pests, and strong urine odors
  • Several reviewers describe neglect, unanswered calls, and slow response
  • One reviewer reports the facility was cited for abuse
  • Reports of medication errors, theft, and rough overcrowding in rooms

AI-generated from reviews and community data.

About Ambassador Nursing & Rehabilitation Center

Ambassador Nursing & Rehabilitation Center in Chicago, Illinois provides both short-term rehabilitation and long-term nursing care. The center offers personalized memory care programming designed to encourage connection and comfort for residents.

The facility delivers a range of specialized medical services including wound care and respiratory support, with care teams focused on helping residents rebuild strength, confidence, and independence during their stays.

According to the community, their approach emphasizes making residents feel safe, supported, and at home, with an emphasis on helping every individual live well each day.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.2overall · 88 ratings combined

3.2★ on Google (88)

Gloria Tillis

Jun 2026

via Google

Food was delivered to this nursing home and staff would not give it to my immobile neice who had turned down her dinner waiting for the Taco I had delivered to her. This is a truly Sad situation. No one answered the main telephone number for me to ask for help. This is not ok. I just don't understand

Mohammad Minhas

May 2026

via Google

Ambassador is a great place for long term care and loved ones trying to get rehabilitation services. The place is clean and well maintained. When you ask them for something they always attend to you expeditiously and the Administrator has an open door policy. Highly recommend.

Francisco Hernandez

Apr 2026

via Google

Very friendly place new members team they are really making a difference across the hold place. Highly recommend

Kimberly Davis

Apr 2026

via Google

I had a wonderful experience with Ambassador Nursing and Rehabilitation. From the very beginning, the Admissions Director made the process smooth and stress-free. They were incredibly helpful, knowledgeable, and took the time to answer all of my questions, which made a big difference during an important decision. The level of customer service here is excellent. The staff are not only professional but also genuinely kind and attentive. It’s clear that they truly care about the residents and their families. What stood out most to me was how skilled and compassionate the entire team is. They go above and beyond to provide quality care while treating everyone with respect and dignity. I highly recommend Ambassador Nursing and Rehabilitation to anyone looking for a facility that combines expertise with heartfelt care.

Natasha Hayward777

Apr 2026

via Google

My experience with Ambassador Nursing and Rehabilitation has been very positive. The staff consistently show compassion, professionalism, and genuine care for the residents. From the nursing team to the support staff, everyone I encountered was attentive, patient, and willing to go the extra mile to ensure comfort and well-being. The facility itself is clean, well-maintained, and provides a welcoming environment. I was especially impressed by how respectfully residents are treated and how clearly staff communicate with families, making sure everyone stays informed and reassured. It’s clear that the team at Ambassador Nursing and Rehabilitation is dedicated to providing high-quality care. I would confidently recommend this facility to anyone looking for a supportive and caring rehabilitation environment.

Request information

Ask about availability, pricing, or a tour. Your details go only to Ambassador Nursing & Rehabilitation Center — never sold or shared.

Frequently Asked Questions

What types of care does Ambassador Nursing & Rehabilitation Center offer?

Ambassador Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Ambassador Nursing & Rehabilitation Center located?

Ambassador Nursing & Rehabilitation Center is located at 4900 North Bernard in Chicago, Illinois.

What do families say about Ambassador Nursing & Rehabilitation Center?

Reviews of Ambassador Nursing & Rehabilitation Center are sharply divided: many families praise specific staff members, the admissions process, and rehabilitation results, while a large number of other reviewers describe serious concerns about cleanliness, staffing, and resident safety. The facility appears to serve a population with complex medical and social needs, and experiences seem to vary widely depending on shift, unit, or time period.

Work at Ambassador Nursing & Rehabilitation Center? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Chicago.