MyLivingChoice

Alliance Health At Coleman

112 West Main Street

3.2(11 ratings)· Northborough average: 4.5

Alliance Health At Coleman — photo 11 / 2

Quick Facts

Total units
45
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
45
Facility structure
Includes separate assisted living residence, Coleman House
Specialized medical care
Post-surgical PleurX catheter drain management on-site
Care operator type
Run by nonprofit 501(c)3 organization
Care continuum offered
Respite and hospice stays available on-site

What Families Think

Alliance Health at Coleman is a skilled nursing facility in Northborough, MA that also includes a smaller assisted living residence called Coleman House. Family reviews are mixed: several praise attentive, loving care and clean, well-kept living spaces, while others raise concerns about communication breakdowns and one report of illness among staff working near food.

The Good

  • Loving, attentive care described by multiple families
  • Clean rooms and well-maintained resident belongings
  • Staff kept families informed of resident's progress
  • In-house physical, occupational, and speech therapy

The Bad

  • One report of poor communication with outside vendors/entertainers
  • One report of ignored complaints from executive director
  • One report of ill staff working around food
  • Mixed overall rating from a small number of reviews

AI-generated from reviews and community data.

About Alliance Health At Coleman

Alliance Health at Coleman is a skilled nursing and assisted living community located in Northborough, Massachusetts. The facility comprises a 45-bed skilled nursing unit and Coleman House, a dedicated 22-bed assisted living residence, both designed for seniors requiring various levels of care.

The skilled nursing unit provides 24/7 personalized nursing care, physical, occupational, and speech therapies available in-house, specialized post-hospital discharge care, post-operative and surgical drain care including PleurX Catheter Management, and units dedicated to custodial care, respite stays, and hospice care. The assisted living residences offer a home-like environment with professional staff trained to provide personalized care tailored to each resident's specific needs.

The community emphasizes comfort and safety throughout its design, featuring soothing color schemes and soft interior decorative elements that promote independence and social interaction. State-of-the-art security uses unobtrusive technology to ensure resident safety without compromising dignity and freedom. The facility is situated on a scenic wooded site with landscaped grounds, outdoor activities, a gazebo, and a natural pond.

Alliance Health at Coleman is operated by Alliance Health & Human Services, a registered 501(c)3 not-for-profit corporation dedicated to improving and enriching the lives of elders and children through quality care and specialized services.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 11 ratings combined

3.2★ on Google (11)

Sheryl R

Jun 2024

via Google

Although Mom only lived at Coleman for 8 months, I can’t imagine how different her life and that of her family would have been without the excellent, loving care she received. Every member of the staff was professional and respectful of mom’s needs, but also so kind and caring. We were blessed to have Mom cared for at Coleman House.

Mark West

Sep 2022

via Google

This is a notice to entertainers/vendors who would like to perform. The activities department does not keep a proper track of bookings. On a recent performance, I was running late and called to let them know. A nurse told me that they were not expecting me-though I had confirmed the performance beforehand. She then said that the building was closed off to visitors due to a Covid outbreak. That is understandable, however, I should've been notified the day before or the morning of my performance. I was already more than half way there and had to turn around, wasting my gas and time. When I sent an invoice to the accounts payable, the manager said "we don't pay entertainers who don't perform". How about your pay your performers who waste their gas and time! I emailed the executive director, Patrick Blake, several times about this and he has ignored all. This is the hospitality you can expect here!

Laurel Rooney

Sep 2022

via Google

My mom has been living at Coleman House for a couple of years. I live two and a half hours from Northboro. I try to see my mom every 3 weeks. Walking into the facility and my mom's room is always a positive experience. My mom is clean, her room is clean, her belongings are clean and she is well cared for. It breaks my heart not to be with her more often. My heart is peaceful knowing the wonderful people who take care of her are the best! Thank you so much! Laurel Galkowski and family

Kathie Whitesel

Sep 2020

via Google

My mother entered Coleman house in August 2020. She had been living with me and needed more care than I could give her. They have been so caring and helpful during her adjustment (and mine.) At times it was a challenge and they worked with me to ensure her best care. They kept me informed of her progress and were always willing to chat with me. We were able to simplify things and make connections with her doctors. I can’t recommend Coleman House enough. My mother is well cared for and the staff are well trained and know exactly what to do.

Steven Vitale

Jan 2020

via Google

Something smells workers are sick while working with food especially in assisted living..

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Frequently Asked Questions

What types of care does Alliance Health At Coleman offer?

Alliance Health At Coleman offers Skilled Nursing / Long Term Care.

Where is Alliance Health At Coleman located?

Alliance Health At Coleman is located at 112 West Main Street in Northborough, Massachusetts.

What do families say about Alliance Health At Coleman?

Alliance Health at Coleman is a skilled nursing facility in Northborough, MA that also includes a smaller assisted living residence called Coleman House. Family reviews are mixed: several praise attentive, loving care and clean, well-kept living spaces, while others raise concerns about communication breakdowns and one report of illness among staff working near food.

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