MyLivingChoice

Aliya of Evanston

1300 Oak Avenue

3.8(48 ratings)· Evanston average: 4.1

Aliya of Evanston, photo 11 / 5

Quick Facts

Total units
57
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
57
Medicare rating
Rated 3 stars overall on Medicare.gov
Room setup
Some rooms shared by three residents with curtain dividers
Outdoor access
Outdoor facility doors reported locked at all times

What Families Think

Reviews for Aliya of Evanston are sharply mixed: one family praised the administrator and staff warmth, while several others describe serious concerns about hands-on care, cleanliness, and being able to leave when they wanted. A recent visitor also noted cluttered hallways, stained walls, and worn bedding on one unit, alongside staff who responded quickly when asked to clean.

The Good

  • Staff praised for treating residents and coworkers well
  • Quick response from housekeeping when asked to clean
  • Administrator singled out for strong leadership

The Bad

  • One report of a resident found with facial marks after staff contact
  • One report of prolonged neglect leading to hospitalization
  • Observed clutter, stains, and worn bedding on a unit
  • One account of being kept in shared room and denied requested discharge

AI-generated from reviews and community data.

Aliya of Evanston is a senior living community in Evanston, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 48 reviews.

About Aliya of Evanston

Aliya of Evanston is a skilled nursing and long-term care facility in Evanston, Illinois, with a licensed capacity of 57 residents.

Family experiences at this facility are sharply divided. Positive reviewers consistently praise staff warmth and attentiveness, describing nurses and aides as compassionate, patient, and genuinely focused on residents' dignity and well-being. Several families noted that staff communicated regularly and went extra measures to support residents. However, negative reviews raise serious concerns about operational consistency. Multiple visitors documented physical hygiene issues, including soiled bedding, wall stains, and pest activity, along with reports of understaffing (including periods without nursing coverage), cold meals served late in styrofoam containers, and privacy failures such as non-closing curtains and staff discussing medical information without discretion. One family wrote, the facility is "consistently understaffed or unstaffed at times." Some negative reviewers questioned the authenticity of five-star ratings.

The community holds a 3.8 out of 5 Google rating based on 48 reviews, a summary that masks the polarized nature of feedback. Prospective families should investigate specific operational and housekeeping practices directly, as accounts vary substantially on cleanliness, staffing levels, and care consistency.

Types of Care at Aliya of Evanston

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Aliya of Evanston

3.8overall · 48 ratings combined

3.8★ on Google (48)

Peggy Asta

Jul 2026

via Google

The director of activities Michelle Wallace likes to yell at the residents. She also a bully she not nice to her workers .

Demetrius Craft

Jul 2026

via Google

The staff here is kind, caring, and attentive. I love that they kept me in the loop, and always went the extra mile! The place was clean, well-run, and felt like a real community. 10 out of 10 highly recommend.

Ashley

Jul 2026

via Google

My mother was a resident here for 6 months, and I couldn't be happier with the care she received. The staff were consistently warm, attentive, and treated her with REAL dignity. They always took the time to sit and talk with her, while keeping us updated weekly. The facility itself was clean and well-maintained, and the activities programs kept residents engaged and social. Communication with our family was clear and timely, especially when it mattered the most. I'd recommend them without hesitation to anyone looking for a place that truly cares for its residents!

Brady Brown

Jul 2026

via Google

I had a really great experience with this facility. The staff are kind, attentive, and genuinely care about the residents’ well-being. From the moment you walk in, you can feel that they make comfort, safety, and respect a priority. The nurses and aides are patient, compassionate, and always willing to go the extra mile to make sure residents are cared for properly. I also want to give a shoutout to the admissions director, Sidney Kelly, she has definitely made me & my family’s experience the best. Even when I have to call late at night she still answers, and that’s a real team player who advocates for her residents & staff!

Zuri Nicosia-Stone

Jul 2026

via Google

My aunt has been here for a while now and in her stay we have never had any issues. Staff is friendly & attentive and she says she is very comfortable here. I would recommend.

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Government Inspection History

13 inspection visits in the last three years, 62 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 25, 2026Health Complaint2 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 26, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 26, 2026

Jan 2, 2026Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2026

Nov 20, 2025Health Standard3 citations
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2025

May 7, 2025Health Complaint1 citation
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2025

Apr 2, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

Mar 29, 2025Health Complaint3 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2025

Feb 13, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025

Jan 24, 2025Fire Safety StandardHealth Standard16 citations
  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 27, 2025

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 27, 2025

Nov 9, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2024

Feb 16, 2024Fire Safety StandardHealth Standard21 citations
  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFire Safety Evaluation Survey

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 17, 2024

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 23, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 23, 2024

Jan 9, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 10, 2024

Nov 17, 2023Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2023

Nov 23, 2022Fire Safety Standard10 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2022

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFire Safety Evaluation Survey

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2022

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 20, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Aliya of Evanston offer?

Aliya of Evanston offers Skilled Nursing / Long Term Care.

Where is Aliya of Evanston located?

Aliya of Evanston is located at 1300 Oak Avenue in Evanston, Illinois.

What do families say about Aliya of Evanston?

Reviews for Aliya of Evanston are sharply mixed: one family praised the administrator and staff warmth, while several others describe serious concerns about hands-on care, cleanliness, and being able to leave when they wanted. A recent visitor also noted cluttered hallways, stained walls, and worn bedding on one unit, alongside staff who responded quickly when asked to clean.

How did Aliya of Evanston do on recent health and safety inspections?

Aliya of Evanston had 13 government inspection visits in the last three years, with 62 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Aliya of Evanston?

Submit the Request Information form on this page to connect with Aliya of Evanston and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Aliya of Evanston? Claim this listing to update photos, pricing, and details. It's free.

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