Latasha Roberts
Jun 2026
The scheduler does not get back ahold of you. I've called multiple times and left messages with your receptionist. This is why staffing is under because of lack of communication with the facility.
Alden Estates of Northmoor Rehabilitation & Health Care Center
5831 North Northwest Highway
3.2(87 ratings)
1 / 3Quick Facts
- Memory care
- Dedicated dementia unit for long-term residents
- Reported cost
- One reviewer cited roughly $368 per day
- Rehab programs
- Specialized programs for cardiac and stroke recovery
- Ownership
- Part of a larger corporate nursing home chain
What Families Think
Reviews of Alden Estates of Northmoor are sharply divided: many families praise the rehab therapy team and specific nurses, CNAs, and social workers for helping loved ones recover from surgery, stroke, or falls, while a substantial number of other reviewers report serious neglect, understaffing, and communication failures. The facility includes a dedicated dementia unit for long-term residents alongside its short-term rehab programs.
The Good
- Rehab therapy team praised for hip, knee, and stroke recovery
- Specific staff (Crystal, Lucy, CJ) singled out for compassionate care
- Facility repeatedly described as clean and hotel-like
- Several reports of patients regaining mobility and independence
- On-site dementia unit for long-term residents
The Bad
- Multiple reports of neglect: soiled diapers, infrequent bathing, unanswered call lights
- Several reviewers cite chronic understaffing affecting resident care
- Communication breakdowns: unanswered scheduler/social services calls, broken patient phones
- Multiple serious incidents reported including infections, falls, and unexplained deaths
AI-generated from reviews and community data.
About Alden Estates of Northmoor Rehabilitation & Health Care Center
Alden Estates of Northmoor, located in Chicago, Illinois, provides transitional care and rehabilitation services designed to help individuals recover and return home as safely and quickly as possible. The community takes a holistic approach to care, combining therapeutic treatment with comfortable accommodations to support recuperation.
Rehabilitation programs at Alden Estates of Northmoor are tailored to specific recovery needs. Individuals recovering from hip or knee surgery receive support aimed at a quick and safe recovery, while those healing from heart-related conditions benefit from a program incorporating exercise, education, nutrition, and support.
The community also offers outcome-driven rehabilitation for residents recovering from stroke or brain injury, focusing on restoring function and independence. Post-acute care services are structured to help residents regain maximum functioning as they transition back to daily life.
Alden Estates of Northmoor emphasizes both clinical treatment and a comfortable environment, pairing industry-recognized therapeutic approaches with amenities intended to make the recovery process a positive experience.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.2overall · 87 ratings combined
3.3★ on Google (62) · 2.9★ on Yelp (25) · Yelp page ↗
E
via YelpEvelyn J.
Sep 2025
I had a friend in Alden. It is a nice facility, clean and well-maintained. It's hard seeing so many people needing to be institutionalized. My main concern was the quality of the food, and not enough physical or mental exercise. The staff is very nice and professional.
Rick Hunter
Sep 2025
My brother had an extended stay there. They are nothing short of spectacular. The nursing staff is phenomenal. Admissions is great. Physical Therapy is great the CNA’s do a phenomenal job. I would highly recommend anyone who has a loved one that needs to be in this type of circumstance to give this place first choice because they are Five stars all the way around
Joanne Williams
Apr 2025
My dad is currently at Alden Northmoor and he is receiving wonderful care. We couldn’t be more pleased with the kind and compassionate staff. The facility is always clean and orderly. Thank you very much Alden for your kindness.
Lynn Campbell
Feb 2025
I can’t say enough good things about Alden Northmoor. My Morher-in-law spent her last days there. The staff was very compassionate and caring and seemed to know what was needed before our family did. It’s been a couple of months now and we still talk about the outstanding care that was given to her and us!
Frequently Asked Questions
What types of care does Alden Estates of Northmoor Rehabilitation & Health Care Center offer?
Alden Estates of Northmoor Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.
Where is Alden Estates of Northmoor Rehabilitation & Health Care Center located?
Alden Estates of Northmoor Rehabilitation & Health Care Center is located at 5831 North Northwest Highway in Chicago, Illinois.
What do families say about Alden Estates of Northmoor Rehabilitation & Health Care Center?
Reviews of Alden Estates of Northmoor are sharply divided: many families praise the rehab therapy team and specific nurses, CNAs, and social workers for helping loved ones recover from surgery, stroke, or falls, while a substantial number of other reviewers report serious neglect, understaffing, and communication failures. The facility includes a dedicated dementia unit for long-term residents alongside its short-term rehab programs.
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