3.5(25 ratings)· Jersey City average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Alaris Health at The Atrium is rated 3.5 out of 5 stars based on 25 Google reviews, though no detailed review text is available to describe specific experiences.
AI-generated from reviews and community data.
Alaris Health at The Atrium is a senior living community in Jersey City, New Jersey offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 25 reviews.
Alaris Health at The Atrium is a community in Jersey City, New Jersey, offering independent living and skilled nursing or long-term care. The community is licensed for up to a stated capacity and staffed 24 hours a day with an on-site registered nurse. Private rooms with private bathrooms, housekeeping, laundry service, medication management, an emergency call system, and wheelchair accessibility are available. Social activities and gathering spaces support resident engagement, and the facility maintains security throughout.
Reviewers offer contrasting experiences. Some families report strong partnerships with staff, comfort in knowing medications are being managed, and praise for the quality of care and oversight provided to residents, including those with dementia. Others describe concerns with front-desk communication, noting communication gaps have been problematic at times.
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Help Me Choose3.5overall · 25 ratings combined
3.5★ on Google (25)
Theodore Mullally
Jul 2026
It is comforting, as a family caregiver, to have a strong partnership with the staff at the Atrium. The family is no longer worried when Mom does not pick up the phone. We know someone is diligently managing her medications. And Atrium makes it easy for family and friends to visit. There association with nearby facilities provides clear paths for when Mom's needs become more significant.
Liliena Diwa
May 2026
Unprofessional Front Desk and Concerning Communication Gaps<br>The receptionist and front-desk staff are consistently rude, unhelpful, and deeply unprofessional. Instead of managing patient care needs, they prefer to stand around gossiping and laughing. More alarmingly, they routinely ignore or mishandle urgent incoming calls from healthcare providers who need vital patient histories for residents being admitted to the hospital. This level of laziness and neglect isn't just unprofessional—it’s a direct risk to patient safety.
micki adams
Apr 2026
Great staff Trisha, Cheryl, nurse Marilyn nurse Diane. Everyone takes good care of my 98 year old mom.
donatella L
Mar 2026
We recently had to place a loved one into Alaris with dementia. I have had experience in the past with other facilities around the country but none compare to the wonderful, loving, caring oversight and help Alaris is providing for our dear friend. They are angels. I highly recommend their facility.
Carlos Hernandez
Feb 2026
If it wasn't for me my friend could of been dead they know nothing
Alaris Health at The Atrium offers Independent Living and Skilled Nursing / Long Term Care.
Alaris Health at The Atrium is located at 330 9th St in Jersey City, New Jersey.
Alaris Health at The Atrium carries a 3.5 out of 5 rating from 25 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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