2(9 ratings)· Montgomery average: 4.2
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1 / 5Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Alabama Department of Public Health operates a Medicare-certified home health program in Montgomery, offering skilled nursing and therapy services with a 3.0-star CMS quality rating. However, the handful of public reviews focus heavily on frustration with the agency's administrative side, particularly obtaining vital records, rather than direct home health care experiences.
AI-generated from reviews and community data.
Alabama Department of Public Health is a home health agency serving Montgomery, Alabama offering Home Health. Families rate it 2.0 out of 5 across 9 reviews.
Alabama Department of Public Health is a Medicare-certified home health agency serving Montgomery, AL and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits.
Medicare rates the quality of patient care at Alabama Department of Public Health 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
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Help Me Choose2overall · 9 ratings combined
2★ on Google (9)
Christine Cochran
Jun 2025
I have had an extremely difficult time ordering a simple vital record. I have been trying for months. I have to wait on hold for very long periods (over an hour) to speak to someone in the vital records department. My attempts to communicate via email are equally frustrating. I sometimes wait days for a response, and the response frequently does not address my questions. I still have not received the certificate I requested back on 15 April 2025 over a month ago.
Lee J
Oct 2022
The amount of hoops you have to jump through to simply get a document is ridiculous. The workers are a bit presumptuous, but overall even-tempered throughout the ordeal. Otherwise I would leave 1 star. I understand they aren’t in charge of the protocols, but I can only hope this state will stop being so ridiculous over simple requests while neglecting larger issues in our state.
Nicholas Stockdale
Sep 2022
They let anyone run a business. The Budgetel has a license to operate and the place is filled with bugs and mold. Alabama standards are low
JRSC EVENT COORDINATOR
Jul 2021
RUDE AND DISRESPECTFUL STAFF. UNKNOWLEDGEABLE! HOW IS IT THAT HARD TO GET A COPY OF YOUR CHILD'S IMMUNIZATION RECORDS?? SERIOUSLY SOMETHING NEEDS TO BE DONE ON A FEDERAL LEVEL ABOUT THIS WHOLE OPERATION! ABSOLUTELY UNACCEPATABLE!
Alabama Department of Public Health is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
337 completed patient surveys, 18% response rate.
Hospital outcomes
How patients did
Service area
Alabama Department of Public Health reports serving 452 ZIP codes, including Birmingham, Montgomery, Huntsville, Gadsden, Anniston, Dothan, Tuscaloosa, Athens, Cullman, Florence and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017000. National figures are the average across all certified agencies.
Alabama Department of Public Health offers Home Health.
Alabama Department of Public Health is located at 201 Monroe Street, the Rsa Tower, Suite 1180 in Montgomery, Alabama.
Alabama Department of Public Health carries a 2.0 out of 5 rating from 9 Google reviews. Alabama Department of Public Health operates a Medicare-certified home health program in Montgomery, offering skilled nursing and therapy services with a 3.0-star CMS quality rating. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Alabama Department of Public Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Alabama Department of Public Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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