Braintree Manor HealthCare

GPC

Apr 2026

via Google ↗

Since the facility has been taken over by new owners I have seen a lot of improvements & expect they will continue to improve as time goes on. When my daughter first got there the place was, indeed horrible. Mice, roaches, holes in the walls & I spent all my time trying to find something better & closer to where we live. At the time there were no beds available anywhere & this was the only place we could find. It literally caused me so much anxiety for my daughter’s safety & well being, but there was no choice. But NOW? The improvements in not just the physical appearance of the facility but in the staff they have hired moving forward are remarkable. Not perfect but a far cry from when she first arrived there. The new owners seem to actually care about their investment AND the people living there. The staff are really trying to improve the experience of entering a rehab/nursing home for the patients. It’s been a slow process to be sure, but they’re getting there. I have since found a place closer to our home but I honestly think that if they continue to improve & continue to learn more about ‘the business’ (because, let’s be honest, that is what this is) they will be a more than ok facility in the future. I hope I’m right for the sake of the patients there. There’s still a massive amount of work to be done there but I hope, for the sake of all the people living there that it will keep improving.

Mike Skillings

Mar 2026

via Google ↗

I had a nurse Named Tedy or Tedie Who was supposed to soak my feet then Dry Them She Didint want to do either She Made the CNA do It And it's not Her Job then she Wants to Dry It after That Cna Went out Of Her Way to Do it I'm Happy with the Cna But the Cna's Sandy,Jack give Sertin patients attuide my roommate has seen it plenty of times they make make you Do groups which we come for physical rehab not mental rehab we shouldn't have to go to men's group or talk about feelings they lie to get you here say they will give you things if you acept a bed Wouldn't recommend check Really through first

Mike Skillings

Dec 2025

via Google ↗

I'm a patient here Cna's abuse there residents,They ingore the call light when you press it Hold some Patient against there will But the Nurses are Nice and Very Friendly and OT/PT Are Good Kitchen Mess up The Food Orders all the The Time Some Residents are Scared to complain the Service and CNA here Would Advise with Caution

Jack Hickman

Dec 2025

via Google ↗

-1 star. They ALWAYS steal any Christmas presents you send to your loved one. EVERY. SINGLE. YEAR. disappointing to say the least.

Kim Dobbins

Oct 2024

via Google ↗

Let's be fair. There are wonderful and caring people that have taken care of my loved one.There are workers that don't care also. Sad but not the only medical facility I've seen this in. Fortunately we are able to bring him home. I have read reviews and I do know that some are true. I do know that maintenance is always trying to fix problems in an old building. I do know that rehabilitation is not what this place should be putting on the Web. Rehabilitation is very limited due to not having enough staff to provide adequate therapy. Outsourced. Nurses station need to answer phones or have the phone lines checked. Some of these employees work their butts off. CNA'S mostly. Facility needs to order more liquids to distribute to floors for the weekends. We bought essentials to keep in his room due to this. Honestly I was there 7 days a week with our loved one. You need to advocate for your loved one. I see what some reviews are saying and yes they are correct but voice your concerns. It might not change but at least they know your advocating for your loved one. This atmosphere is very hard to work in and understanding is compassion. What our loved ones took from here was listening to the patients, fist bumps when they got excited, talking to them and most importantly some do not know why they are there due to brain injury, demtia or Alzheimer's etc. Compassion for patients . For profit facilities, unfortunately, will not change much.