2401 South Second Street
3.3(15 ratings)
1 / 5Reviews of Accura Healthcare of Marshalltown are sharply divided: several families describe serious lapses in basic care like bathing and diet accommodations, while others praise attentive staff and good food. The community offers skilled nursing, short-term rehab, and memory care, but multiple reports raise concerns about staffing levels and facility upkeep.
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Accura HealthCare of Marshalltown is located in the heart of Marshalltown, Iowa, providing short-term rehabilitation, skilled nursing, and long-term care in a supportive, person-centered environment.
The care team works with families to build personalized care plans that address each resident's medical, psychological, nutritional, physical, and spiritual health needs. Around-the-clock nursing assistance is provided for residents requiring daily care and support.
Services include short-term stays with therapy to help residents rebuild strength and regain independence after illness or surgery, comfort-focused care with pain management, and a home-like memory care setting for people living with dementia. The community also offers short-stay options for recovery or caregiver relief, as well as specialized care focused on relieving symptoms and stress from serious illness to improve quality of life for residents and families.
Rehabilitation services include physical, occupational, and speech therapy, along with a life enrichment program offering social and recreational activities.
The community emphasizes building genuine relationships with residents based on trust and respect, aiming to understand each person's story, preferences, and needs in order to create a safe, comfortable, and homelike atmosphere.
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Help Me Choose3.3overall · 15 ratings combined
3.3★ on Google (15)
Nicole Hess
Aug 2025
Would never have family there again. They were never given the correct food for their eating restrictions, pt would go without bathing; and would wear the same clothes for over a week. When asked about pts transfer requirements the staff had no clue.
Kj Davison
Dec 2023
Understaffed and food was hit or miss. Mother spent 2 weeks there with very little help checking on her.
Kristin Buckley
Dec 2023
This place is a joke. They don't care about the patients. You don't get a bath on a reg basis. They stand around the nurses station trying to figure out who has had a bath and who has not. When you go to leave they don't even help you get into the car when you leave. I would not recommend this place to anyone.
Cyndy Hildum
Dec 2023
Great place to take someone if you don't care about them!!! Call lights don't work. Showers are not given to patients. Care and concern of patients is second place to staff personal cell phones. Run down! This place needs a renovation from building, furniture and staff!
Gregory Hodges
Mar 2022
Staff checks every room 15 minutes. The meals are all well balanced. Wide selection of choices.
Accura Healthcare of Marshalltown offers Skilled Nursing / Long Term Care.
Accura Healthcare of Marshalltown is located at 2401 South Second Street in Marshalltown, Iowa.
Reviews of Accura Healthcare of Marshalltown are sharply divided: several families describe serious lapses in basic care like bathing and diet accommodations, while others praise attentive staff and good food. The community offers skilled nursing, short-term rehab, and memory care, but multiple reports raise concerns about staffing levels and facility upkeep.
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