Terri Warner
Feb 2026
Employees are helpful and friendly. They have to frequently call me and they talk to me like we have known each other for a very long time. Thanks much
1 / 5Quick Facts
- Total units
- 60
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 60
- Inspections
- View history (38 citations)
- Capacity
- Licensed for up to 60 residents
- Rehab Services
- On-site speech, physical, and dietitian therapy
CMS Care Compare
What Families Think
Families describe Aaron Manor as a clean, caring skilled nursing and rehab community where staff are attentive and food is well-regarded. Reviewers frequently praise the nursing team and successful rehabilitation outcomes, with one noting concerns about limited outdoor access during a staffing shortage.
The Good
- Staff described as kind, professional, and responsive
- Successful rehabilitation outcomes reported by families
- Facility consistently described as very clean
- On-site speech, physical therapy, and dietitian services
- Good communication with families, including during COVID
The Bad
- One report of short staffing limiting outdoor time for residents
AI-generated from reviews and community data.
Aaron Manor is a senior living community in Chester, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 68 reviews.
About Aaron Manor
Aaron Manor is a skilled nursing and long-term care facility in Chester, Connecticut with a licensed capacity of 60 residents. The community provides comprehensive care including rehabilitation services delivered by speech, physical, and occupational therapists, along with dietary support.
Families consistently praise the attentiveness of the nursing and clinical staff. One family noted that staff kept them informed daily during a resident's illness and supported their preference for continued care onsite. Residents and their families highlight the quality of meals, the cleanliness of the facility, and the responsiveness of employees who develop genuine relationships with families over time. Multiple families mention successful rehabilitation outcomes and residents' comfort with their rooms and assigned caregivers.
Aaron Manor holds a 4.7 out of 5 Google rating based on 68 reviews, with all reviewed excerpts offering five-star assessments. One family suggestion noted in reviews involved expanding outdoor access for residents who wish to spend time outside.
Types of Care at Aaron Manor
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Aaron Manor
4.7overall · 68 ratings combined
4.7★ on Google (68)
Betsy Sandberg
Mar 2023
Aaron Manor is simply fabulous. My husband received nothing but kind and caring treatment. Everyone on staff is so positive, professional and responsive. My husband even raved about the food. And, best of all, his rehabilitation has been successful and he is slated for discharge on Sunday. We would give Aaron Manor five stars!
Robert Hills
Dec 2022
I had never been to Aaron Manor before my mother had to go there. I wasn’t sure what to expect. I have found it to be better than I imagined. The food is good, the Staff is helpful, it’s clean and I am glad that if my mother has to be in a facility, that it is there. Rob Hills Thank You!
Cynthia-Ann Gode
Nov 2022
My mom is very comfortable at Aaron Manor. She really likes the room. She loves her nurse and staff. She is thrilled with the food provided. She gets all the care she requires and then some. She will be seen by a speech therapist, a dietitian, and physical therapist. My only suggestion would be to provide a way for the patients to get fresh air outside for a while, if they desire. Today was a beautiful day and could have been enjoyed. I do understand that you are short staffed right now and working on new hires, so maybe this will change. Thanks for taking such good care of Mom.
Edward Oneill
Jul 2020
My Mother is a long term resident at Aaron Manor for the past two years. Unfortunately early in the covid outbreak she tested positive. It was our wish to keep here there with the staff that knew and cared for her rather than send her to The hospital unless she became critical. The nursing staff and Administrator did an outstanding job of keeping us informed everyday and we were able to do FaceTime calls to see her. The staff has always been amazing, the facility itself is always extremely clean. My siblings and I were so comforted knowing our mother was with people who truly loved and cared for her as much as we did. Mom has made a full recovery, which is remarkable for a woman in her 90’s. Thank you so much to the staff of Aaron Manor for being there when we could not be. We are forever grateful.
Government Inspection History
5 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 11, 2025Health Complaint3 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Nov 12, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedCorrected Dec 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024
List the names and contact information of those in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 23, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity B of L: potential for minimal harm, patternCorrected Dec 23, 2024
Feb 26, 2024Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024
Jan 18, 2023Fire Safety StandardHealth Standard12 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Feb 20, 2020Fire Safety StandardHealth Standard5 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Aaron Manor offer?
Aaron Manor offers Skilled Nursing / Long Term Care.
Where is Aaron Manor located?
Aaron Manor is located at 3 South Wig Hill Rd in Chester, Connecticut.
What do families say about Aaron Manor?
Families describe Aaron Manor as a clean, caring skilled nursing and rehab community where staff are attentive and food is well-regarded. Reviewers frequently praise the nursing team and successful rehabilitation outcomes, with one noting concerns about limited outdoor access during a staffing shortage.
How did Aaron Manor do on recent health and safety inspections?
Aaron Manor had 5 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Aaron Manor?
Submit the Request Information form on this page to connect with Aaron Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Aaron Manor? Claim this listing to update photos, pricing, and details. It's free.
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