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Yukio Okutsu Veterans State Home

1180 Waianuenue Avenue

4.6(30 ratings)· Hilo average: 4.3

Yukio Okutsu Veterans State Home — photo 11 / 5

Quick Facts

Total units
95
Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
95
Facility affiliation
VA and Medicare/Medicaid certified
Veteran focus
Only state Veterans Home in Hawaii
Management change
Managed by Hawaii Health Systems Corporation since 2021

What Families Think

Families of veterans generally praise the kind, attentive staff, rehabilitation support, and upbeat activities at this state-run veterans home in Hilo. Most reviews are highly positive, though one older review raised serious concerns about a 2020 COVID-19 outbreak at the facility.

The Good

  • Staff described as kind and generous
  • Rehabilitation program praised for helping residents recover
  • Dietary department accommodating to residents' needs
  • Activities staff upbeat and inclusive of all abilities
  • Reviewers note higher staffing levels than nearby facilities
  • Close proximity to Hilo Benioff Medical Center

The Bad

  • One report of a severe 2020 COVID-19 outbreak with many resident deaths

AI-generated from reviews and community data.

About Yukio Okutsu Veterans State Home

Yukio Okutsu State Veterans Home in Hilo, Hawaii is a nursing care facility providing high quality nursing and personal care services to veterans. The home is VA and Medicare/Medicaid certified and came under the management of the East Hawaii Region of Hawaii Health Systems Corporation as of January 1, 2021.

The facility is located at 1180 Waianuenue Avenue, below Hilo Benioff Medical Center, and operates with a commitment to honoring veterans through dedicated and compassionate care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.6overall · 30 ratings combined

4.6★ on Google (30)

NS Mc

Sep 2020

via Google

As of 9/8/20 this facility had 74 residents, 58 have tested positive for COVID-19 and 9 of those have died. Avalon HealthCare keeps saying they are working “tirelessly to protect” residents but the 78.3% rate of infection is proving their statements false. Protect the vets in your family by keeping them away from this place!

A N

Mar 2020

via Google

They served their country. There’s no better way to thank them for their services than serving them back. Yukio Okutsu State Veterans Home is the best place for our wounded warriors. With the best quality of care provided by staff who’s team work is just amazing! Yukio provides clean, comfortable, safe and secure home away from home.

Mireille Desjardins

Mar 2020

via Google

Quality of care and residents well being are the main values of this facility. Lots of activities that are well adapted for all and help from staff/volunteers to include everyone no matter their mental/physical capacity. I wish my grandparents lived there.

David Pettijohn

Mar 2020

via Google

The only state Veterans Home in Hawaii these folks take pride in serving the veterans every day. Their staffing levels are so much higher than everyone else in the area. They are definitely five star! The facility is really close to the hospital too. There is a feeling of Aloha as soon as you enter the building!

Mona Livsey

May 2019

via Google

I found the staff extremely kind and generous. My Mother is here for a short stay while she relearns to basics after breaking her hip. Rehabilitation here is encouraging. I truly feel they (Rehab)care about their patients. Their Dietary department is very accommodating, their Activities group are always so upbeat and friendly. The CNA's and Nurses are incredibly kind, always helpful!

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Frequently Asked Questions

What types of care does Yukio Okutsu Veterans State Home offer?

Yukio Okutsu Veterans State Home offers Skilled Nursing / Long Term Care.

Where is Yukio Okutsu Veterans State Home located?

Yukio Okutsu Veterans State Home is located at 1180 Waianuenue Avenue in Hilo, Hawaii.

What do families say about Yukio Okutsu Veterans State Home?

Families of veterans generally praise the kind, attentive staff, rehabilitation support, and upbeat activities at this state-run veterans home in Hilo. Most reviews are highly positive, though one older review raised serious concerns about a 2020 COVID-19 outbreak at the facility.

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