Penney Mendez
May 2026
The facility was very clean. and the staff was very attentive making sure that everyone was busy and happy and taken care of entertained. every time I go there it's very busy.
Hale Anuenue Restorative Care Center
1333 Waianuenue Avenue4.7(128 ratings)· Hilo average: 4.3
Part of Life Care Centers of America · 147 communities · 4.5★ average
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 120
- Inspections
- View history (35 citations)
- Location
- Directly across the street from local hospital
- Rehab equipment
- On-site AlterG anti-gravity treadmill device
- Physician access
- On-site physician for faster care
CMS Care Compare
What Families Think
Families and visitors consistently describe Hale Anuenue as clean, odor-free, and staffed by friendly, attentive employees who go out of their way for residents. One visitor did raise a concerning report about infrequent bathing, noting it may echo a pattern seen elsewhere, but the bulk of feedback centers on cleanliness and attentive care.
The Good
- Consistently described as clean with no odors
- Friendly, attentive staff noted by multiple visitors
- Residents kept busy and engaged
- Excellent, above-and-beyond care reported by long-term visitor
The Bad
- One report of resident not bathed for five days
- Reviewer noted this may be a recurring hygiene issue
AI-generated from reviews and community data.
Hale Anuenue Restorative Care Center is a senior living community in Hilo, Hawaii offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 128 reviews.
About Hale Anuenue Restorative Care Center
Hale Anuenue Restorative Care Center is a skilled nursing home and rehabilitation facility located in Hilo, Hawaii, offering short-term rehabilitation, long-term care, and post-operative recovery. The facility is situated directly across the street from the local hospital and provides 24-hour skilled nursing care.
The center focuses on inpatient and outpatient rehabilitation services. It features state-of-the-art rehabilitation equipment, including the AlterG device, and maintains an on-site physician to ensure faster and more convenient patient and resident care.
An in-house team of therapists and nurses develops individualized care plans tailored to the specific goals and needs of each resident and patient. The facility emphasizes creating a home-like environment where residents and patients feel welcome and supported throughout their stay.
Hilo, where Hale Anuenue is situated, is the oldest city in the Hawaiian archipelago and the largest city on the island of Hawaii, offering a well-established community setting.
Types of Care at Hale Anuenue Restorative Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Hale Anuenue Restorative Care Center
4.7overall · 128 ratings combined
4.7★ on Google (128)
Clyde Yamada
May 2026
Very helpful and friendly staff. Clean and professional environment taking great care of our Mom.
Mona Costa
May 2026
Staff and workers were very friendly. Facility looks and feel clean, no bad odor in the AIR. My SISTERS and I ENJOYED OUR VISIT. WE WILL VISIT AGAIN IN THE NEAR FUTURE. ALOHA
Felicia Abrojena
Apr 2026
I visited a friend here for the first time and had a very positive initial impression. The facility is clean, well-maintained, and all the staff I encountered were friendly and helpful. However, my friend, who is in her 90s, shared that she has not been given a bath in five days, which is very concerning. After reading other reviews, it appears this may be an ongoing issue. I hope this is addressed promptly, as proper hygiene care is essential for residents' health and dignity.
Emma Sousa
Mar 2026
The management and staff takes excellent care of their residents. I was there for a month so I know. I could see that my friend whom I visited with is being provided excellent care. They go that extra mile.
Government Inspection History
4 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 2, 2024Fire Safety StandardHealth Standard17 citations
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 18, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 18, 2024
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Aug 8, 2023Health Complaint3 citations
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Dec 2, 2022Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022
Jul 16, 2021Fire Safety StandardHealth Standard9 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Aug 13, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Aug 13, 2021
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Hale Anuenue Restorative Care Center offer?
Hale Anuenue Restorative Care Center offers Skilled Nursing / Long Term Care.
Where is Hale Anuenue Restorative Care Center located?
Hale Anuenue Restorative Care Center is located at 1333 Waianuenue Avenue in Hilo, Hawaii.
What do families say about Hale Anuenue Restorative Care Center?
Families and visitors consistently describe Hale Anuenue as clean, odor-free, and staffed by friendly, attentive employees who go out of their way for residents. One visitor did raise a concerning report about infrequent bathing, noting it may echo a pattern seen elsewhere, but the bulk of feedback centers on cleanliness and attentive care.
How did Hale Anuenue Restorative Care Center do on recent health and safety inspections?
Hale Anuenue Restorative Care Center had 4 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Hale Anuenue Restorative Care Center?
Submit the Request Information form on this page to connect with Hale Anuenue Restorative Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hale Anuenue Restorative Care Center? Claim this listing to update photos, pricing, and details. It's free.
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