Yale New Haven Health - Health at Home Southeast
403 N Frontage Road4(4 ratings)· Waterford average: 3.9
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1966
Home Health Compare
Yale New Haven Health - Health at Home Southeast is a home health agency serving Waterford, Connecticut offering Home Health. Families rate it 4.0 out of 5 across 4 reviews.
About Yale New Haven Health - Health at Home Southeast
Yale New Haven Health - Health at Home Southeast is a Medicare-certified home health agency serving Waterford, CT and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Yale New Haven Health - Health at Home Southeast 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Yale New Haven Health - Health at Home Southeast
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Yale New Haven Health - Health at Home Southeast
4overall · 4 ratings combined
4★ on Google (4)
No reviews yet for this community. Be the first.
Medicare Quality of Care
Yale New Haven Health - Health at Home Southeast is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency90%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety86%US 82%
344 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community88%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral93%US 94%
- Patients got better at walking or moving around86%US 83%
- Patients got better at getting in and out of bed88%US 83%
- Patients got better at bathing89%US 86%
- Patients' breathing improved90%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations81%US 61%
Service area
Yale New Haven Health - Health at Home Southeast reports serving 22 ZIP codes, including East Lyme, Gales Ferry, Groton, Ledyard, Mashantucket, Montville, Mystic, New London, Niantic, North Stonington and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077015. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Yale New Haven Health - Health at Home Southeast offer?
Yale New Haven Health - Health at Home Southeast offers Home Health.
Where is Yale New Haven Health - Health at Home Southeast located?
Yale New Haven Health - Health at Home Southeast is located at 403 N Frontage Road in Waterford, Connecticut.
Does Medicare cover care from Yale New Haven Health - Health at Home Southeast?
Yes. Yale New Haven Health - Health at Home Southeast is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Yale New Haven Health - Health at Home Southeast?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Yale New Haven Health - Health at Home Southeast?
Submit the Request Information form on this page to connect with Yale New Haven Health - Health at Home Southeast and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Yale New Haven Health - Health at Home Southeast? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Waterford.
Harbor Village Rehabilitation & Nursing Center
New London, Connecticut1.7 mi
4.6(112)
Skilled Nursing / Long Term Care
Beechwood Health & Rehabilitation Center
New London, Connecticut1.7 mi
4.6(77)
Skilled Nursing / Long Term Care
Thames Edge at Fairview
Groton, Connecticut1.9 mi
Independent Living
Atria Crossroads Place
Waterford, Connecticut2 mi
4.3(31)
Assisted LivingIndependent LivingMemory Care
Greentree Manor Nursing and Rehabilitation
Waterford, Connecticut2.2 mi
4.2(139)
Skilled Nursing / Long Term Care
Civita Care Bayview
Waterford, Connecticut2.2 mi
3.5(42)
Skilled Nursing / Long Term Care