3.6(19 ratings)· Guilford average: 3.3
1 / 5Reviews of this home health and hospice provider are sharply mixed: several families describe attentive, well-trained aides who quickly arranged round-the-clock care and helped relatives through difficult transitions, while one family reported a distressing hospice experience marked by poor communication and rude staff. Overall the Google rating sits at 3.6 from a small number of reviews.
AI-generated from reviews and community data.
Yale New Haven Health - Health at Home , Guilford is a home care agency serving Guilford, Connecticut offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.6 out of 5 across 19 reviews.
Yale New Haven Health - Health at Home in Guilford, Connecticut provides home health and hospice services, offering care for individuals who need support while remaining in their own homes.
Families report notably mixed experiences. Several describe exceptionally attentive and compassionate staff, one family felt "incredibly comfortable leaving my grandparents at home with them" and praised aides as "well-trained and experienced and also lovely people." Families consistently emphasize responsive administration and the confidence that comes from professional, caring providers. Training and ongoing support for caregivers was also highlighted as thorough and beneficial.
However, one family's recent hospice experience was markedly different, citing unresponsive communication, unmet care tasks, and difficult interactions during an emotionally vulnerable time. With a 3.6 out of 5 Google rating across 19 reviews, the community shows strong capability but appears to have inconsistencies in service quality that families should explore carefully during their selection process.
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Help Me Choose3.6overall · 19 ratings combined
3.6★ on Google (19)
Josh Smereczynsky
Jul 2026
A terrible experience. As my mother lays dying, I have found myself begging for help via dozens of phone calls, had staff lie about performing tasks and at one point was yelled at by staff while trying to explain what we needed. I would strongly recommend you avoid them for at home hospice care.
Anne W
Apr 2022
I am very grateful to have been able to attend the comprehensive and hands on training classes. I really enjoyed both my instructors. I feel more confident learning a few new things that my amazing clients in the past didn’t need but my new fantastic ones may. It makes you feel more comfortable in the field and it allows us to provide even better care for our clients. The support we have at Lifetime is really great and really strong. They have the compassion and that knowledge to lead us successfully.
Francesco Camperlingo
Mar 2020
This was a 5 star service from the moment I contacted them to the very last day's service. The staff is professional, caring, empathetic, flexible, and really, really amazing. The aids were wonderful. I had such a great experience and felt incredibly comfortable leaving my grandparents at home with them. While they were there I knew that I had nothing to worry about. This is such a stressful time, at least for me, finding people to rely on and qualified to care for my loved ones. You don't want to make mistakes, want to make the best decisions for them, and need guidance. I would 100% recommend Lifetime Care at Home. Thank you to Kim, Chris, and all the aides, especially Judy.
TERRI Alpert
May 2019
We had just moved my parents into a lovely assisted living facility and two days later my dad was rushed to the hospital with heart failure. Mom had dementia and saw very confused in her brand new home. My sisters and I knew mom needed to become acclimated to her new environment and much as it would have been easier to bring her to one of our homes creating new routines in her new surroundings works be essential. We reached out to Lifetime Care and they were able to get 24/7 coverage put in place in a heartbeat.. Every car give was wonderful. Dad came home from the hospital but needed dialysis and was very weak and not thinking clearly for a while. The lifetime care aides were able to adapt to the distinct needs of each of my parents In time, my parents developed a weekday favorite, Luana, and they have really bonded. As dad 's health has returned and as mom has become acclimated to the new home, they have gradually reduced their use of the aides. Lifetime care has been wonderful to work with whatever their needs. My sisters, my parents and I all recommend lifetime care most highly!
Sara Dumont
Feb 2019
My family and I have been extremely happy with Lifetime Care at Home’s services which we are using for my 93-year-old mother who needs a fulltime aide. Not only are the aides well-trained and experienced and also lovely people, but the administrative side is always very responsive to any concerns. We feel completely comfortable trusting that my Mum will be well cared for, and by individuals who are warm and giving as well as completely professional. I have no complaints at all about this company and recommend them very highly!
Yale New Haven Health - Health at Home , Guilford offers At-Home Care.
Yale New Haven Health - Health at Home , Guilford is located at 753 Boston Post Rd in Guilford, Connecticut.
Reviews of this home health and hospice provider are sharply mixed: several families describe attentive, well-trained aides who quickly arranged round-the-clock care and helped relatives through difficult transitions, while one family reported a distressing hospice experience marked by poor communication and rude staff. Overall the Google rating sits at 3.6 from a small number of reviews.
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