MyLivingChoice

The Guilford House

109 West Lake Avenue

3.4(45 ratings)· Guilford average: 3.3

The Guilford House, photo 11 / 5

Quick Facts

Total units
75
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
75
Rehab Therapy
On-site physical therapy for short-term rehab stays
Stay Type
Offers short-term rehabilitation in addition to long-term care

What Families Think

Families describe The Guilford House as a skilled nursing and short-term rehab community where staff go above and beyond, especially during end-of-life care and physical therapy recovery. Reviewers repeatedly praise the compassion of nurses, aides, and therapists, as well as the quality of the food. The overall 3.4-star Google rating from 45 reviews suggests experiences vary more broadly than the glowing excerpts shared here.

The Good

  • Highly praised physical and occupational therapy team
  • Compassionate, attentive nursing staff noted by multiple families
  • Strong support during end-of-life care
  • Food quality repeatedly complimented by residents and families
  • Staff described as treating residents with warmth and dignity

The Bad

  • Overall 3.4-star rating suggests more mixed experiences than reviews shown
  • No published pricing information available

AI-generated from reviews and community data.

The Guilford House is a senior living community in Guilford, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 45 reviews.

About The Guilford House

The Guilford House is a skilled nursing and long-term care facility in Guilford, Connecticut, with a licensed capacity of 75 residents. It serves both short-term rehabilitation and longer-term residents, offering physical therapy and nursing care.

Families consistently praise the quality of rehabilitation services and the warmth of the staff. Physical therapists are described as patient and encouraging, with documented progress in mobility and strength for residents completing short-term stays. One family noted their mother progressed from unable to walk to walking with a walker during her rehabilitation. Nurses, aides, and therapists are characterized as caring, kind, and approachable. Food quality emerges as a notable strength, one family wrote, "This is the first rehab he has been in that has amazing food." Long-term residents and their families also speak to feeling safe and supported throughout their stays.

The Guilford House holds a 3.4 out of 5 Google rating based on 45 reviews. The highest-rated feedback comes from families of both short-term rehabilitation patients and long-term residents, reflecting positive experiences across the community's care spectrum.

Types of Care at The Guilford House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Guilford House

3.4overall · 45 ratings combined

3.4★ on Google (45)

Michele Portocarrero

Feb 2026

via Google

My 99-year-old mother stayed at The Guilford House for short-term rehabilitation and had a truly wonderful experience. When she first arrived, she was unable to walk. Thanks to the incredible therapists — who were patient, encouraging, and so very kind — she left walking with the assistance of a walker. We were beyond grateful for her progress. During her second stay, my mother was much more fragile, suffering from fractured vertebrae and in a declining state. Once again, the staff at The Guilford House could not have been more compassionate, attentive, and caring. They didn’t just provide medical care — they treated her with warmth and humanity. They would hug her, joke with her, and make her feel valued and loved. This was not her first rehabilitation facility, and I can honestly say The Guilford House is far superior to others on the shoreline. The facility is very clean, and the food is excellent as well. What moved me most — and prompted me to write this review — was what happened at the end of her life. I received a call from a nurse telling me I should come immediately. There was 14 inches of snow on the ground, and I’m sure she could hear the panic in my voice. An employee selflessly volunteered to drive and pick me up, braving the snow and icy roads so I could be there. When I arrived, a staff member was sitting beside my mother, holding her hand as she was transitioning. Because of their extraordinary compassion and willingness to go above and beyond, I was able to be with my mother when she peacefully crossed over. The Guilford House gave me the greatest gift a daughter could receive in that moment. I will be forever thankful to the remarkable, caring staff for their kindness, professionalism, and humanity.

Suzan Dobreuenaski

Sep 2025

via Google

Currently my husband is a temporary resident here. Everyone has been excellent. The staff is so caring. This is the first rehab he has been in (#4) that has amazing food. He looks forward to the weekly menu. Thanks Guilford House!!

Deb L.

Apr 2025

via Google

A family member recently had a 3 week short term rehab stay at The Guilford House . Having excellent physical therapy for strength and balance was sorely needed and the team exceeded our expectations! Kathy was his daily PT “angel” who was equally tough and knowledgeable as well as caring and patient. The nurses and aides were warm, approachable, caring , very kind and thoughtful . Chef Jeff checked in with him regularly…and while every meal wasn't a favorite - he was pleasantly surprised and truly very happy with the quality of the meals and the selections! Great PT , good food and caring nurses and aides - it was just what he needed! 😃 I rarely write a review but was so pleased with the whole team there I just had to take the time to share in hopes of perhaps helping another family who may need rehab in the future. Administrator Nathan Moffie and his team ( sorry I don’t remember all of their names ! ) but all are really dedicated to their patients and it was a blessing that my family member was at The Guilford House! Thank you so much! 😃

Find Your Affinity

Jan 2025

via Google

I can’t express enough how grateful I am for the exceptional care and compassion shown to my loved one at The Guilford House. From the moment we walked through the doors, it was clear that the staff was not only highly professional but genuinely caring. They went above and beyond to ensure my loved one felt safe, respected, and supported throughout the entire recovery process. Every nurse, therapist, and even doctor took the time to get to know my loved one’s specific needs and treated them with the utmost kindness and dignity. The level of personalized care was incredible, and it truly made a difference in their recovery. The team was always available to answer questions, offer reassurance, and provide guidance. It was clear that they were invested in my loved one's well-being, not just as a patient, but as a person. What stood out most was the compassion. The environment was warm, welcoming, and full of positivity, which helped my loved one stay motivated during some tough moments. The therapists were not only experts in their field but also incredibly patient and encouraging, ensuring that every step of the journey felt manageable. Thanks to the outstanding care at The Guilford House, my loved one has made significant progress, and we are forever grateful. If you are looking for a rehab facility where your loved one will receive the highest level of care, respect, and compassion, I cannot recommend this place enough. It’s truly a place where healing happens—not just physically, but emotionally as well. Thank you for your kindness start to finish.

Laurie Page

Dec 2024

via Google

My mom, Barbara Jean, lived at The Guilford House her last 3.5 years and passed while there a week ago. As heartbroken we were we cannot say enough about the loving care she received from all her caregivers. She felt safe, well cared for and made many friends (with the staff as she liked to stay in her room). Mom had a good sense of humor and always tried to have fun and was was appreciative and thankful always. I thank the staff very much for their loving care. I cannot thank them enough, especially Laura, the nurse whom was her nurse from first entertaining for short term rehab until her death, hugging her and letting Barb know she was very loved

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Government Inspection History

6 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 22, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

Oct 15, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

Jan 8, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2024

Oct 23, 2023Fire Safety StandardHealth Standard21 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Include a process for Emergency Preparedness collaboration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Establish emergency prep training and testing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 11, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Dec 11, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Dec 11, 2023

Sep 27, 2021Fire Safety StandardHealth Standard16 citations
  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 19, 2021

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 19, 2021

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2021

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021

  • Give residents a notice of rights, rules, services and charges.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2021

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

May 17, 2019Fire Safety StandardHealth Standard14 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2019

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2019

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2019

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2019

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2019

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2019

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2019

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Guilford House offer?

The Guilford House offers Skilled Nursing / Long Term Care.

Where is The Guilford House located?

The Guilford House is located at 109 West Lake Avenue in Guilford, Connecticut.

What do families say about The Guilford House?

Families describe The Guilford House as a skilled nursing and short-term rehab community where staff go above and beyond, especially during end-of-life care and physical therapy recovery. Reviewers repeatedly praise the compassion of nurses, aides, and therapists, as well as the quality of the food. The overall 3.4-star Google rating from 45 reviews suggests experiences vary more broadly than the glowing excerpts shared here.

How did The Guilford House do on recent health and safety inspections?

The Guilford House had 6 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Guilford House?

Submit the Request Information form on this page to connect with The Guilford House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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