Michele Portocarrero
Feb 2026
My 99-year-old mother stayed at The Guilford House for short-term rehabilitation and had a truly wonderful experience. When she first arrived, she was unable to walk. Thanks to the incredible therapists — who were patient, encouraging, and so very kind — she left walking with the assistance of a walker. We were beyond grateful for her progress. During her second stay, my mother was much more fragile, suffering from fractured vertebrae and in a declining state. Once again, the staff at The Guilford House could not have been more compassionate, attentive, and caring. They didn’t just provide medical care — they treated her with warmth and humanity. They would hug her, joke with her, and make her feel valued and loved. This was not her first rehabilitation facility, and I can honestly say The Guilford House is far superior to others on the shoreline. The facility is very clean, and the food is excellent as well. What moved me most — and prompted me to write this review — was what happened at the end of her life. I received a call from a nurse telling me I should come immediately. There was 14 inches of snow on the ground, and I’m sure she could hear the panic in my voice. An employee selflessly volunteered to drive and pick me up, braving the snow and icy roads so I could be there. When I arrived, a staff member was sitting beside my mother, holding her hand as she was transitioning. Because of their extraordinary compassion and willingness to go above and beyond, I was able to be with my mother when she peacefully crossed over. The Guilford House gave me the greatest gift a daughter could receive in that moment. I will be forever thankful to the remarkable, caring staff for their kindness, professionalism, and humanity.

