456 Wayne Avenue
3.8(50 ratings)· Crossville average: 4.5
CMS Care Compare
Reviews of WyndRidge Health & Rehab Center are sharply mixed, with several families praising deeply personal, compassionate care, including complex cases like dementia and ALS, while other reviewers raise serious concerns about understaffing, facility upkeep, and one report of a resident's medications being changed without notice. Overall Google ratings sit at 3.8 to 4 out of 5 across dozens of reviews.
AI-generated from reviews and community data.
WyndRidge Health & Rehab Center is a senior living community in Crossville, Tennessee offering Skilled Nursing / Long Term Care. Families rate it 3.8 out of 5 across 50 reviews.
WyndRidge Health & Rehab Center is a skilled nursing / long term care community in Crossville, Tennessee. The community is licensed for up to 157 residents.
Families rate WyndRidge Health & Rehab Center 4 out of 5 based on 55 Google reviews.
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Help Me Choose3.8overall · 50 ratings combined
3.8★ on Google (50)
Stacy
Jun 2026
DO NOT PUT YOUR LOVED ONES HERE WITHOUT CONSTANT OVERSIGHT!!! I JUST GOT ADMITTED TO THIS PLACE YESTERDAY AND HAVE NOT BEEN GIVEN BUT 1 OF MY PAIN MEDICATIONS AND THE PA JUST CAME IN AND SAID THEY SCRAPPED ALL OF MY OEDERS FROM THE HOSPITAL FOR MY MEDICATION!!! DO NOT RRUST THIS PLACE TO YOUR LOVED ONES COMFORT AND PROGRESS!
Jan Madden
Apr 2026
What amazing, caring staff at Wyndridge! Eddie in the kitchen is so pleasant and fun, caring about the residents enjoying their meals. Bryan is so gentle and wants everyone to have an opportunity to participate in activities. Kayla & Rebecca are awesome. And words can’t express the appreciation we have for Jessica, Marilyn, Erica, Jordan, Brittney, & the other nurses & caregivers. Amy, too, has made the business side of things seamless. While the decision and need for permanent residency in a nursing home isn’t anyone’s dream, we are so thankful for compassionate care we’ve seen from all the Wyndridge staff.
makalah guy
Apr 2026
If you love your family members do not bring them here. Residents do not have enough care. Theres retaliation to Residents who speak out. To my knowledge their currently under investigation.
Faye Kennedy
Jan 2026
The nurses do their best. They are understaffed horribly. The facility is depressing. Almost no cheerful colors throughout the building. It definitely needs a makeover.
Rafeeq Ayoub
May 2025
My family is deeply grateful for the exceptional care provided by Wyndridge Health and Rehabilitation Center in Crossville, TN, for my father during the two months he was with them before his peaceful passing. As an ALS patient reliant on a ventilator and feeding tube, his condition was challenging, yet the staff at Wyndridge ensured he was always clean, comfortable, and bedsore-free. They meticulously managed his ventilator and feeding tube, keeping both well-maintained and hygienic. A special thank you to Steven and the respiratory therapists, whose kindness, knowledge, respect, and compassion made a profound difference. The nurses and entire staff were consistently professional, caring, and attentive, creating a supportive environment for my father and our family. We wholeheartedly recommend Wyndridge for their outstanding care and dedication.
4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Construct fire resistant interior walls.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Provide at least two remote exits on each floor or fire section of the building.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Conform to length requirements for dead end corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2023
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 1, 2023
Conduct risk assessment and an All-Hazards approach.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2023
Have an alternate power supply for its alarm system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2022
Develop a communication plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2019
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2019
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
WyndRidge Health & Rehab Center offers Skilled Nursing / Long Term Care.
WyndRidge Health & Rehab Center is located at 456 Wayne Avenue in Crossville, Tennessee.
Reviews of WyndRidge Health & Rehab Center are sharply mixed, with several families praising deeply personal, compassionate care, including complex cases like dementia and ALS, while other reviewers raise serious concerns about understaffing, facility upkeep, and one report of a resident's medications being changed without notice. Overall Google ratings sit at 3.8 to 4 out of 5 across dozens of reviews.
WyndRidge Health & Rehab Center had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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