MyLivingChoice

Windsor Park Rehab & Nursing Center

212 40 Hillside Avenue

3.7(36 ratings)

Windsor Park Rehab & Nursing Center, photo 11 / 6

Quick Facts

Total units
70
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
70

Windsor Park Rehab & Nursing Center is a senior living community in Queens Village, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.7 out of 5 across 36 reviews.

About Windsor Park Rehab & Nursing Center

Windsor Park Rehab & Nursing Center is a skilled nursing / long term care community in Queens Village, New York. The community is licensed for up to 70 residents.

Families rate Windsor Park Rehab & Nursing Center 3.7 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Windsor Park Rehab & Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Windsor Park Rehab & Nursing Center

3.7overall · 36 ratings combined

3.7★ on Google (36)

nilsa navarro

Apr 2026

via Google

My husband went to this nursing home for a short term many times over he would call on the nurses for help and he would call me many times over during the morning hours. I be listening to my husband scream for help and no one would come to his aid. They so called therapy was lousy my husband was never going to walk out of there my husband caught UTI there because they barely cleaned him correctly. The last time I went to visit he was non responsive and I told them to call an ambulance. When he gets to Emergency, the doctor literally told me he was so sick they had to put three different IVS. I thought I was going to lose my husband due to the non care and negligence of the staff there. They didn’t take good care of him at all. The place smelled and they didn’t cleaned as often as need it. I would t recommend this place to any elderly more so if the can’t do for themselves.

Carly Navarro

Apr 2026

via Google

This is the WORST Nursing Home I could EVER go to. My Grandpa went to this home because he got very sick. This was the closest nursing home with good reviews so we believed it was good till the last day. Everyone already felt off about the place. It smelt bad, was not even cleaned properly, and the staff does not even pay attention to the patients. My grandpa called near 2 or 3:00 in the morning. He called about 4 times to other family members of mine. He stated that he was in a different room and screaming for help repetitively. After, one of the staff was put on the phone. They said he was complaining when he didn’t know anything at the moment. The last day we went, he didn’t even know who we were. How could this get 5 star reviews? Please don’t send your loved ones here if you don’t want it to end by a hospital trip or having to go to another home.

ANITA R

Feb 2024

via Google

This is the worst nursing home I have ever seen. They are understaffed and not equipped to handle dementia, alzimers patient. They don't care about the elderly care, I've seen prisoner's in there received better treatment. I have caught them lied to me and my family 3 times about my father care DO NOT SEND YOUR LOVE ONES TO THIS NUSING HOME.

Love Joans

Sep 2022

via Google

I've been in many different nursing homes. Windsor Park treats their patients and their families like family. The nursing department us available 24 hours for any questions and concerns the families may have. The administrator knows every detail about every patient and also takes great pride in knowing that families are happy with the outcome of their loved ones care. It's a great place to have your loved ones reside.

Sharon Sanders

Sep 2022

via Google

Windsor Park rehab is fit for a DOG. I call the Health Department yesterday. The rooms are dirty housekeeping doesn’t clean well at all, clean my mom’s side of the room yesterday. The NURSES don’t seem to care. My mom is a diabetic they wouldn’t give her insulin when her blood sugar was 209 stating that they had to call the doctor, yesterday it was 223 they give her the regular dose 3 until. I feel the patient who are confined to the bed get the worst treatment . I don’t even to talk to anyone their , I have pictures of the things my mom experienced. They would even give her ice for her juice . PLEASE DON’T SEND YOUR LOVE ONE THEIR THE WORST. Sharon Brown

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Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 3, 2024Fire Safety StandardHealth Standard5 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 27, 2024

Jun 30, 2024Health Complaint8 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 5, 2024

  • Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 5, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 5, 2024

Oct 24, 2023Health Complaint3 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2023

Sep 1, 2022Fire Safety StandardHealth Standard4 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022

Oct 29, 2019Fire Safety StandardHealth Standard1 citation
  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor Park Rehab & Nursing Center offer?

Windsor Park Rehab & Nursing Center offers Skilled Nursing / Long Term Care.

Where is Windsor Park Rehab & Nursing Center located?

Windsor Park Rehab & Nursing Center is located at 212 40 Hillside Avenue in Queens Village, New York.

How did Windsor Park Rehab & Nursing Center do on recent health and safety inspections?

Windsor Park Rehab & Nursing Center had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor Park Rehab & Nursing Center?

Submit the Request Information form on this page to connect with Windsor Park Rehab & Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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