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Windsor Nursing and Rehabilitation Center of Bastrop

400 Old Austin HWY

3.8(26 ratings)· Bastrop average: 4.1

Part of Wellsential Health · 67 communities · 4.3★ average

Windsor Nursing and Rehabilitation Center of Bastrop, photo 11 / 5

Quick Facts

Total units
96
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
96
Respite care
Offers short-term respite stays via hospice referral

What Families Think

Reviews for Windsor Nursing and Rehabilitation Center of Bastrop are mixed, with families praising friendly staff, cleanliness, and a positive respite-care experience, while others report serious lapses in basic care such as slow response times and unaddressed wounds. The facility's 3.8 rating reflects this split between strong personal service from some staff and inconsistent nursing follow-through.

The Good

  • Staff described as warm and welcoming
  • Admissions counselor praised for clear communication
  • Facility noted as clean with no nursing-home odor
  • Therapists highlighted as skilled and attentive
  • Positive respite care experience through hospice

The Bad

  • Reports of slow call light response times
  • One report of an untreated open wound for 14 days
  • One report of bed sores developing from neglect
  • Reports food served cold or of poor quality
  • Difficulty reaching administrator to address concerns

AI-generated from reviews and community data.

Windsor Nursing and Rehabilitation Center of Bastrop is a senior living community in Bastrop, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.8 out of 5 across 26 reviews.

About Windsor Nursing and Rehabilitation Center of Bastrop

Windsor Nursing and Rehabilitation Center of Bastrop is a 96-bed skilled nursing and long-term care facility in Bastrop, Texas. It serves patients recovering from acute illness and those requiring ongoing care.

Family experiences at Windsor divide notably. Several families praise the warmth of the staff, describing encounters where caregivers were attentive, respectful, and went out of their way to help residents eat and engage in activities. One family wrote, "the communication with Amber Robinson, the Admissions Counselor has been outstanding." Meal preparation tailored to individual needs and a clean facility appear consistently in positive accounts. At the same time, other families report serious concerns: inadequate wound care, residents left unchanged for extended periods, and lapses in basic hygiene. A few families noted bed sores developed during stays and questioned whether caregivers were handling residents with appropriate care and dignity.

The facility holds a 3.8 out of 5 Google rating across 26 reviews. The range of experiences, from deeply grateful to severely disappointed, suggests outcomes may vary depending on department, staff member, or circumstances of stay. Prospective families should ask detailed questions about care protocols and, if possible, observe day-to-day practices firsthand.

Types of Care at Windsor Nursing and Rehabilitation Center of Bastrop

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Windsor Nursing and Rehabilitation Center of Bastrop

3.8overall · 26 ratings combined

3.8★ on Google (26)

Susan Gill

Jun 2026

via Google

My 91 year old mother recently stayed for a five night respite stay through hospice. Each staff member that we encountered was welcoming and friendly. Lots of smiles. My mother has expressed how kind everyone was to her. Her meals were prepared with her personal needs in mind. There are opportunities for socialization and games! All of my questions were answered and they were also very supportive of me as it was our first experience with respite care. I was really impressed with the cleanliness of the facility, no nursing facility odor or overpowering chemical clean smell. Just fresh and clean. I highly recommend Windsor in Bastrop.

Melissa Hewitt

May 2026

via Google

All of the staff were very attentive to my mom during her stay. They went above and beyond to get her to eat her food, and were so respectful. The facility was extremely clean, and the residents were all kept clean as far as I observed. Everyone was very welcoming, and friendly. If I have a need for my mom to stay in a nursing facility again, I will definitely choose to return to this one. Big thanks to the staff!

becky Boren

Sep 2025

via Google

This place is horrible they put me in a room and basically forgot about me. I had an open wound that for 14 days did not doctor it. They would not let me sit in a wheelchair in my room. I would go hours and not have them change me. When I was finally left after 14 days of therapy and a Iv. They sent me home with what was left of my medications I asked them about a medication I take at night was told they got rid of it. I have tried to talk to the administrator and they tell me he is not there. Think twice before you put one of love ones in this place.

Annie Cantu

Jul 2025

via Google

Therapist were amazing. Some RN's were amazing as well but there were others that were not so great, took forever to answer the call light. Food was not good most of the time and always cold.

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Government Inspection History

5 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 5, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity H of L: actual harm, patternFound during a complaint inspectionPast Non-Compliance

Jul 17, 2025Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 24, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 24, 2025

Mar 30, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025

Jun 11, 2024Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 18, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 18, 2024

Apr 27, 2023Fire Safety StandardHealth Standard5 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 28, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 21, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor Nursing and Rehabilitation Center of Bastrop offer?

Windsor Nursing and Rehabilitation Center of Bastrop offers Skilled Nursing / Long Term Care.

Where is Windsor Nursing and Rehabilitation Center of Bastrop located?

Windsor Nursing and Rehabilitation Center of Bastrop is located at 400 Old Austin HWY in Bastrop, Texas.

What do families say about Windsor Nursing and Rehabilitation Center of Bastrop?

Reviews for Windsor Nursing and Rehabilitation Center of Bastrop are mixed, with families praising friendly staff, cleanliness, and a positive respite-care experience, while others report serious lapses in basic care such as slow response times and unaddressed wounds. The facility's 3.8 rating reflects this split between strong personal service from some staff and inconsistent nursing follow-through.

How did Windsor Nursing and Rehabilitation Center of Bastrop do on recent health and safety inspections?

Windsor Nursing and Rehabilitation Center of Bastrop had 5 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor Nursing and Rehabilitation Center of Bastrop?

Submit the Request Information form on this page to connect with Windsor Nursing and Rehabilitation Center of Bastrop and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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