MyLivingChoice

Windsor Calallen

4162 Wildcat Dr

3.5(59 ratings)· Corpus Christi average: 4.1

Part of Wellsential Health · 67 communities · 4.3★ average

Windsor Calallen, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
120
Rehab therapy
On-site physical therapy team supports rehab patients
End-of-life care
Supports on-site hospice transition for aging in place

What Families Think

Reviews of Windsor Calallen describe a rehab-focused skilled nursing community where physical therapy and certain staff members are frequently praised, but several families report serious lapses in nursing responsiveness, hygiene care, and food quality. Experiences appear to vary widely depending on staffing on a given shift.

The Good

  • Physical therapy team praised for helping patients recover
  • Wound care nurse singled out for exceptional compassion
  • Many CNAs described as loving and attentive
  • Smooth transition to hospice allowed comfortable aging in place
  • Facility described as clean and pleasant-smelling

The Bad

  • Multiple reviewers say food often arrives cold and unappetizing
  • One report of a fall linked to slow call-light response overnight
  • One report of a resident left soiled for hours before being changed
  • One report of unexplained bruising discovered after a short stay
  • No published pricing information available

AI-generated from reviews and community data.

Windsor Calallen is a senior living community in Corpus Christi, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 59 reviews.

About Windsor Calallen

Windsor Calallen is a skilled nursing and long-term care facility in Corpus Christi, Texas, with a licensed capacity of 120 residents. The community offers rehabilitation services and maintains an Alzheimer's unit alongside its primary nursing care program.

Families consistently recognize individual staff members for compassionate care, particularly therapy teams, select CNAs, and nurses who go above and beyond in wound care and hospice transitions. One family wrote that a staff member "was always there" showing genuine concern for their daughter. Dietary and admissions staff also receive praise for their support and professionalism. However, reviews reflect significant inconsistency in care quality, with serious concerns about nighttime staffing ratios, medication errors, response times to call lights, and gaps in incident reporting and follow-up after falls.

The facility holds a 3.5-star rating across 59 Google reviews. While some families describe excellent rehabilitation outcomes and deeply caring individual providers, others report preventable incidents and inadequate monitoring that raise safety questions. Prospective residents and families should weigh the positive experiences against documented concerns about systemic oversight and staffing adequacy.

Types of Care at Windsor Calallen

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Windsor Calallen

3.5overall · 59 ratings combined

3.5★ on Google (59)

Isabel Alanis

Jun 2026

via Google

The staff that took care of my mom when she was at rehab were wonderful. The ladies at rehab that pushed her limits to help her to be able to walk and move again were amazing. The nurses and aides on Wing 1 were awesome. 👏

Jessica Owens

Jun 2026

via Google

My grandmother had a wonderful stay at W. Calallen. The staff were very friendly and attentive to her needs. Thank you for all your support Calallen!!

Billy Myers

Apr 2026

via Google

I had a good experience at Windsor while rehabilitating from my surgery. The employees were nice and helpful. I would especially like to recognize the Physical Therapy team for helping me get ready to go home.

Connie hernandez

Apr 2026

via Google

I had the privilege of meeting Miss Brenda S She was very nice today 10 out of 10 customer service. She was actually polite in my opinion in this industry and in nursing care industry it’s kind of hard because people don’t understand that when you’re overstimulated and overwhelmed you just need somebody to be patient and she was 10 out of 10 she answered all my questions and if I had any concerns, she told me to call back and she would help me. I would give her a Daisy star recommendation.

James Cockrum

Feb 2026

via Google

I love the staff working in the daytime they are so nice.Thank you, brittany and hailey you guys are so helpful. And this place needs more people like you , you guys treat me like a friend.And not just somebody at work!!

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Government Inspection History

13 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 13, 2026Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 14, 2026

Apr 8, 2026Health Complaint1 citation
  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026

Aug 21, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025

Aug 8, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2025

May 7, 2025Fire Safety StandardHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025

Apr 9, 2025Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025

Apr 4, 2025Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 5, 2025

Feb 20, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

Jul 1, 2024Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024

Mar 6, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 30, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024

Jan 25, 2024Health Complaint2 citations
  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2024

Nov 19, 2023Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023

Jan 20, 2023Fire Safety StandardHealth Standard2 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor Calallen offer?

Windsor Calallen offers Skilled Nursing / Long Term Care.

Where is Windsor Calallen located?

Windsor Calallen is located at 4162 Wildcat Dr in Corpus Christi, Texas.

What do families say about Windsor Calallen?

Reviews of Windsor Calallen describe a rehab-focused skilled nursing community where physical therapy and certain staff members are frequently praised, but several families report serious lapses in nursing responsiveness, hygiene care, and food quality. Experiences appear to vary widely depending on staffing on a given shift.

How did Windsor Calallen do on recent health and safety inspections?

Windsor Calallen had 13 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor Calallen?

Submit the Request Information form on this page to connect with Windsor Calallen and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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