MyLivingChoice

Windsor Care Center of Sacramento

501 Jessie Ave

2.7(113 ratings)

Windsor Care Center of Sacramento — photo 11 / 8

Quick Facts

Staff languages
Nurses fluent in Spanish, Tagalog, Korean, Igbo, Polish, Farsi

What Families Think

Reviews for Windsor Care Center of Sacramento are sharply divided: some families describe warm, dedicated staff and steady improvement for their loved ones, while many others report serious neglect, unreported falls, missing belongings, and difficulty reaching anyone by phone. The facility specializes in secured memory care and skilled nursing, and while a number of reviewers praise specific nurses and the Director of Nursing, the volume and severity of complaints about care quality and communication stand out.

The Good

  • Staff frequently praised as caring and dedicated
  • Secured unit designed for dementia and Alzheimer's residents
  • Some residents shown improved mobility and independence over time
  • Director of Nursing and social services singled out for praise
  • Multilingual nursing staff support diverse families

The Bad

  • Multiple reports of neglect, falls, and unexplained injuries
  • Several reviewers cite missing or stolen belongings
  • Several reviewers describe understaffing affecting care
  • Communication with families described as difficult, unanswered calls

AI-generated from reviews and community data.

About Windsor Care Center of Sacramento

The Windsor Experience. The Right Choice.

Windsor Care Center of Sacramento is one of only two facilities in Sacramento, California that specializes in offering secured alzheimer’s and dementia care. We specialize in offering care, rehabilitation, and skilled nursing to our residents who suffer with progressive stages of memory loss. We strive to help our residents increase their independence and reach their highest level of functionality.

Windsor Care Center of Sacramento was founded on a fundamental guiding principle: Your loved one is somebody special who deserves the very best and who will be treated with the utmost respect and dignity.

What makes Windsor Sacramento unique and separates us from other facilities is the ability to provide person-centered care with a loving touch. This is accomplished by having attentive and caring staff assembled.

In an effort to make as many residents feel at home as possible, our nursing staff is fluent in several languages. At least one nurse speaks Spanish, Tagalog, Korean, Igbo, Polish and Farsi.

Our dedicated alzheimer’s and dementia rehabilitation team work with some of the most complex post-surgical care needs have helped countless severe stroke patients restore to their highest level of function. We look forward to caring for your or your loved ones needs and appreciate your trust in allowing us to care for you.

Services

Patient Centered Care

At Windsor Care Center of Sacramento, we offer a full range of Nursing Services to our alzheimer’s and dementia care residents including: 24-hour skilled nursing care, pain management, diabetes management, dietary programs and much more. Our facility is unique in the fact that all of our residents are dementia and alzheimer’s patients. Our team is specially trained in working with progressive stages of memory loss, and we work with each resident to individualize their care plan.

Rehabilitation is a primary concern for all of us at Windsor. We believe that the more independent you feel the happier you are. Our physical therapists develop a program based on the individual needs of each alzheimer’s and dementia care resident. Our occupational therapists assist with activities of daily living (ADL) to help gain independence. Stroke, brain injuries, or respiratory illnesses can sometimes affect swallowing and ones ability to communicate. Our speech therapists work to help you regain as much independence as possible.

Often, residents arrive here thinking they just need to improve their physical capabilities. Once here you realize the happy environment improves your outlook on life. We employ energetic and friendly team members to ensure there are always Activities in which to participate. You’ll surely gain new friends in the staff and the other residents while participating in games, outings, and performances. Additionally, our Social Services team proactively helps with appointments, transportation, and discharge planning.

Secured Alzheimer’s and Dementia Care

Windsor Care Center of Sacramento is a leader in Secured Alzheimer’s and Dementia care. We are one of only two facilities in our area that specializes in dementia and alzheimer’s care.

Our staff is compassionate, and we understand that when someone is suffering with the progressive stages of dementia they will need support and assistance. We offer the care needed to help with this process. We offer services such as walking together, reminders for eating and drinking, help with managing sleep behavior, rehabilitation services, services to help as disease advances, and, most importantly, Windsor’s Personal Touch.

As a loved one is suffering from dementia and other related illnesses, it can be a taxing time for family members. We are there to help relieve those family caregivers. Using respite care can help you feel rested and not overburdened to enable you to be a better caregiver for your loved one.

Our knowledgeable and caring staff provide specific programs and purposeful activities in our secured unit tailored to the individual needs of your loved one. Be rest assured, because Windsor Care Center of Sacramento takes every measure to ensure your loved one’s safety. We have controlled access and secure courtyards with beautiful walking paths for the safety of your loved one.

The Windsor Approach to Great Care

 Windsor’s Rehabilitation Program

•    Professional Therapy Team specializing in Memory Care
•    Physical Therapy
•    Occupational Therapy
•    Respiratory Therapy
•    Speech Therapy
•    IV Therapy
•    Wound Care
•    Complex Post Surgical Needs
•    Pain Management
•    Stroke, Cardiac, Diabetic Care
•    Respite and Short Term Care

Windsor’s Personal Touch

•    Beautiful Secure Outdoor Environment
•    Recreational Therapy
•    Pet Therapy
•    Daily Activities
•    Personal Bedside TV’s
•    In House Movies
•    Beauty and Barber Shop
•    Business and Banking Services
•    Religious and Spiritual Services
•    Multi-lingual Staff
•    Volunteer Programs

Nursing Services

Caring and Healing

Our center is unique because the nursing services we provide are customized for those suffering with dementia or Alzheimer’s. We provide a high level of medical and nursing care. In an atmosphere that is appreciated by both residents and their families, physicians and other highly-skilled professionals monitor each patient.  Nurses and Certified Nursing Assistants provide skilled care as well as assistance with getting in and out of bed, feeding, bathing and dressing. A partial list includes these nursing services:

Some nursing services available in our center are:

•    Onsite medical director coordinates and improves medical services
•    Nutrition & hydration programs
•    Pain management
•    Model environment for nurse training
•    In-house, on-going continued learning courses and CNA training programs
•    Psychologist
•    Director of nursing oversees all aspects of healthcare within the facility
•    Laboratory testing and X-rays
•    Off-site dialysis
•    Hospice program
•    Diabetic management & education
•    Memory care
•    Wound care

Diabetes Management Our experienced nurses provide help with all aspects of managing diabetes including: blood glucose monitoring, insulin administration and tracking, exercise plan, menu planning, education, and more.

Dietary Program We provide meals to meet specific dietary and therapeutic needs, as directed by physicians. We also offer oral supplemental diets. There are regular nutritional assessments from our registered dietitian. Windsor’s skilled nursing staff provides compassionate, patient-centered care and is genuinely committed to returning patients to their lives as safely as possible.

Rehabilitation Services

Bridging the Gap to Home

Our rehab team is uniquely set up to work with those who suffer from progressive stages of memory loss. We work with your loved one to reach their health goals as quickly and efficiently as possible. We partner with physical, occupational, and speech therapists to achieve these aspirations of independence. We provide state-of-the-art equipment and highly trained staff to achieve the balance of making this possible. Windsor’s ultimate goal is to safely return residents to their homes, or other appropriate living arrangements, as soon as possible. While each resident’s therapy regimen is prescribed by their physicians, progress towards goals is assessed weekly in order to monitor the treatment plan to ensure clinical needs are met and/or exceeded.

Physical Therapy

Our physical therapists focus on identification and rehabilitation of individuals with physical impairment and pain, as well as future injury prevention. Our physical therapy team’s goal is to develop a program that is based on individualized needs. They focus on the specific needs that arise for those with dementia and alzheimer’s.

Occupational Therapy

Our occupational therapists work with residents in adapting to their social and physical environment by working on tasks essential for daily living. An occupational program may include working on functional independence for things such as cooking, eating, bathing, dressing, and grooming. Our therapists also work with residents in increasing safety awareness for when residents return home.

Speech and Language Pathology

Our speech and language therapists work with residents affected by stroke, brain injury, dementia, hearing impairment, respiratory illnesses, and other complex medical conditions. Our speech therapy program is designed to improve speech, increase comprehension and verbal expression, improve chewing and swallowing, and maximize cognitive skills.

Activities and Social Services

Enriching Lives

At Windsor, we recognize that each resident is unique and we strive to enrich and enhance every life we touch. By listening to the needs of our residents, and their families, we have created a culture of healing that is life-affirming, satisfying, and meaningful. High-quality programming addresses a vast array of cultures, interests, life experiences and religious practices, and our social activities include richly stimulating activity programs that provide something for everyone.

Activities

We offer numerous activities that allow residents to associate with one another and resume many endeavors that they have previously enjoyed. Activities offered may include physical fitness, meditation, table games, trivia programs, and patio activities. We also offer:

•    Regular trips to local shopping
•    Special family events
•    Worship services
•    Non-denominational worship services
•    Monthly birthday party
•    Coffee talk, trivia, dominoes, etc.
•    Onsite movie events
•    Visiting volunteers and school groups
•    Seasonal and holiday celebrations

Types of therapy activities offered include:

•    Pet therapy
•    Wii coordination therapy
•    Music therapy
•    Art therapy

Social Services

Often times, the transitional period into a memory care facility can be challenging. Our social services team is here to assist families and residents during this time to make the transition as smooth as possible. We provide necessary information, manage requests and concerns, help care planning, and manage discharge planning for each resident. Our social services team can also help with arranging:

•    Transportation to appointments
•    Audiology appointments
•    Podiatry appointments
•    Vision appointments
•    Dental appointments
•    Power of attorney

 

Types of Care

Assisted LivingHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

2.7overall · 113 ratings combined

2.3★ on Google (66) · 3.3★ on Yelp (47) · Yelp page ↗

Ofelia A.

Jun 2026

via Yelp

Horrible. I drove an hour to get some dresses and i got some earrings. The earrings never got to my bag. Came home thy to call the 888 number has no live agents then when you ask for one they hang up. So no earrings and probably no refund. Infuriating

Darren Davis

Apr 2026

via Google

I made in person contact with this location. Received a tour. When I followed up on my application via text or phone call. No one was able to direct me . Frequent holds lasting 40 min or more and " call back tomorrow " as replies to my questions. I do ask a lot of them. So and so is gone for the day.

Aurelia T.

Jan 2026

via Yelp

I went shopping here to find a dress for my maternity shoot. I ended up buying 3, two green and one black.. But the emerald green I had for my pics was my favorite. ETA: oh yeah! Also the heels I'm wearing in my maternity pic I bought also with the dresses. They had a bow on the back of them and are very cute

Alondra V.

Nov 2025

via Yelp

Can you get a couple of dresses and the staff was helpful they were able to find everything I needed in the correct sizes so I was really glad Every time I come here, they have a really good selection of dresses although things are a little bit brighter the quality is definitely amazing

R

Renee N.

Oct 2025

via Yelp

The clothes are really cheap and don't fit well. Definitely try it on in a store before buying online!

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Frequently Asked Questions

What types of care does Windsor Care Center of Sacramento offer?

Windsor Care Center of Sacramento offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Is Windsor Care Center of Sacramento pet friendly?

Yes — Windsor Care Center of Sacramento lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Windsor Care Center of Sacramento located?

Windsor Care Center of Sacramento is located at 501 Jessie Ave in Sacramento, California.

What do families say about Windsor Care Center of Sacramento?

Reviews for Windsor Care Center of Sacramento are sharply divided: some families describe warm, dedicated staff and steady improvement for their loved ones, while many others report serious neglect, unreported falls, missing belongings, and difficulty reaching anyone by phone. The facility specializes in secured memory care and skilled nursing, and while a number of reviewers praise specific nurses and the Director of Nursing, the volume and severity of complaints about care quality and communication stand out.

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