MyLivingChoice

Windhaven - Western Home Communities

5500 S Main St

4.5(120 ratings)· Cedar Falls average: 4.2

Windhaven - Western Home Communities — photo 11 / 5

Quick Facts

Care continuum
Step-up level of care available on-site
Transportation
Scheduled trips to stores and church

What Families Think

Windhaven is an independent living community in Cedar Falls that families generally rate positively, citing pleasant staff, tidy apartments, and helpful transportation services. However, some reviewers raise serious concerns about staffing levels, cleanliness, and billing practices that prospective families may want to investigate directly.

The Good

  • Staff described as pleasant and helpful
  • Apartments have a nice, homey appearance
  • Transportation offered to stores and church
  • Variety of meal options available
  • Step-up level of care available if needed
  • Clean, modern community with friendly residents

The Bad

  • One report of chronic understaffing and slow response to resident needs
  • One report of a long-standing bed bug infestation
  • One report of high monthly maintenance fees and disputed maintenance practices
  • Meal quality described as inconsistent by more than one reviewer

AI-generated from reviews and community data.

About Windhaven - Western Home Communities

Windhaven - Western Home Communities is an independent living community in Cedar Falls, Iowa.

Families rate Windhaven - Western Home Communities 4.5 out of 5 based on 120 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Independent Living

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Reviews

4.5overall · 120 ratings combined

4.5★ on Google (120)

dave novak

Feb 2026

via Google

My uncle has lived here 5 years and it's been horrible. First they are short staffed ,meals are poor and when he needs help no one is around. There has a infestation of bed bugs though out the building that management doesn't care about that's been going on for a long time. I'm very Disappointed.

Joanna Petersen

Oct 2025

via Google

My mother lives here. Staff is very pleasant. The apartment has a nice appearance. Services are helpful transportation to store and church. They offer a variety of meal. The quality of meals is a little inconsistant based on my visit. Based on my observation this has been a good home for my mom who is 98. If she needs to, the facility as available a step up in care available to her.

Heather Draper

Jul 2024

via Google

I think someone needs to investigate their finances. If you own a townhome in this community, they charge expensive monthly maintenance fees (hundreds of dollars!) and then won’t even replace water filters in refrigerators. They told my dad the best practice is to replace water filters every three years. That’s ridiculous and unsafe! A quick Google search will tell you that filters should be replaced every six months. And they say never leave a water filter in place for over a year because the filter clogs and collects particles that bacteria feed off of, making the old filter “a campground for bacteria.” Taking advantage of elders much?

Kyle B.

Jan 2020

via Google

One of the nicest retirement communities I've been too! Clean, modern, and friendly residents and staff! Easily accessible walkways, adequate parking for guests and visitors. The layouts of all the units I've seen are well planned and feel homey. They have a nice activity center that residents can reserve for family affairs or functions. Would highly recommend this facility!!

James Wahner

Jun 2019

via Google

Great Time at Windhaven Assisted Living 🍷 and 🧀 Music Hr.

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Frequently Asked Questions

What types of care does Windhaven - Western Home Communities offer?

Windhaven - Western Home Communities offers Independent Living.

Where is Windhaven - Western Home Communities located?

Windhaven - Western Home Communities is located at 5500 S Main St in Cedar Falls, Iowa.

What do families say about Windhaven - Western Home Communities?

Windhaven is an independent living community in Cedar Falls that families generally rate positively, citing pleasant staff, tidy apartments, and helpful transportation services. However, some reviewers raise serious concerns about staffing levels, cleanliness, and billing practices that prospective families may want to investigate directly.

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Nearby Communities

Other senior living options within 25 miles of Cedar Falls.