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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Windhaven is an independent living community in Cedar Falls that families generally rate positively, citing pleasant staff, tidy apartments, and helpful transportation services. However, some reviewers raise serious concerns about staffing levels, cleanliness, and billing practices that prospective families may want to investigate directly.
AI-generated from reviews and community data.
Windhaven - Western Home Communities is a senior living community in Cedar Falls, Iowa offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 120 reviews.
Windhaven is an independent living community in Cedar Falls offering private rooms with multiple floor plans, restaurant-style dining, and housekeeping services. Amenities include cable or satellite TV, gathering and activity spaces, an outdoor patio, wheelchair accessibility, transportation services for shopping and errands, and dietary accommodations.
The community provides social activities, a restaurant-style dining room, and an activity center available for resident and family events. Residents have access to a range of services including grocery shopping assistance, transportation, and meal options, with the possibility of stepping up to higher levels of care if needed.
Reviewers' experiences vary considerably. Several families praise the community's cleanliness, modern appearance, friendly staff, and well-planned unit layouts. One reviewer noted that services like transportation and meal variety have been helpful. However, other reviewers report significant concerns including staffing shortages, meal quality inconsistencies, and unresolved maintenance and pest control issues. The 4.5 of 5 Google rating across 120 reviews reflects this mixed feedback.
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Help Me Choose4.5overall · 120 ratings combined
4.5★ on Google (120)
dave novak
Feb 2026
My uncle has lived here 5 years and it's been horrible. First they are short staffed ,meals are poor and when he needs help no one is around. There has a infestation of bed bugs though out the building that management doesn't care about that's been going on for a long time. I'm very Disappointed.
Joanna Petersen
Oct 2025
My mother lives here. Staff is very pleasant. The apartment has a nice appearance. Services are helpful transportation to store and church. They offer a variety of meal. The quality of meals is a little inconsistant based on my visit. Based on my observation this has been a good home for my mom who is 98. If she needs to, the facility as available a step up in care available to her.
Heather Draper
Jul 2024
I think someone needs to investigate their finances. If you own a townhome in this community, they charge expensive monthly maintenance fees (hundreds of dollars!) and then won’t even replace water filters in refrigerators. They told my dad the best practice is to replace water filters every three years. That’s ridiculous and unsafe! A quick Google search will tell you that filters should be replaced every six months. And they say never leave a water filter in place for over a year because the filter clogs and collects particles that bacteria feed off of, making the old filter “a campground for bacteria.” Taking advantage of elders much?
Kyle B.
Jan 2020
One of the nicest retirement communities I've been too! Clean, modern, and friendly residents and staff! Easily accessible walkways, adequate parking for guests and visitors. The layouts of all the units I've seen are well planned and feel homey. They have a nice activity center that residents can reserve for family affairs or functions. Would highly recommend this facility!!
James Wahner
Jun 2019
Great Time at Windhaven Assisted Living 🍷 and 🧀 Music Hr.
Windhaven - Western Home Communities offers Assisted Living and Memory Care.
Windhaven - Western Home Communities is located at 5500 S. Main Street in Cedar Falls, Iowa.
Windhaven - Western Home Communities carries a 4.5 out of 5 rating from 120 Google reviews. Windhaven is an independent living community in Cedar Falls that families generally rate positively, citing pleasant staff, tidy apartments, and helpful transportation services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Windhaven - Western Home Communities directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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